SKU: 45708575085

Plan & Manage Facilitated Workshops

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Description

Plan & Manage Facilitated WorkshopsCOURSE OVERVIEW: Welcome to the Plan & Manage Facilitated Workshops course. This program equips you with the practical skills, planning frameworks, and facilitation techniques necessary to design, run, and follow up on highly effective facilitated workshops. You will explore what a facilitated workshop is, why it is an essential organisational tool, and the direct and indirect benefits it brings to teams seeking clarity, innovation, collaboration, and

COURSE OVERVIEW:

Welcome to the Plan & Manage Facilitated Workshops course. This program equips you with the practical skills, planning frameworks, and facilitation techniques necessary to design, run, and follow up on highly effective facilitated workshops. You will explore what a facilitated workshop is, why it is an essential organisational tool, and the direct and indirect benefits it brings to teams seeking clarity, innovation, collaboration, and alignment. This course also examines the principles and rules that underpin successful facilitation, the facilitator’s style and responsibilities, and the boundaries of what facilitated workshops can and cannot achieve. You will also learn how workshop facilitation differs from chairing a meeting, how to handle non-contributing participants, when and how a facilitator should express opinions, why facilitators must remain unbiased, and why they are responsible for keeping the workshop to time and ensuring effective follow-up.

This course begins by examining the workshop lifecycle, including how to plan a facilitated workshop, how to define the workshop purpose, and how to determine whether participants are being invited for the right reasons. You will explore the importance of conducting appropriate research during planning, how to design the workshop structure, and how much structure is required based on your objectives. This section introduces the typical workshop sequence, the importance of varying workshop activity, and the techniques that help facilitators shift pace, maintain engagement, and encourage productive discussion. You will also explore a wide range of workshop tools and techniques, including introduction techniques, discussion openers, structured discussion tools, brainstorming, idea-whittling techniques, and fuzzy discussion tools used when issues require open interpretation and conceptual exploration. You will learn how to produce an agenda that is clear, purposeful, and aligned with the workshop’s objectives.

The next learning area focuses on managing a facilitated workshop in real time. You will explore the facilitator’s responsibilities on the day of the workshop, including how to guide participants through activities, how to ensure workshop aims are clear, and how to support participants in completing the necessary work. This section also examines the importance of physical set-up, how to introduce the workshop effectively, and how the facilitator demonstrates strong listening and questioning skills to deepen engagement and stimulate constructive contributions. You will learn how to run open-forum discussions, manage individual tasks, coordinate small group work, and maintain control through effective time management. These skills ensure that workshops remain productive, on track, and aligned with agreed outcomes.

The course concludes by examining how to bring facilitated workshops to a successful close, including how to summarise key outputs, confirm decisions, assign responsibilities, and identify follow-up actions. You will explore why facilitators are responsible for post-workshop follow-up and how documenting outcomes supports accountability and momentum. This section reinforces that an effective workshop does not end when participants leave; instead, it is sustained through structured communication, ongoing guidance, and strategic next steps that help embed the workshop’s outcomes into organisational practice.

By the end of this course you will be able to plan, design, manage, and close facilitated workshops with confidence; apply a full suite of facilitation tools and techniques; guide diverse groups toward clear outcomes; and uphold the professional facilitation principles needed to ensure productive, inclusive, and high-value workshop experiences.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

  • What is a facilitated workshop?
  • The importance of a facilitated workshop
  • The direct and indirect benefits of facilitated workshops
  • The simple rules and principles for running facilitated workshops
  • The facilitator’s style
  • The key aspects of the facilitator’s role
  • What a facilitated workshop can do and can’t do?
  • Is facilitating a workshop is the same as chairing a meeting?
  • How to deal with people who don’t contribute to a workshop?
  • Is the facilitator’s opinion important during the workshop?
  • Why the facilitator should make sure that the workshop runs to time?
  • Why the facilitator is responsible of follow-up after a workshop?
  • Why the facilitator should be unbiased?
  • How much facilitator should know about the subject area?
  • The workshop lifecycle
  • How to effectively plan a facilitated workshop?
  • How to get a clear purpose of the workshop?
  • The good and poor reasons for inviting participants to the workshop
  • The importance of doing the right research during planning
  • How to design the workshop?
  • How structured should the workshop be?
  • The typical workshop sequence
  • The varying workshop activity and the techniques that can be used to vary the activity in a workshop
  • Workshop tools and techniques
  • The introduction techniques
  • The discussion openers
  • The structured discussion tools
  • The brainstorming technique
  • The techniques for whittling down the ideas
  • The fuzzy discussion tools
  • How to produce an agenda?
  • How to effectively manage a facilitated workshop?
  • The facilitator’s responsibility on the day of the workshop
  • How the facilitator can guide the participants through the workshop?
  • How the facilitator can make sure that the workshop aims are clear, and that the necessary work is done?
  • The importance of the physical set-up of the workshop
  • How to introduce the workshop to the participants?
  • How the facilitator can demonstrate good listening skills?
  • The importance of having good questioning skills during the workshop
  • How to run open forum discussions?
  • How to manage individual tasks?
  • How to manage small group tasks?
  • How to manage time?
  • How to successfully close the workshop?

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.

Shipping Notes
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  • Delivery to the USA:
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Exchange/Return Notes
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  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
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SKU: 45708575085

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Jerry McCamman
Chelsea, US
★★★★★ 5
accurate scale
Color: Black
great product
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Reviewed in the United States on June 1, 2026
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Peter Merritt
New York, US
★★★★★ 5
Best Mid Priced Scale on the Market!
Color: Black, Color: Black
Hand down the best prices scale for the price. Excellent ability to precisely dial in pour overs. I’ve been waiting a long time for a scale like this to hit this price point.
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Reviewed in the United States on May 16, 2026
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amazon user
Bozeman, US
★★★★★ 5
Good
Color: Black
This food scale is accurate, easy to use, and very helpful for cooking and baking.
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Reviewed in the United States on May 13, 2026
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Anthony Hope
San Leandro, US
★★★★★ 5
Simply delightful espresso machine
Color: A-Silver, Style: Button
I am not one to write reviews very often, and I am not a coffee snob obsessing over everything to do with the perfect espresso shot. I do have lots to say about this machine though. My previous Mr Coffee Cafe Barista machine died after many years and I wanted something that would allow me to steam my own milk instead of it being done for me. I also didn’t want to spend more than $150 either as my circumstances are not great right now… Anyway, after reading many reviews on similar machines, I settled on this beaut. I am more than happy with my purchase! The machine is small and takes up half the space my old machine did, which earns high spousal approval. The all stainless steel body looks good and durable and wipes down easily. It looks good on the countertop. It heats up fast for a thermoblock design, and while the water capacity in the tank isn’t the greatest, a full tank is enough to pull two espresso shots, steam two jugs of milk, plus allows for preheating the group head and portafilter and flushing everything afterwards. The machine pulls a pretty decent shot with pre-ground espresso and leaves a hard puck after extraction, something I always had issues with on my old machine which would always leave a soupy mess. I do weigh my dose (13 grams), use a WDT needle tool, distributor, tamper and puck screen. While I do not have control over everything, you can set the volume of water dispensed for each of the buttons on the panel. The single shot button is set at 30 milliliters. I can’t get a full 15 grams into the portafilter for a true 1:2 ratio but it’s close enough. The milk frother is fast and steams the milk in about a minute and actually produces some good results. The wand seems durable and the rubber grip is well placed so you don’t scald your fingers. This does a great job for frothy cappuccinos or silky lattes. The pump is not loud either which is good for a machine at this price point. Please follow the instructions to prep the machine when you first set it up. Run a few shots through the machine before you start using it to remove any trace particles in the water lines and pump. And plastic smell from the water tank will be removed by doing this. For a basic espresso machine, this is a good buy. It seems to be well made, and it suits my present financial circumstances. Sure, I wouldn’t mind a more mainstream brand and probably a better quality machine, but for the money, don’t hesitate in buying this machine. I got mine for $129 in early 2025 and I’ve seen this at $99 before over the holidays. It’s a simply delightful espresso machine that I’m glad to have.
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Reviewed in the United States on January 18, 2025
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J
New York, US
★★★★★ 5
Excellent machine
Color: A-Silver, Style: Button
Been using this machine every day for over 3 months. It works great and makes a fantastic cup of espresso. Some observations: - Use with a conical grinder. Small changes to the size of the grind makes a significant change to the pressure that can be generated (smaller grind = higher pressure). This results in significant changes to the flavor of the espresso. - The screen cups have a small notch/bump in them to keep them from falling out of the handle when dumping the grinds. They can only be inserted/removed from the handle in one way. I replaced them with ones without the notch (my preference). - If you allow it to run out of water while running, you have to release the internal pressure by opening the steamer wand valve (put a cup under the wand). The machine is not broken - don't panic. - The pour volume for a single and double can be adjusted (read the manual) but the minimum pour size is a little large in my opinion. The pour can be stopped manually but you have to be monitoring the pour to turn it off. - There is some vibration in some conditions that can cause the cup to wander during the pour. So it is best to keep an eye on the pour in any case (see comment above)
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Reviewed in the United States on April 3, 2026

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