SKU: 51576805210

Extreme Networks Extremeworks Premier Software And Global Technical Assistance Center Gtac Service 1 Year

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Description

Extreme Networks Extremeworks Premier Software And Global Technical Assistance Center Gtac Service 1 YearExperience proactive, high touch post sale support designed to keep your Extreme Networks environment performing at its peak. Extreme Networks ExtremeWorks Premier Software and GTAC Service 1 Year delivers around the clock access to the Global Technical Assistance Center (GTAC), expert technical guidance, and ongoing software update and upgrade support for your Covered Products. With a dedicated service team focused on your day to day technical needs,

Experience proactive, high-touch post-sale support designed to keep your Extreme Networks environment performing at its peak. Extreme Networks ExtremeWorks Premier Software and GTAC Service – 1 Year delivers around-the-clock access to the Global Technical Assistance Center (GTAC), expert technical guidance, and ongoing software update and upgrade support for your Covered Products. With a dedicated service team focused on your day-to-day technical needs, you gain reliable, speedy assistance that minimizes downtime, optimizes performance, and extends the life of your network investment. This 1-year service is engineered to align with your operational goals—delivering proactive insights, fast problem resolution, and a trusted partnership with Extreme Networks. 24x7 GTAC access for critical support with phone and web channels ensures help is available whenever you need it, day or night. A 15-minute phone response time for urgent cases provides a fast, reliable starting point for problem resolution, helping you get back to business with minimal disruption. The Premier Service prioritizes timely communication so engineers can begin diagnosing and guiding remediation quickly, improving overall MTTR (mean time to repair). The 1-year service comes with renewal options to align with project cycles, hardware refreshes, or software upgrade timelines, delivering sustained value as your environment evolves. Proactive network health analysis and recommendations from Extreme Networks experts monitor performance trends, identify potential bottlenecks, and provide actionable guidance to prevent issues before they impact users. Software update and upgrade support for Covered Products ensures you stay current with Extreme Networks’ software ecosystem, enabling security improvements, new capabilities, and compatibility across your deployment.

  • Around-the-clock GTAC access: 24x7 phone and web support for reports, questions, and guidance related to Covered Products and Operational Software, reducing response delays and business disruption through global coverage.
  • Fast urgent-case response: 15-minute phone-based response for qualifying priority cases, enabling rapid engagement with experienced engineers and a swift path to remediation.
  • One-year coverage with renewal options: A full year of proactive support designed to align with project timelines, hardware refresh cycles, and software upgrade plans, with simple renewal to extend value.
  • Proactive health analysis and guidance: Ongoing monitoring of performance trends, bottlenecks, and potential issues with actionable recommendations to optimize network health and throughput.
  • Software updates and upgrades included: Timely updates, feature enhancements, and critical patches for Covered Products to maintain security, compatibility, and access to new capabilities.

Technical Details of Extreme Networks ExtremeWorks Premier Software and GTAC Service - 1 Year

  • Service name: ExtremeWorks Premier Software and GTAC Service
  • Coverage: 24x7 access to the Extreme Networks Global Technical Assistance Center (GTAC) via phone and web for reports, questions, and guidance related to Covered Products and Operational Software.
  • Response time: 15-minute phone-based service response for qualifying priority cases, enabling rapid engagement with experienced engineers.
  • Duration: 1 year of ongoing support from the date of activation, with renewal options to extend coverage.
  • Scope of support: Technical support, updates, and upgrades for Covered Products as defined by the service agreement, covering hardware and software aspects.

How to install Extreme Networks Extremeworks Premier Software And GTAC Service - 1 Year

Note: This is a service offering rather than a traditional software installation. Activation and provisioning are performed through Extreme Networks and your account team. Follow these general steps to ensure proper enrollment and onboarding for the Premier Software and GTAC Service:

  • Step 1 — Confirm eligibility and purchase: Verify that your environment includes Covered Products eligible for the ExtremeWorks Premier Software and GTAC Service for a 1-year term. Proceed with purchase or renewal through your account representative or partner channel.
  • Step 2 — Activate the service: Initiate activation with Extreme Networks, providing essential identifiers (such as product SKUs, serial numbers, or other coverage identifiers) to align the service with the correct devices and software components.
  • Step 3 — Assign coverage to devices and software: Map the service to the relevant hardware and Operational Software within your environment so GTAC can access the appropriate configuration and context for rapid support.
  • Step 4 — Configure contact and escalation preferences: Set up primary and secondary contacts, preferred GTAC communication channels (phone or web), and escalation paths to ensure swift engagement for urgent issues.
  • Step 5 — Review update and upgrade policies: Understand the schedule, scope, and impact of software updates and upgrades included in the service, and align maintenance windows with your change management processes.

Frequently asked questions

  • Q: What is included in the ExtremeWorks Premier Software and GTAC Service - 1 Year?
    A: The service includes 24x7 GTAC access, a 15-minute response time for qualifying urgent cases, proactive network health analysis, and software update and upgrade support for Covered Products for a full 1-year term, with renewal options.
  • Q: How fast is the response time for priority issues?
    A: Priority cases receive a 15-minute phone-based response, enabling rapid engagement with experienced Extreme Networks engineers to begin remediation quickly.
  • Q: Does this service cover both hardware and software?
    A: Yes, the service scope encompasses technical support, updates, and upgrades for Covered Products, including both hardware and software aspects as defined by the service agreement.
  • Q: Can I renew after the 1-year term?
    A: Yes. Renewal options are available to extend coverage and align with ongoing project cycles, hardware refreshes, or software upgrade timelines.
  • Q: What channels are available for GTAC access?
    A: GTAC is accessible 24x7 via phone and web for reports, questions, and guidance related to Covered Products and Operational Software.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 51576805210

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4.4 ★★★★★
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L
Laura Straub
Carnegie, US
★★★★★ 3
Heather's story
Format: Paperback
3 stars - This is the second book in the Elena Abbott Shifters series. In Book Two, we get to know Heather McKenna. She was cursed by a witch, paid by her mother, so she couldn’t shift. Heather was told her whole life that being a shifter was abnormal and made her a monster. She was made to feel ashamed and unworthy. She didn’t find acceptance with her human family or with other wolf shifters when she finally left to forge her own path in the world. Her pack put her at the very bottom of the hierarchy and treated her poorly because what good is a wolf shifter who can’t shift? When this book starts, we learn that Wren, her new Alpha, has helped her release her wolf from the curse. Heather is having a difficult time accepting herself and finding peace with her wolf. She receives a call from her sister informing her that their mother is in the hospital and she needs to come. Their parting wasn’t on good terms. Heather hopes to find closure with her mom and sister and decides to go, despite Wren’s objections. V is a member of the Raines pack and also the child of the pack Alpha. Just like in the first book, we discover that this pack is governed by a strict hierarchy of dominance and submission. The Alpha’s word is law. V and their father do not see eye to eye. V’s non-binary identity and attraction to women are not respected by their father, who insists that they mate with Sinclair, the pack enforcer. As one might expect, Sinclair is terrible, and V wants nothing to do with him. V and Heather meet when V is called to the hospital to handle a potential rogue wolf, who turns out to be Heather. She is struggling to control her emotions and her wolf during the full moon. V immediately recognizes that Heather is their true fated mate. However, it takes Heather, who is not as in tune with her alter ego, a bit longer to come around. I enjoyed the story, but I must admit that it dragged a bit for me because Heather’s self-esteem is extremely low. She believes she is unworthy of anyone’s love or respect. She thinks she is broken and burdensome. She takes responsibility for and apologizes for everything, most of which she is not responsible for. One of my least favorite tropes is one-sided decision-making, like when a character decides, “I am not worth all the trouble I am causing. They can do better than me. I am doing them a favor by leaving.” Then they leave without giving the other person in the relationship a chance to make any decisions for themselves. Heather’s negative self-talk persists for at least half the book. I found myself skimming through these internal monologues because my tolerance for them is low. The book picks up in the second half, and I enjoyed the action scenes and the ending. I love how Wren’s new pack is starting to fill up with like-minded wolves, and I look forward to the next installment in the series. Thank you Netgalley and Bold Strokes Books for the ARC and the opportunity to leave a review.
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Reviewed in the United States on October 16, 2023
M
Verified Purchase
MellowMan
Whiting, US
★★★★★ 5
Thanks Elena Great Sequel
Format: Kindle
Elena, you did a marvelous job with your writing and character development. It is obvious you put your heart and soul into the story. I look forward to reading more of your work. Please keep it going strong.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 26, 2023
N
Notsonewtothis
Chelsea, US
★★★★★ 5
Paranormal Werewolf Shifter Romance
Format: Paperback
Really good second book in this series. This is the story about Heather whose a werewolf shifter who couldn't shift, but gets help from a witch and an alpha werewolf that brings out her wolf , but she goes rogue after shifting and runs. When Heather and V meet they know that they are each others mate, but there's problems from the beginning. There's a lot of violence, drama and angst in this story, so I would say buckle up for a wild ride.. I would definitely recommend this book and I look forward to what's next in this series from this author.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 27, 2023
S
Sh H & Educator 550974
Phoenix, US
★★★★★ 4
4 Stars
Format: Paperback
This is a shifter romance that features a non-binary wolf whose father, an Alpha, is stuck in the old ways of running a pack. In comes Heather, featured within the previous installment of the series, who doubts herself and has self-hatred due to her strained relationship with her mother. There are werewolves, witches, dominants and submissives. It's a slow building romance at first and then full steam ahead. For those who are triggered by self-doubt, you may want to pass this up as well as those who hate the mention of the phrase mate or my mate. It is a good second installment of the series with enough open ended content to have a third book on the horizon.
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Reviewed in the United States on December 22, 2023
D
Verified Purchase
Danielle Terkhanian
Grantham, US
★★★★★ 5
A ghost story with tons of heart
Format: Hardcover
On the surface, this is a story about two kids ghost hunting in the Appalachian woods. But in reality, it's a beautifully nuanced exploration of loving (but messy) families, opening up to those you love, kindling new friendships, cherishing and protecting the environment, facing challenging emotions head on, and so much more. I'm so grateful that highly sensitive children (and adults) will get to know this empathetic, peace-keeping main character. There are so many protagonists that save the day with their heroics, but bravery so much more often looks like Tennie. This book serves as a beautiful reminder for those of us constantly filling others' buckets that our own needs and wants matter too.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 15, 2023

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