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Description
Juran on Leadership for QualityThe subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J. M. Juran provides top level managers with the specific, field tested methods they need to successfully lead their companies on the quest for
The subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J.M. Juran provides top-level managers with the specific, field-tested methods they need to successfully lead their companies on the quest for superior quality. Managers have long recognized that the most sound response to a competitive challenge is to become more competitive. Today, informed managers also realize that quality improvement is the best source of competitive advantage. They know that return on investment in quality improvement projects is among the highest available. Yet, the means by which management can supply the leadership necessary to attain quality goals remains elusive. J.M. Juran has drawn on the experiences of thousands of chief executives in companies around the world to create a clear plan of action applicable to any industry, whether service or manufacturing. The famous Juran Trilogy, clearly presented step-by-step, shows how to apply the familiar business concepts of planning, control, and improvement to quality leadership. For each concept, Dr. Juran provides a succinct and proven series of actions. He gives criteria for selecting project-by-project improvements and mobilizing a team to carry them out. He also describes a realistic timetable of implementation and directs the formation of an ongoing quality council whose job is to launch, coordinate, and institutionalize annual quality improvement. The membership of this council, as Dr. Juran insists, must come from the ranks of senior managers; the stakes are too high for upper managers not to personally become the leaders and members of this vital council. Using real-world case examples of highly profitable quality improvements in such companies as Bethlehem Steel and Florida Power & Light, Dr. Juran illustrates how to guide a company into a continuing steep rate of improvement. The key, as Dr. Juran emphasizes, is that quality must be implemented from the top down. This essential handbook makes executive leadership the key to a company's quality revolution -- and to producing the real cost benefits over both the short and long run that superior quality brings.Binding Type: Paperback
Publisher: Free Press
Published: 05/09/2003
ISBN: 9780743255776
Pages: 384
Weight: 1.27lbs
Size: 8.90h x 6.38w x 1.01d
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★★★★★ 5
Beautiful bargain bookcase
Industrial, discreet but stylish. Looks so good!! Shelves aren’t super high quality but what do you expect??
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Reviewed in the United States on January 25, 2024
★★★★★ 5
Great reference resource!
Format: Paperback
Phenomenal field guide in a quick and easy reference style. Especially for the austere environment without the usual diagnostic tools and high speed internet that most providers have access to.
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Reviewed in the United States on August 13, 2025
★★★★★ 5
Vital Medical Reference.
Format: Paperback
Outstanding medical knowledge. If you are interested in remote or austere care, this book will help. Great addition to any wilderness first aid library.
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Reviewed in the United States on July 5, 2025
★★★★★ 5
Superb resource
Format: Paperback
Excellent resource for any medic, whether you're working in austere conditions or not. Format is laid out very well and the pictures are clear and in color. Highly recommend
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Reviewed in the United States on May 8, 2025
★★★★★ 5
Awesome and Invaluable Reference
Format: Paperback
I purchased the 2nd Edition Reprint in 2023. As a former US Army Special Operations Critical Care Flight Medic (160th SOAR Nightstalker) and current Remote Critical Care Flight Paramedic, I can honestly say this handbook is leaps and bounds above some of the other handbooks I've owned.
I never leave home and go to work witout it.
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Reviewed in the United States on January 13, 2025