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[ARRIVED 16-APR-2025] Fahaka Puffer Fish Tetraodon lineatus 1-2cm

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Description

[ARRIVED 16-APR-2025] Fahaka Puffer Fish Tetraodon lineatus 1-2cmWith a standard length of 45cm (17. 72 inches), the Fahaka puffer is the second largest freshwater pufferfish, second to the Tetraodon mbu. They can be found in rivers and lakes and are known to inhabit heavily sheltered areas of water across the entire length of the Nile River. It can be found throughout Eastern Africa, Northern Africa, Northeast Africa and Western Africa. They prey predominantly on snails, small freshwater crabs, insect larvae and

With a standard length of 45cm (17.72 inches), the Fahaka puffer is the second largest freshwater pufferfish, second to the Tetraodon mbu. 

They can be found in rivers and lakes and are known to inhabit heavily sheltered areas of water across the entire length of the Nile River. It can be found throughout Eastern Africa, Northern Africa, Northeast Africa and Western Africa. 

They prey predominantly on snails, small freshwater crabs, insect larvae and other benthic creatures

The Fahaka is not bred commercially so all specimens available for sale are wild-caught.

Wild-caught juvenile Fahaka are reasonably common in most areas of the world. Collection for the aquatic trade is not considered a threat but the number of individuals taken from the wild or the size of wild populations is not known.

The Fahaka was assessed in 2019 and the IUCN (International Union for Conservation of Nature) classifies the species as 'Least Concern'. However, changes in habitats due to human activity (agriculture, aquaculture, and pollution) may threaten the species in future. 

According to several sources, the Fahaka puffer is also harvested for human consumption.

In the aquarium

The Fahaka is a medium-large and intelligent species of pufferfish, so it requires a large aquarium with a complex and enriching scape design to keep it occupied.

This pufferfish avoids open areas of water in its natural habitat because it feels too exposed and the same is true in aquariums, so the tank must offer the pufferfish areas in which it can take cover.

This is especially important in young Fahaka puffers or newly imported adults. A busy scape will help them feel more safe and secure, and their confidence will grow in time. You can give an enriching aquarium by providing an elaborate scape with lots of caves and hiding spaces to explore, but keep their size in mind and maintain plenty of open swimming space too. You can heavily decorate a tank for a juvenile and then enlarge the open areas as the fish grows.

An appropriately scaped tank will help the large yet shy Fahaka puffer feel secure and confident, knowing that it can take cover quickly if needed which will result in more assertive and explorative behaviours.

Fahaka puffers are often plant biters and plants with long, thin shoots, such as Tiger Lotus, Crinum calamistratum and Crypt balansae, will likely be decimated by the pufferfish within a short period of time. Even the toughest plants, such as Anubias, will suffer from the occasional attack, so it is important to choose hardy species which can withstand and recover from these bites. Plants like Anubias, Java Fern, Bolbitis and Amazon Sword are good choices for these fish. Floating plants, such as Amazon Frogbit, give dappled shade which is also appreciated by this fish.

Cheap stem plants, such as Limnophila sessiliflora grow well in the sand substrate. The fish will bite at the plants, but they will quickly recover because they grow so fast.

The flow in the aquarium should be medium to strong, but never overpowering. The strength of the flow is usually achieved with spray bars from canister filters angled towards the top of the water. By keeping a slightly dropped water level, so that the returning water from the filter splashes down onto the surface, it will create the agitation required whilst also facilitating gas exchange for high levels of oxygenation.

Powerheads with narrow gaps in the grill may be used to create additional flow. We would advise that cages or guards (such as anemone guards) are used on powerheads to prevent injury to the fish if they become trapped. Avoid any exposed power cables into the aquarium as a Fahaka puffer can easily bite through them.

With the correct care, the Fahaka can live in excess of 20 years.

A fish that lives for 20+ years will be with you through a lot of changes in your life, so these fish obviously represent a long-term commitment.

Substrate

The Fahaka is a wallowing species of pufferfish and should always be provided with a substrate that allows it to indulge in this natural behaviour.

A usable substrate is a critical component of enrichment for this fish. They wallow for several reasons, such as to hunt, to avoid the detection of bigger predators (who might eat them), or simply just to safely rest.

Pufferfish dig into the substrate by nose-diving the ground and using their powerful tails to push their whole body forward into the substrate. If the substrate is too hard or abrasive then it may cause scrapes and scratches which could be painful for the fish and predispose it to bacterial and/or fungal infections. Fungal and bacterial organisms will take full advantage of even minor abrasions, so it is important that we do everything we can to prevent such injuries. As a general rule, fine sand is the best option for any wallowing species of pufferfish. The softer/smoother the sand is, the better for the pufferfish.

Play sand or Pool Filter sand can also be used, providing that it is fine enough and doesn't contain any potentially harmful chemicals. Gravel and plant-soil/substrates are unsuitable for the Fahaka and may cause injury if the fish attempts to wallow in it. Any sharp or coarse pieces should be avoided/removed.

The depth of the sand should always match the depth of the fish's body. It is recommended to start as shallow as possible and then gradually increase the depth of the substrate as the fish grows. This fish will disturb the substrate on a regular basis by moving from place to place within the sand, but it is recommended that the keeper regularly stirs up the substrate to stop the sand from ‘compacting’ to prevent the build-up of anaerobic bacterial populations. The depth of substrate required for an adult Fahaka puffer will need stirring at least once a week.

The Fahaka can adjust their colouration to better blend in with their surroundings. We recommend using paler substrates which will encourage the fish to display its most visually appealing colouration.

Bare-bottomed / Tile-bottomed Tanks

Some keepers may choose a bare-bottomed or Tile-bottomed aquarium because they feel they are easier to keep clean or may find it more visually appealing for themselves, but the primary concern when designing an aquarium should always be the welfare of the animals that you intend to keep in it.

Bare-bottomed tanks deny a wallower the opportunity to express its natural behaviour and the keeper should never elect to deprive an animal of crucial enrichment. 

A Fahaka puffer is healthiest and happiest when they are given a suitable substrate.

The only time bare-bottomed tanks should be considered is during the initial quarantine or during worming treatment. 

Tank size

As the Fahaka puffer can achieve lengths exceeding 45cm (17.72 inches), Pufferfish Enthusiasts Worldwide recommends a tank no smaller than 5x2x2 (60"x24"x24") for a Fahaka puffer. This translates to a tank volume of approximately 570 litres / 150 US gallons.

The dimensions of the tank are the most important facet of suitability, not the amount of water it can hold. A five-foot tank is only just over 3x the length of a fully grown, healthy Fahaka puffer and the 2 feet depth (front to back) only just allows a 17" fish to turn around within and change its course; so we are sure you can appreciate why we would not want to go any smaller than this.

We would like to stress that a 5x2x2 tank is what we consider as the absolute minimum for this fish and that bigger always equals better. 

Old care guides, commonly authored by English keepers, recommend a "120 gallon tank", but they are actually referring to Imperial gallons, which is roughly 150 US gallons. Imperial gallons and US liquid gallons do not share an equilibrium and this is important to recognise.  

The second factor that you must consider is the tank's dimensions. A tank may contain the recommended 120 Imperial gallons, but the dimensions may be incorrect for the fish. For example, cylinder or corner tanks of 120 Imperial gallons would be totally unsuitable for Fahaka.

The growth rate of Fahaka 

The Fahaka grows incredibly quickly when the care is correct.

Young Fahaka need to grow quickly in the wild or they will soon be eaten by bigger fish.

The Fahaka has an initial growth spurt, in which it grows very quickly. You should expect a healthy Fahaka to grow at least 2.5 cm (1 inch) every four weeks for the first 10 months of its life, with the remainder of its growth being achieved in the following 12 months.

For this reason, we don't actually recommend grow-out tanks for this species. We strongly encourage keepers to put the fish straight into their forever tank. This will avoid stunting and the extra expense of buying multiple tanks over a very short period of time. Fahaka are enthusiastic foragers and will be quite happy exploring the whole tank in search of food, providing that the tank is scaped as explained above (read In the aquarium)

Myth about size

We would like to challenge the common falsehood that captive Fahaka puffers are incapable of growing as large as wild specimens, so such large tanks are not required. 

In actual fact, Fahaka puffers (like most fish) should have a better chance under captive management of achieving their full potential size than wild ones and should also live for a significantly longer time. 

Under good husbandry, the Fahaka puffer should be receiving optimal nutrition through a steady supply of high-quality foods - without the seasonal famines that they would experience in the wild - and the parasites that compete with the fish for nutrients and other resources (which would go unchecked in the wild) can be completely eradicated in captivity. The water quality in their aquariums should be excellent, with no pollutants, there should be no harsh climatic conditions for the fish to deal with, and diseases can be treated quickly. 

Your Fahaka puffer should also be significantly less stressed in captivity because they should not have any food competition, territorial fights with other fish and the risk of predation would be completely removed. It is well known that fish who experience less stress enjoy lower metabolic rates, more energy and stamina, can better absorb the nutrients they consume and are able to better spend that energy on growth and development.

When conditions are not optimal, the fish have a lower chance of achieving full size.

It is not captivity that stunts the growth of fish. It is the traditionally poor husbandry that so many Fahaka puffers have received which stunts the growth and has led to the myth that they are incapable of growing so large

Water parameters

Maintain the following water parameters: 

  • PH: 6.5 - 7.5

  • Temp: 22 - 26°C (71.6 -78.8°F)

  • NH3/NH4+: 0ppm

  • N02: 0ppm

  • N03: below 15ppm *ideal

  • GH: 5-15 dGH

Tankmates

If you're looking for a calm, peaceful puffer who can live with other fish then the Fahaka is not the species you should be looking at. 

Young Fahaka pufferfish rarely attack tank mates, but they typically become very aggressive, territorial and antisocial as the fish develops and begins to reach sexual maturity. It is very common for Fahaka puffers to turn on their tankmates unexpectedly, even if they have been together for a long time. Fahaka pufferfish have powerful bites and can inflict serious injuries on other fish with ease. These injuries are not always instantly fatal and it is very common for their victims to live for several days after the initial attack. We have seen Fahaka pufferfish die themselves after attacking their tank mates. These instances include huge ammonia spikes caused by the dead fish in the tank, corydoras and pleco spines becoming lodged in the throat of the Fahaka and disease caused by injuries and stress.

For these reasons, we consider it highly unethical to keep other fish with the Fahaka

Cohabitation 

We do not recommend keeping more than one Fahaka puffer to an aquarium because they are not a social fish, and any conspecific will just be viewed as competition for food and territory, making fights incredibly likely.

Sexual dimorphism

There are no known methods of determining the sex of this species for the home aquarist, except that females may produce unfertilised eggs occasionally, which should be siphoned out of the aquarium as soon as possible

Notable behaviour 

Fahaka puffers are very sensitive creatures and they have a distinctive stress pattern that can be seen in even slightly irritated specimens. When the Fahaka is stressed its colouration will appear washed out with a darkened line stretching between the eyes (commonly referred to as a stress-brow) and dark bars which arch across the back.

A Fahaka puffer may display the stress pattern during tank maintenance or if it has been spooked by something outside of the aquarium, like brightly coloured clothing or an unfamiliar object. If this behaviour is sustained and there are no obvious causes then the keeper is encouraged to investigate for other potential sources of stress

Feeding

The majority of the Fahaka puffer's natural diet consists of the crabs, shrimp, and snails - of all sizes - that are found in their natural habitat. Other components include worms and other benthic creatures. 

Fahaka puffers also eat several species of American crayfish that are now an invasive species in their natural habitat.

We encourage keepers to replicate the natural diet of their pufferfish as closely as possible. Wild Fahaka puffers eat a very diverse range of prey and it is your responsibility as a keeper of a captive Fahaka to provide as many different kinds of appropriate foods as possible.

Aside from providing a variety of flavours and textures for food enrichment, a varied diet of suitable foods will supply a greater spectrum of nutrients to your fish that are essential to the health, growth, development and long lifespan of the Fahaka puffer.

The following diet suggestions and food items are suitable for Fahaka puffers of all ages and sizes, but portion and food item size needs to be modulated to suit the size of the fish.

Suitable foods for this species include:

  • Frozen-thawed freshwater crabs

  • Frozen-thawed crayfish

  • Large terrestrial and aquatic snails

  • Insects including Gutloaded cockroaches, crickets, locusts and woodlice

  • Earthworms

  • Repashy foods - eg GrubPie

  • A high-quality, hard pellet food (protein not derived from vegetable sources

We suggest breaking down the diet (as shown in the chart) to approximately 55% freshwater crabs & crayfish, 25% freshwater snails, 10% insects, 5% earthworms, and a 5% mix of foods such as Repashy and a high-quality pellet food (preferably sinking pellet).

Responsibly sourced cockles can be fed, but should not be offered in any great portion and within the suggested 5% mix of food.


It is best to feed several small meals throughout the day rather than offering larger, less frequent meals. This helps keep the pufferfish occupied throughout the day and allows the fish to digest smaller portions.

This species should not be offered krill, mussel, clams, or oysters.

Unsuitable foods can result in stunted growth and poor health.

Frozen-thawed crayfish and crabs

Pufferfish Enthusiasts Worldwide recommends feeding only frozen-thawed crayfish and crabs.

We strongly discourage keepers from feeding live crayfish and crabs for the following reasons;

It is true that these pufferfish are hunting live crayfish and crabs in the wild and there is an argument that hunting live food offers your puffer a level of enrichment that it does not receive through eating frozen-thawed. However, we believe that the risks greatly outweigh the benefits. 

Very few things enjoy being eaten by pufferfish; crayfish and crabs definitely fall into the category of things that don't want to be devoured. They will try to defend themselves using their sharp claws, which can easily injure your puffer.

Whilst these fish may have thick skin, we often see puffers with injured lips, cuts on their body and even missing/damaged eyes from where a live crayfish or crab has tried to defend itself. Wild Fahaka puffers often suffer from hunting injuries, many of which become infected and prove fatal for the fish.

Some keepers opt for removing the claws from live crayfish and crabs before offering them to the pufferfish, however, this practice raises some serious ethical questions as mutilating the animal prior to throwing it in to be chased, crushed, and then chewed maximises that animal's suffering. It should be our primary objective as responsible and ethical keepers of predatory fish to ensure the welfare of not just the fish we keep but also that of the prey they eat by minimising the pain and suffering as far as reasonably possible.

Things that do enjoy being eaten by pufferfish are the parasites that use crustaceans as intermediate hosts and will then infect your fish upon being consumed. Feeding crayfish and crabs that have not been frozen significantly increases the chances of introducing these parasites to your puffer. Dead organisms obviously can't fight back and as the freezing process kills the parasites, feeding frozen-thawed eliminates both the risk of injury and parasite transfer.

Frozen crayfish and crabs must be thawed before feeding to your Fahaka puffer. Select the amount of prey that you wish to feed out of the freezer and thaw it out in the fridge the night before.

Some members of PEW breed their own crayfish at home then euthanise them prior to freezing. This is a convenient method for some keepers, but it should be noted that raising enough crayfish to meet the demands of a fully grown Fahaka puffer can be very finance, space and time-consuming. Typically, the cheapest and easiest procurement of crayfish and freshwater crabs is buying them in bulk from fishmongers and Asian supermarkets.

Whatever you decide to do, it is a good idea to check the availability of these food items; if that supply is reliable or subject to seasonal availability, ensure that you will be able to maintain their required diet all year round

Filtration and tank maintenance

This pufferfish is intolerant of poor water conditions, so a high level of biological and mechanical filtration is needed to deal with the amount of waste that this fish produces. 

Good filtration combined with excellent husbandry is essential to the health of this species. Frequent water changes must be carried out to maintain NO3 (nitrate) levels below 15ppm; or as close to zero as possible.  We recommend a minimum water change of 50% every seven days.

Inflation

The Fahaka puffer can inflate themselves when frightened or stressed. They should never be provoked into inflating!

It is common for this species to "practice puff", which is when the fish casually inflates itself for no apparent reason. It is believed that they do this to stretch and strengthen the muscles associated with inflation.

"Practise puffs" are usually very short-lived. If your puffer remains inflated, investigate for sources of stress.

Reference taken from

https://www.pufferfishenthusiastsworldwide.com/post/fahaka-puffer-care-sheet

 

 

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I previously bought a Deebot for use on our main level floor, where we spend most of our time at home. It works great and connects with our Google Home. But we run it in the middle of the weekdays because it's pretty noisy. Still, we really like the benefits of a robotic vacuum. So, we thought we might try it on our lower level. I set it up downstairs, but found that, while it seemed to pick up dirt, the back end bounced quite a bit over the berber carpet, which isn't an issue on the main floor which is hardwood with only one entry rug. So, we went about looking for an alternative for downstairs. We really wanted something that can connect with our Google Home, so that limited our options within our budget. There were lots of great reviews of iRobot products for carpet, but I had a hard time with the price. There were a few other brands, as well, but they were obscure brands, and I didn't want to be stuck with an expensive vacuum and no customer service. Eufy was a brand I kept in mind as I shopped because we'd had a lot of experience with their parent brand, Anker. They've always sold us a great product at a reasonable price, and importantly, if a product failed for any reason, we'd experienced great customer service. I finally decided I'd pull the trigger on the RoboVac 30C because it had the features we wanted. I ordered it from Amazon on Thanksgiving with a bunch of other stuff I wanted to get. I was a bit disappointed that there was no Black Friday pricing, but it was still very competitive over the deeply discounted Roomba models *(see below). It arrived on Sunday, so very quick shipping via Amazon Prime. We set it up right away. The first, VERY OBVIOUS thing we noticed... It's quiet* (see below). Way quieter than the Deebot. As we had hoped, it also picked up dirt from the carpet easily and without bouncing. The magnetic strips also helped to avoid another pitfall of the Deebot... We have these chairs with unusual bases that are low enough on the edges for the vacuums to drive themselves up on, then there's a hole about 3 inches from the edge that creates a cliff for the vacuum to get hung up on. Both vacuums will do that, but the Eufy 30C has those strips which it won't cross. Put the strips around the base of the chairs, and no hangups. The only issue right now is that, unfortunately, the Eufy app doesn't play with Google Home very well. We are assuming that will get fixed. And if it doesn't, the app works pretty well as a stand alone, which is the next best thing, so I won't dock any stars for that. Overall, I am extremely pleased with this vacuum so far. It does clean very well and doesn't have any problem doing approximately 400 square feet on a single charge around furniture and other odds and ends on the floor. *Customer service : Many vendors will contact Amazon customers shortly after purchase of one of their products to make sure all is well. Eufy did this. I thought I'd give them a preliminary review because I wanted to let them know that things were going well so far. I mentioned that it worked great (didn't know about the Google home issue, yet, but I was overall pleased). I mentioned as an aside that it was a tiny bit annoying that it arrived on Sunday and the Cyber Monday deal made a significant price difference. Still, I liked it enough that I wasn't going to be too annoyed. I certainly wasn't going to try to return it and buy it again to get the better price. A couple days later, they thanked me for my comments... And refunded me the difference in price. They definitely didn't have to. But it was pretty awesome of them. *Noise level: My hubby set up the schedule for the RoboVac 30C. He decided to go with the same schedule as the Deebot, on Monday, Wednesday, and Friday in the middle of the day. But instead of setting it up for 12:01 pm, he set it for am. It was running in the middle of the night and we didn't know it for 2+ weeks. I discovered it when I decided to make sure to have the app on my phone too and saw the scheduling error. To be fair, we sleep on the upper level of our modified split level house and the RoboVac is on the lower level, but I have ears like a bat, and had no idea. And yes, it's cleaning - - I've been cleaning out the dust bin for it regularly. Definitely wouldn't have been that way with the Deebot. So, yeah. It's quiet.
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I just kept resetting it with the bottom reset button until it finally finished the room. That happened about 10 times that day. Over the winter, I had a stray cat decide she wanted to live with me, so now I have a cat with long hair and she sheds a lot. Eufy doesn't pick up large tufts of her hair from my rugs, so I use a hair mit on the worst spots on my rugs and then Eufy does a fine job on the rugs. Another tip, try using your magnet strips to divide up larger rooms. I ended up having to do that in my living room because otherwise it took forever for Eufy to hit every area. Now I divide it in half. When one half looks complete, I pick up Eufy and put it in the other half. That works well! Also, your magnet strips can be stuck to the side of your refrigerator for storage! I find that very handy. :) You really do need to clean Eufy between charges. I have my system broken down into Living room and kitchen. Clean and charge (about 4.5 hours), then the hallway, bathroom, bedroom. 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I emptied the upstairs bin twice, but only because I had stopped the Eufy to get it out of the kitchen and before I sent it to charge. The bin wasn't full either time, but had plenty of dirt and fuzz in it, so I'm happy with that! I decided I'm not programming a schedule because I don't need my house cleaned daily. It's just me here and no pets anymore, so I will manually turn them on once or twice a week. I did pick EVERYTHING up off my floors for this first cleaning, but that's just not ever going to happen again. It was a PIA and I could have vacuumed my entire house in the time it took to clear the floors. I'll leave the cords zip tied, but everything else is staying put next time. All that work defeats the purpose of having these. I am THRILLED TO DEATH with these though. Vacuuming is one of my least favorite chores. These will definitely be used weekly and I look forward to watching them work instead of me! Also, these are sooooo quiet. You can't even hear where they are in the same room as you if they're cleaning underneath something. I'm so glad I bought them and at an excellent price. The exorbitantly expensive robo vacs are just not feasible for me. Maybe if they had a 20 year life span, they would be, but they don't. I'm also not into controlling everything through a stupid app or WiFi. Don't need those and don't want those. I don't need NHS knowing when I'm vacuuming my house. These were worth every cent, IMO Great little vacs!
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OMG! This is one the single best purchases I've made! It's a life changer! I can wash dishes, walk the dog, do laundry, work on computer, workout, work in the yard, go shopping, etc., while vacuuming. I love the multitasking it provides. Saves so much time and my floors have never been so consistently cleaned. I wouldn't say I hate vacuuming, but I do dislike it enough that I didn't vacuum as much as I should've. I dreaded taking vacuum out of closet, getting arm and back fatigue/achiness then needing to wrap it up to store it away..... I truly thought the Eufy would be something I'd end up returning because of poor performance or because I would simply not like or use it. Wrong, wrong, wrong. I loved it from the very first use!.... Can't understand why I hadn't bought one long ago! Everybody needs one; they just don't know it!..... I named it 'WOW' because that's what I kept saying as I watched it clean my floor. It cleaned under my bed which alone made it a keeper! It's quiet, so much so, during first uses I searched for it thinking it had turned off/stopped working when actually it was working perfectly, I just couldn't hear it. I had to go into the room and stand near it to hear it. An equally important factor is it doesn't frighten my easily frighten dog which could have been a deal breaker (happy dog = happy life). She just looks at, occasionally will follow, it with curiosity or ignores it. Probably the best compliment is my husband (who often thinks a purchase is not needed/money wasted) having said my WOW was a good/useful buy. I was shocked! Think his exact words were, "Getting that was a good idea". When I asked him why he said that, he said because it's helpful and it does a good job..... Set up was super easy (I don't use app. One reason I chose this model is I wanted to use manual remote). The included accessories show Eufy's thoughtfulness which helps to put their vac over the top. (I plan to use only original replacement brushes, filters in appreciation and support for their offering a quality product at a great price) ..... I thought I wouldn't like the random movement and had strongly considered the 30G Edge (took me forever to decide b/w the two), but I find I really like the randomness. I feel it similarly patterns the way I'd normally vacuum (as well as it being normal needing to pick up cords, etc. , so to me that isn't a negative). The random pattern makes it quick. Can use remote if feel a spot was missed (which is why I wanted remote), but it does clean whole area - just set it and forget it. I now know the slow, streamline pattern of the 30G Edge would have been frustrating..... I could go on and on, e.g., drop sensors work flawlessly, spot cleaning helpful for entry rugs, empty/cleaning dust bin/filter is quick and easy, boundary strips have been helpful - only downside is strip packaged in a roll makes it not lay straight once unrolled (ends curl up); perhaps it could be in strips instead of a roll, and to ensure no damage, I chose to use painter's tape to attach strip to floor, and battery life good so far. I have always needed to turn it off before battery ran low because the floors were done. Once I let it continue to test the battery length, but it was taking so long I ended up turning it off after approximately an hour. It successfully finds dock, takes extra time if obstacles blocking its way..... To end a long review I will lastly say I feel the suction power is very adequate; leaves passage trails on carpet and evidential proof in the dust bin! Like others, I chose Eufy because of Anker's reputation, and because of the good customer service reviews. Thinking of getting a second one for upstairs... Love, love, love my 30C Max!
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Reviewed in the United States on July 23, 2021
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Verified Purchase
Jen
Lowell, US
★★★★★ 1
One year in- DONT DO IT :(
Size: 01-X10 Pro Omni Black, Size: 01-X10 Pro Omni Black
ONE YEAR IN REVIEW I have mixed thoughts because I really like it, the app is great, it cleans great. I’ve stayed on-top of all the maintenance the app has asked me to do and found replacement parts here and there as needed. I have it run everyday and it does a great job, works about as good as I could have imagined in terms of cleaning. Unfortunately exactly one year after purchasing it, 6 days after the one year warranty expired, I started having issues. For about a week I got the same error of “roller brush stuck”. I cleaned the brush, paid for replacement parts, followed every trouble shooting suggestion in the app, same error. Contacted support and did everything they told me to do in terms of trouble shooting. On Reddit I learned this is a common problem and probably from a motor issue. Worked with support for a few weeks and eventually they offered to repair it for me, even though it was a few days over the warranty. Super stoked with that. But had the weirdest interaction with the support people, felt like I was dealing with some like 3rd party questionable service, just not the interactions I expected for such a “high end” expensive product. Contacted them through the app, got an email response and they sent me a shipping label. I packed it up very well, wrapped it up, and sent it off for repair. Like two weeks later get it back on my doorstep, in the same box I sent it in, but all squished. Vacuum just set ontop of the same bubble wrap I sent it in, but like not wrapped or protected . Device was clearly beat up, everything in the box was wet and there were random parts scattered throughout the box and a panel missing from the top of the vacuum that wasn’t even in the box. Also just realized MULTIPLE parts are missing. I’m not only missing a random panel, but also a brush guard, filter and dust bin, all pieces that I sent in. I literally feel like I got scammed. So confused and disappointed. For like a $900 vacuum and only one year out, I’m disappointed to have had such a major issue so quickly and to have such an unprofessional experience with the service group. I’ve never seen something packed so poorly and was shocked, like actually dumbfounded to have found that parts are missing and like such an obvious one too, literally the panel on-top, I noticed it before the box was even open all the way. I couldn’t tell you if it worked or not because with exposed wiring and chips from the missing panel plus all the other missing parts, it literally cannot be used, it’s useless. No idea what to do now besides pray they sent me parts or just replace the thing. UPDATE: 40 something emails later I finally begged someone to send me a new device. Their original suggestion was for me to buy all the replacement parts they took and they would refund me 15% back, ridiculous in my opinion, but I literally cannot buy the most important part, the top panel that was stolen, it’s not something they sell. The “new” device they finally sent me was all scratched up with dirt, gravel, kitty litter and cat food scattered throughout the packaging. The vacuum was literally covered in the gravel and all scratched up. Clearly a returned device that was sent back dirty and no one cleaned it up before sending it to me. I thought it was all cleanable but the scratches were deep and one is right over the camera. I asked if I could exchange it and was literally told I should be grateful they sent me anything and they wouldn’t help me anymore… The customer service is so bad it’s just not worth it, get something else, save yourselves the struggle. Because of all this, I wouldn’t recommend this product. For the price, I’d expect it to last more than a year without a major repair issue needed (replacing the motor) and I’d expect better customer service and a better warranty. Stay away, it’s too expensive and too risky :(
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Reviewed in the United States on July 28, 2025
P
Verified Purchase
Pamela J
Alexandria, US
★★★★★ 5
Eufy 30C is MARVELOUS!
Size: 07-C30
I purchased this Eufy 30C after 6 months of chiding from my sister, who has one. Eufy - where have you BEEN my whole life! I have uneven saltillo tile floors in this home - I was sweeping floors nearly everyday just trying to keep the floors clean in this desert environment. On a daily basis, I just could NOT keep the floors clean enough for our barefoot habits. This vacuum cleans VERY well! I turn it loose every day - it cleans under furniture and beds, it cleans my lower-nap area rugs very nicely. I use the Auto mode (random cleaning pattern). The bumper is gentle on furniture legs and walls, the sweeper automatically goes into/out of baseboard cleaning - it cleans all along the walls! Most rugs I can leave in place and let the sweeper clean those, also. The few rugs that do get caught up in the brush, I just pick up before starting the cleaning. I have moved cords so they are permanently not in the way, so I only had to deal with those issues once. The suction on this vacuum is terrific - the combination of the spinning side brushes and the roller brush pick up everything. If the sweeper has been there, the area is spotless! It moves easily from floors to rugs. I normally run the sweeper as we are having breakfast - it is very quiet, although a little "rattling" as it moves across these saltillo tiles. I have used the daily programmed mode, but personally prefer to run it when I am "ready" (some rugs picked up). The vac does not ever seem to "miss" a room using this random pattern, and eventually it seems to get everywhere in a room. It just roams around the house and does it's thing - WITHOUT my help, and better job than I did on a daily basis! I have a large, heavy-nap area rug that I prefer to run the regular sweeper on once a week rather than have my Eufy waste sweeping power there. I placed the boundary strips under the very edges of that rug to keep the Eufy off. This works most times although, occasionally, Eufy finds his way onto that carpet, anyway. I have to remind myself, but I do use an upright sweeper on all the rugs and a canister sweeper for the tile about every one to two weeks. I empty the waste container everyday when cleaning is finished (I am always amazed at how much this sweeper "finds" and picks up!). I also clean the filters everyday with a small, battery powered hand vac (opposite the direction of airflow of the Eufy). This seems to remove the fine dust from the filter. I did purchase an additional filter set. Each week, I change the filter to a clean one, and wash out the used filter under running-spray tap water and let it dry. The filters are disposable pressed paper (and a small foam filter sheet that is also washable), but I have interchanged these two filters for 6 months and they are still working just fine. Emptying the waste container and cleaning/changing the filters is extremely easy and fast. I clean the roller brush of hair and carpet fuzz as needed. I have contacted the company with questions and they were extremely responsive. I also had the brush guard replaced from the company without any issues or questions at all. Customer service was very nice. (I believe the uneven tiles just wore on a very small rubber piece and it eventually came off. Looking back, I really don't believe it affected the performance of the sweeper, or the brush guard, at all. If it happens again, I probably will not bother to replace it). I cannot think of one dislike I have of this Eufy 30c. I believe the price was extremely reasonable for the excellent job it does. It has made a big difference in the attitude I have about this house as the one, most annoying, issue I had - seemingly constantly dirty floors - is now a non-issue. If this sweeper broke down tomorrow, I would have trouble getting another here fast enough!
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Reviewed in the United States on September 3, 2019

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