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Description
The Balanced ScorecardThe Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard financial measures, customer knowledge, internal business processes, and learning and growth offer a balance between short term and long term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.Binding Type: Hardcover
Publisher: Harvard Business Review Press
Published: 09/01/1996
ISBN: 9780875846514
Pages: 322
Weight: 1.42lbs
Size: 9.41h x 6.35w x 1.17d
Review Citations: Publishers Weekly 08/26/1996 pg. 88
Booklist 09/01/1996 pg. 45
LJ Best Business Books 01/01/1997 pg. 36
Library Journal 08/01/1996
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4.5 ★★★★★
Based on 16 reviews
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Product Reviews
★★★★★ 5
Great
Color: 2926 Gold Stainless Steel/Gold Dial
Exactly as shown, perfect
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Reviewed in the United States on April 26, 2026
★★★★★ 4
Good budget watch
Color: 2926 Silver Stainless Steel/Black Dial
Good watch for a budget, color is good. The pins holding the link together tend to wear out and fall out. Other than that it worked good.
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Reviewed in the United States on January 14, 2026
★★★★★ 5
Nice Watch
Color: 5885 Siver Stainless Steel/hon Dial, Color: 5885 Siver Stainless Steel/hon Dial
Nice watch for the money. I've only had it a week but seems to be keeping good time. From 20 feet away might be mistaken for "Trump Time". The watch design is actually a copy of the Rolex Submariner for a whole lot less money. Several watch companies have copied the Submariner.
I removed one link at a time when resizing the band. By the time I got to the final link, the supplied tool wasn't working. I had to remove the final link with a hacksaw and pliers.
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Reviewed in the United States on December 22, 2025
★★★★★ 1
DIDN'T LAST LONG
Color: 5885 Gold Stainless Steel/Gold Dial
Bought this in June 2025, and only wore it a few times. Recently noticed the time was "off" and the seconds-hand wasn't moving. I thought it sat too long and needed to be wound up. So, I wound...and wound...and wound. Never met any resistance in the crown during clock-wise winding...just continued to spin freely, and the seconds-hand never moved. It's a pretty-looking time piece, but don't waste your money if you expect it to keep time. 👎
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Reviewed in the United States on March 25, 2026
★★★★★ 3
Great watch, terrible resizing tool.
Color: 2926 Silver Stainless Steel/Black Dial
Watch is great, feel heavy, looks beautiful in person. It shines pretty heavily. My main issue is with the resizing tool it comes with. It broke when I tried to use it. Be prepared to buy your own like I did. I can’t say how the fit is yet because I can’t wear it yet. It is not easy to set up.
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Reviewed in the United States on February 19, 2026