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Description
The Big Book of Customer Service Training GamesHelp your employees to excel in dealing with the public with this stimulating, fun filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.Binding Type: Paperback
Publisher: McGraw-Hill Education
Published: 09/22/1998
ISBN: 9780070779747
Pages: 224
Weight: 0.88lbs
Size: 9.24h x 7.34w x 0.59d
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Product Reviews
★★★★★ 4
Good quality but tight on toes
Size: 6-10, Color: White/Assorted
These are great socks that stay in place, but they scrunch my toes together like crazy. My feet are normal width. When I first started wearing them I noticed my feet would ache after an hour or two.
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Reviewed in the United States on April 26, 2026
★★★★★ 5
My New Favorite Socks
Size: 6-10, Color: Halo Gray/Assorted
These have quickly become mine and my mom's favorite socks. We wear them with tennis shoes, Hey Dudes, and more. The fabric is incredibly soft and comfortable, they do not budge/fall in my shoe, and are extremely well made. I have become so attached to these socks, that I no longer want any other brand.
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Reviewed in the United States on July 4, 2025
★★★★★ 5
Fit is great!
Size: 6-10, Color: Halo Gray/Assorted
These socks fit perfectly and never slip!
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Reviewed in the United States on April 9, 2026
★★★★★ 5
better then expected
Color: Black
very easy to put together works perfectly! very stable for the side would buy again!
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Reviewed in the United States on May 21, 2026
★★★★★ 3
Divisor de habitaciones
Color: Black
La entrega fue perfecta , si debo de decir que en la descripción del producto decía que media 72 ancho x 72 alto pero no fue así su ancho es de 60 .
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Reviewed in the United States on September 6, 2025