SKU: 11946672498

Progress MOVEit Support - Extended Service - 1 Year - Service Bdl Non Prod

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Description

Progress MOVEit Support - Extended Service - 1 Year - Service Bdl Non ProdThis description presents Progress MOVEit Support Extended Service for a full 12 month term, designed to safeguard your MOVEit investment and optimize reliability across both production and non production environments. The extended service delivers enterprise grade protection, rapid access to expert assistance, and a structured pathway to maintain peak performance even during complex deployments. With a focus on safeguarding critical data transfers,

This description presents Progress MOVEit Support Extended Service for a full 12-month term, designed to safeguard your MOVEit investment and optimize reliability across both production and non-production environments. The extended service delivers enterprise-grade protection, rapid access to expert assistance, and a structured pathway to maintain peak performance even during complex deployments. With a focus on safeguarding critical data transfers, this plan helps organizations minimize downtime and maximize the value of their MOVEit investments by offering comprehensive coverage, proactive guidance, and dependable escalation processes. Whether you are running production workloads or supporting development, testing, and staging environments, this extended service ensures you have a trusted partner ready to assist at the moment you need it most.

  • One-year extended coverage for Progress MOVEit: This service provides a complete 12-month period of enhanced support, designed to protect your MOVEit deployment, extend the life of your investment, and sustain high levels of uptime and efficiency across your environments. The extended term helps organizations align support with budgeting cycles and long-term project roadmaps, ensuring steady performance and predictable maintenance windows.
  • 24/7 access to phone-based technical support with a 2-business-hour response target: Regardless of the time zone or business hour constraints, you can reach a skilled MOVEit expert by phone. The service emphasizes timely issue resolution with a defined response window, helping to minimize downtime, accelerate recovery, and keep critical file transfer operations on track. This rapid response is tailored to urgent incidents and high-priority scenarios where every minute matters.
  • Coverage tailored for non-production (Non Prod) environments: In addition to production workflows, this extended service explicitly includes non-production environments—testing, staging, and development instances—so teams can troubleshoot, validate changes, and experiment with confidence. This helps reduce risk when introducing updates, new configurations, or security enhancements before deployment to production.
  • Technical protection that enhances reliability and precision: The service offers guidance and support designed to stabilize configurations, optimize MOVEit deployments, and prevent common failure modes. By leveraging expert insights, you can achieve more reliable data transfers, consistent results, and improved performance across complex integrations and large-scale workflows.
  • Simple activation, predictable renewal, and clear escalation paths: The extended service is structured to integrate smoothly with your existing vendor relationships. Activation is straightforward, renewal terms are transparent, and escalation processes are well-defined to ensure that your most critical issues are elevated to senior engineers when needed for faster, definitive resolution.

Technical Details of Progress MOVEit Support - Extended Service - 1 Year - Service Bdl Non Prod

  • Service type: Extended Support for Progress MOVEit, providing year-long coverage that complements standard support offerings and augments reliability and performance across environments.
  • Coverage duration: 1 year per contract, with renewal options to extend the protection and align with future MOVEit deployments and upgrade cycles.
  • Support availability: 24x7 phone support access, ensuring you can contact a MOVEit specialist whenever issues arise, regardless of business hours or regional time differences.
  • Response time: Targeted 2 business hours for phone-based incidents, enabling rapid triage, prioritization, and swift progression toward issue resolution.
  • Primary contact channel: Phone support for urgent matters, complemented by documented escalation paths to senior engineers when deeper expertise is required.
  • Environments covered: Non-production environments included in scope, allowing testing, staging, and development workloads to benefit from the same level of protection as production.
  • Key benefits: Increased reliability, investment protection, faster issue resolution, and a more predictable maintenance cadence for MOVEit deployments.

How to install Progress MOVEit Support - Extended Service

Activating Progress MOVEit Support Extended Service is a straightforward process designed to integrate with your existing MOVEit ecosystem. Follow these practical steps to ensure a smooth onboarding and immediate access to expert assistance when you need it most:

  • Step 1: Gather essential service identifiers and purchase details, including your MOVEit product version, deployment scope, and the intended activation date for the extended coverage. Having this information ready streamlines the activation process and reduces delays.
  • Step 2: Confirm the environments to be covered by the extended service, specifying which MOVEit instances are in production and which are in non-production (Non Prod) environments. This helps establish accurate service boundaries and ensures appropriate support coverage across all workloads.
  • Step 3: Coordinate with your account representative or the MOVEit support portal to initiate activation of the 1-year Extended Service. Provide contact details, preferred communication channels, and any emergency contacts to guarantee that the service can respond quickly when needed.
  • Step 4: Define escalation procedures and notification preferences. Establish who should be contacted for high-priority incidents, how updates will be delivered, and how to initiate a rapid escalation if the incident requires senior engineering involvement.
  • Step 5: Validate the activation by performing a quick health check of MOVEit components, verifying accessibility to the support line, and confirming that the 2-hour response target is set up in your incident workflows.
  • Step 6: Document the service start date, renewal cadence, and any required training or knowledge transfer for your internal team. Ensure that stakeholders understand how to engage the extended service and what to expect from the support experience.

Frequently asked questions

  • Q: What does Progress MOVEit Support Extended Service include? A: It provides a year-long, 24x7 phone-based support option with a defined 2-business-hour response target, specifically including coverage for non-production environments to support testing and development work, along with guidance to improve deployment reliability and performance.
  • Q: How long does the coverage last? A: The coverage lasts for 12 months from the activation date of the Extended Service, with renewal options available to extend protection as your MOVEit deployment evolves.
  • Q: What environments are covered? A: The service explicitly includes non-production environments (Non Prod) in its scope, while production environments benefit from the same value proposition through enhanced support and faster issue resolution when needed. The arrangement ensures testing and development activities receive essential protection.
  • Q: How do I contact support? A: You can contact MOVEit support via the telephone channel outlined in your service contract. The 24x7 access ensures that urgent issues have a direct line to a qualified MOVEit engineer, with escalation paths in place for faster resolution when required.
  • Q: What is the typical response time? A: The service targets a 2-business-hour response for phone-based incidents, enabling timely triage, prioritization, and progress toward resolution for critical MOVEit issues.
  • Q: Is this service renewable? A: Yes. The Extended Service is offered on a 1-year term, with renewal options to continue protection as your MOVEit environment grows or changes, ensuring ongoing reliability and investment protection.
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SKU: 11946672498

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K. Frost
Port Orchard, US
★★★★★ 4
Great Start to a new Series
Format: Kindle
I whipped right through book #1, and definitely finished the book eager for more. The main and supporting characters are all intriguing and well fleshed out. The humor, romance and action are all really well balanced. The one challenge I did feel the middle dragged a bit, a little repetitive with lots of wanting and talking about things but nothing happened until the end basically, but either way, I really enjoyed it!
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Reviewed in the United States on April 17, 2024
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Anyelina Lima
Draper, US
★★★★★ 5
One of the best debut novels I’ve read!
Format: Kindle
First, congratulations to Ella Dawes on an amazing book! You knocked it out of the park! If you are looking for an action packed, 🌶️ 🌶️🌶️ story, this is the book for you. Darius 🤤, the surly captain of the guard and an alpha at heart is to die for, battle scars and traumatic past and all. Lena, is the fierce and strong FMC we all want to be. She’s string willed, without the needless stubbornness. Fate has brought them together, whether they want things this way or not. The chemistry burning between Lena and Darius is undeniable, but can they set their differences aside and trust each other long enough to work together? We’ve established the main characters are phenomenal but can we focus on the side characters for a bit? Griffin and Kace were so well written. I felt ai could be friends with them in real life. The story is well written, the pacing was phenomenal and at times my heart hurt for the characters as if I knew them. This author just getting started guys, I cannot wait to see where she goes from here and how she continues to develop this world.
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Reviewed in the United States on April 2, 2024
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Stacy P
Battle Creek, US
★★★★★ 5
Great listen!
Format: Audiobook
I really enjoyed this audio book. Lead male character was a little too abusive for my liking, and that made me not root for the love match. But the story was interesting, and the voice actors did an amazing job.
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Reviewed in the United States on April 17, 2025
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Vikki Lynn
Pawtucket, US
★★★★★ 5
Unraveling Fate and Fae: A Captivating Journey in "Queen of Roses"
Format: Kindle
"Queen of Roses" by Briar Boleyn is a dark fantasy romance that masterfully combines elements of myth, magic, and romance with a captivating King Arthur retelling infused with a Fae twist. From its intricately woven plot to its compelling characters, this novel delivers an immersive reading experience that will leave readers eagerly anticipating the next installment. At its core, "Queen of Roses" is an enchanting tale of forbidden love and destiny, featuring an exceptionally slow-burn romance that ignites with the intensity of an enemies-to-lovers trope. Against a backdrop of magic and mythical creatures, the story unfolds with tension, banter, and forced proximity, drawing readers into a world filled with love, friendships, self-discovery, and betrayal. While the novel excels in world-building, character development, and plot intricacies, some readers may yearn for a bit more fire and spice in certain aspects of the narrative. However, the promise of future developments in the series offers hope for an even more dynamic and engaging story to come. I know I personally cannot wait to get into book 2. With a cliffhanger ending that leaves hearts racing and minds reeling, "Queen of Roses" succeeds in immersing readers from start to finish. Its dark and twisted fantasy elements are expertly balanced with moments of adventure, action, and unexpected twists, keeping readers on the edge of their seats until the very last page. As the story delves into complex themes and explores the depths of its characters' struggles and desires, it's important to note that "Queen of Roses" may contain triggering content. Readers are advised to check the trigger warnings before diving into this captivating tale. Overall, "Queen of Roses" is a must-read for fans of dark fantasy romance, offering a mesmerizing journey that will leave readers eagerly anticipating the next chapter in the series. With its lush prose, intricate storytelling, and unforgettable characters, this novel is sure to leave a lasting impression on all who venture into its enchanted world. I want to extend a heartfelt shoutout to the author for granting me the opportunity to dive into "Queen of Roses" through NetGalley. It has been an absolute pleasure to explore the captivating world and characters crafted with such skill and imagination. Thank you for entrusting me with this glimpse into your enchanting world.
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Reviewed in the United States on April 1, 2024
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Luna Fae
San Leandro, US
★★★★★ 4
Right from the start, I was drawn in by the prologue!!!
Format: Paperback, Format: Paperback
Queen of Roses (Blood of a Fae #1) by Briar Boleyn Genre General Fiction ( Adult), Romance, Sci-Fi & Fantasy, Dark Romance “More primordial than the stars. My name was on his lips as he promised unspeakable darkness to any who came between us.” Right from the start, I was drawn in by the prologue!!! I’m a big fan of “touch her, and you die” vibes, but I mean, what’s also not to love about a unique Arthurian retelling with gender twists, a treacherous royal court, a dangerous quest, magical Fae & mystical monsters, entwined with a bit of spice! Morgan, Princess of Pendrath and true heir to the throne has spent most of her life dimming her light to feel safe and to make others comfortable. She is treated as an outcast in the court and repressed by her family due to the blood of the Fae within her and forced to join the Temple of the Three as a priestess in training to one day replace Merlin. Her brother, King Arthur, who reminds me of Joffrey from Game of Thrones, later tells her that he has other plans and offers her a choice of the Temple or to marry her off for political gain, unless… that is, she can journey through the great unknown and return with a long-lost fae weapon with enchanted powers known as Excalibur. Her quest begins with a roguish crew that includes the mysterious, arrogant, and heart-tuggingly handsome Captain of the Royal Guard, Kairos Draven, whom she can’t decide if she wants to stab or indulge in pleasure with. Along the way are plenty of surprises, mystical creatures, and betrayal, all while Morgan uncovers more of the truth about herself and who she can trust. This book had intriguing storylines and lovable characters that kept me turning pages and wanting more. I can’t wait to see how it all unfolds and comes together in book 2, Court of Claws, which I just started reading!! Read if you’re into- Dark Fantasy/Romance Slow–Burn Question Everything Magic and Action Fae Arthurian Legend Stabby/Broken FFC Morally Gray MMC Forced Proximity Queen of Roses is perfect for Holly Black, Jennifer L. Armentrout, and Sarah J. Maas fans. Please check the trigger warnings page in the table of contents before reading this book.
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Reviewed in the United States on August 16, 2023

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