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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service Dl160 Gen10 SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is an essential service solution designed to enhance the performance and reliability of your HPE technology environment. This extended service plan spans four years, providing peace of mind and exceptional support. With a keen focus on minimizing downtime and maximizing productivity, this service offers essential features that make it a must have for any organization reliant on HPE
The HPE Pointnext Tech Care Basic with Defective Media Retention is an essential service solution designed to enhance the performance and reliability of your HPE technology environment. This extended service plan spans four years, providing peace of mind and exceptional support. With a keen focus on minimizing downtime and maximizing productivity, this service offers essential features that make it a must-have for any organization reliant on HPE systems.
- Comprehensive On-Site Support: Enjoy peace of mind with 9 x 5 Next Business Day on-site service that ensures quick resolution of issues, minimizing disruption to your operations.
- Defective Media Retention: This unique feature allows you to retain defective media for further analysis, reducing risks associated with data loss and significantly improving your data protection strategy.
- Parts and Labor Service: The HPE Pointnext Tech Care Basic plan covers both parts and labor, ensuring efficient and timely repairs without the added burden of unexpected costs.
- Next Business Day Response Time: Experience maximum reliability with a swift next business day response for parts and labor service, allowing you to maintain productivity and operational continuity.
- Extended 4-Year Coverage: Enjoy four years of dedicated support that ensures your systems remain up-to-date and functional, allowing you to focus on your core business activities.
Technical Details of the Product
- Service Type: Extended Service
- Duration: 4 Years
- Support Hours: 9 x 5
- Response Time: Next Business Day
- Service Features: On-site Maintenance, Parts & Labor Service, Defective Media Retention
How to Install
To activate your HPE Pointnext Tech Care Basic service, follow these simple steps:
- Purchase the service plan through an authorized HPE reseller or directly from HPE.
- After purchase, you will receive a confirmation email with your service agreement number and instructions for service activation.
- Log in to the HPE service portal and enter your service agreement details to register your products.
- For immediate on-site support, contact HPE customer service with your service agreement number ready.
- Keep your support documentation handy for future reference and service requests.
Frequently Asked Questions
-
What is Defective Media Retention?
Defective Media Retention is a feature that allows you to keep any defective media instead of returning it, enabling you to analyze it for data recovery or other purposes. -
How quickly can I expect service response?
With the Next Business Day service response, you can expect qualified assistance to be on-site within the next business day after you make the service request. -
Does this service cover all types of HPE hardware?
This service is designed for various HPE products, but it's advisable to check compatibility with your specific hardware through HPE support. -
Can I renew my service after four years?
Yes, you can renew your HPE Pointnext Tech Care Basic service plan before it expires to ensure continued support and coverage. -
Is there a limit on service requests?
There is generally no limit on service requests as long as they fall within the terms of the service agreement.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 26 reviews
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Product Reviews
★★★★★ 5
Well made and durable.
Color: Carbonized, Size: 3-piece
I'm thrilled with these boards, Just the right size for individual jobs. Well made, wash up beautifully and I highly recommend them. Great value for the money too.
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Reviewed in the United States on May 22, 2026
★★★★★ 5
Solid bamboo board set for the price
Color: Carbonized, Size: 3-piece
This bamboo cutting board set has been a nice addition to my kitchen. I like having different sizes available, and I especially appreciate being able to reduce how often I use plastic cutting boards. Mine did have a strong odor at first, but after washing them and letting them air out, that went away. They also seem good for the price
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Reviewed in the United States on May 31, 2026
★★★★★ 5
Wood cutting boatds
Color: Carbonized, Size: 3-piece
These are great cuting boards. I love the different sizes. Great quality product, easy to use, easy to clean, sturdy, bamboo material is great.
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Reviewed in the United States on May 29, 2026
★★★★★ 4
Awesome Boards….BUT the Smell!!!!
Color: Carbonized, Size: 3-piece
I’d love to give these 5 stars, they are heavy, well made, smooth, deep juice grooves, just nice….but the smell! I washed them, then used vinegar on them, set them outside over night, washed them again….its better but still present. I’d love some guidance on this. I’m hoping it goes away in a few days. It’s like a very strong woodsy smell that actually made my whole kitchen smell like these boards!
Edit: Ok, here's what I did. Washed, let dry, coated and scrubbed with apple cider vinegar, set them in a high air flow area for 24 hours (I put mine outside on the patio over night), washed and scrubbed again, let dry, scrubbed with lemons and salt, let dry, washed again. Finally, there is still a slight smell if you push them against your nose but that seems to be fading as well. So, great boards if you want to go stubbornly go through the smell removal process. I don't think it's a chemical smell, I think it's processed bamboo that is shrink wrapped in air tight packaging too soon after manufacturing. Anyway, I'll move this to 4 stars....but lots of work involved here!
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Reviewed in the United States on May 25, 2026
★★★★★ 5
Obsessed with these boards!!
Color: Carbonized, Size: 3-piece
I love these cutting boards! It’s one of those items you don’t even know you need until you get them. Three perfect smaller sizes that can be used for so many different serving ideas. Great quality, great price. Definitely worth the buy!!!!
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Reviewed in the United States on May 24, 2026