SKU: 22420653392

HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 3 Year - Service Apollo 4200 Gen10 Svc

Sale price$753.98 Regular price$837.76
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Ships within 48 hours · Estimated delivery Aug 30 - Sep 4

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Description

HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 3 Year - Service Apollo 4200 Gen10 SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is the ultimate extended service solution designed to enhance your IT infrastructure's reliability and performance. This comprehensive service package offers you three years of unparalleled support, ensuring that your systems run smoothly while minimizing downtime. With a focus on peace of mind and productivity, this service is your go to choice for maintaining essential operations.

The HPE Pointnext Tech Care Basic with Defective Media Retention is the ultimate extended service solution designed to enhance your IT infrastructure's reliability and performance. This comprehensive service package offers you three years of unparalleled support, ensuring that your systems run smoothly while minimizing downtime. With a focus on peace of mind and productivity, this service is your go-to choice for maintaining essential operations.

  • Comprehensive Coverage: The HPE Pointnext Tech Care Basic offers all-inclusive support for your systems, covering parts and labor. This ensures that any issues that arise can be swiftly addressed, maintaining your operational efficiency.
  • Defective Media Retention: One of the standout features of this service is the defective media retention policy. This allows you to retain faulty components for troubleshooting or compliance purposes, providing additional flexibility and security for your IT assets.
  • On-Site Support: With 9 x 5 on-site support, you can expect assistance whenever you need it. The rapid response from dedicated technicians minimizes downtime, ensuring that your business operations continue seamlessly.
  • Next Business Day Response: The service guarantees next business day parts and labor response for locations within 100 miles. This quick turnaround enables timely repairs and replacements, enhancing your system's reliability.
  • Extended Service Duration: With a three-year service duration, you can rest assured that your IT environment is covered for the long haul, allowing you to focus on your core business activities without worrying about unexpected failures.

Technical Details of the Product

Service Type: Extended Service with Defective Media Retention
Duration: 3 Years
Support Hours: 9 x 5
Response Time: Next Business Day (within 100 miles)
Service Includes: On-site support, parts replacement, and labor.

How to Install

Installing the HPE Pointnext Tech Care Basic service is straightforward. Begin by contacting your HPE representative to discuss your specific needs and any existing configurations. Once your service agreement is in place, you will receive confirmation of your coverage. Should any issues arise during the service duration, simply reach out to HPE's support team, who will guide you through the process of service initiation, ensuring minimal disruption to your operations.

Frequently Asked Questions

1. What is defective media retention?
Defective media retention allows customers to keep failed components for diagnostic purposes or regulatory compliance, rather than returning them to HPE.

2. How does on-site support work?
On-site support means that HPE technicians will come to your location to address any hardware issues in person, ensuring a quick resolution.

3. What does the next business day response mean?
This means that if a hardware issue is reported, HPE will provide parts and labor the next business day, as long as your location is within 100 miles of an HPE support center.

4. Can I extend my service coverage?
Yes, you can discuss options for extending your service coverage with your HPE representative before the end of your current service term.

5. Is this service suitable for all business sizes?
Absolutely! The HPE Pointnext Tech Care Basic service is designed to meet the needs of businesses of all sizes, providing essential support to ensure operational efficiency.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 22420653392

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4.3 ★★★★★
Based on 6 reviews
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Verified Purchase
Cookie
Louisville, US
★★★★★ 5
Double Sided Cooling Pillow
Color: Blue, Size: King(2 Pack)-20'*36'
I truly love these pillows. They are sent with extra filling so if their not firm enough you can add more and if their to firm you can remove some. You can make these pillows to your liking. They fluff right back up. Their comfortable and you really get your moneys worth. I love them.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 31, 2026
M
Verified Purchase
Mark
West Palm Beach, US
★★★★★ 5
Fantastic pillows
Color: Blue, Size: Standard(1 Pack)-20'*26'
Fantastic pillows----never get headaches like others
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 29, 2026
C
Verified Purchase
Chloe Thomas
Massapequa, US
★★★★★ 5
Recommend this product
Color: Blue, Size: Queen(2 Pack)-20'*30'
I bought these for my boyfriend who is a hot sleeper. They are super thick & comfortable. The pillow stays cool & has a great texture. They didn’t have a bad smell. Bought these 3 years ago & they are still like brand new, durable
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 11, 2026
K
Verified Purchase
Kendall
Draper, US
★★★★★ 3
Good, but not life-changing
Color: Blue, Size: Queen(2 Pack)-20'*30'
These pillows are decent but not amazing. I like that they’re adjustable and come with extra fill, so you can make them softer or firmer depending on how you sleep. The cooling side feels nice at first, but it doesn’t stay super cool all night. They’re comfortable enough, but not a huge upgrade from regular pillows. Good, just not life-changing.
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Reviewed in the United States on February 26, 2026
D
Verified Purchase
David James
Cuba, US
★★★★★ 5
Qutool double sided cooling pillows
Color: Blue, Size: King(2 Pack)-20'*36', Color: Blue, Size: King(2 Pack)-20'*36'
After letting the pillows sit for 12 hrs they puffed up and feel great Thus far satisfied with our purchase
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 6, 2026

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