SKU: 24521366281

Progress MOVEit Support - Extended Service - 1 Year - Service Add Orga H/a

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Description

Progress MOVEit Support - Extended Service - 1 Year - Service Add Orga H/aProgress MOVEit Support Extended Service offers enterprise grade assurance for your MOVEit environment, combining continuous access to expert engineers with proactive care designed to keep your secure file transfer operations running smoothly. This 1 year service add on is crafted to align with the needs of digital businesses that require dependable uptime, rigorous security, and fast problem resolution. Whether you run MOVEit Transfer, MOVEit

Progress MOVEit Support - Extended Service offers enterprise-grade assurance for your MOVEit environment, combining continuous access to expert engineers with proactive care designed to keep your secure file transfer operations running smoothly. This 1-year service add-on is crafted to align with the needs of digital businesses that require dependable uptime, rigorous security, and fast problem resolution. Whether you run MOVEit Transfer, MOVEit Automation, or related MOVEit components, this extended support plan ensures your deployment stays up-to-date, compliant, and resilient against operational disruptions. With around-the-clock coverage, you gain the confidence of knowing that seasoned MOVEit specialists are available to assist you whenever you encounter issues, questions, or optimization opportunities. The service is designed to provide a predictable support experience that your IT and security teams can rely on as part of their ongoing risk management and business continuity strategy.

  • 24x7 technical support with dedicated MOVEit experts who understand the nuances of your environment, including MOVEit Transfer, MOVEit Automation, and MOVEit DMZ configurations. This ensures rapid problem identification, accurate troubleshooting, and escalation to engineering when deeper investigation is needed.
  • Phone support included to resolve complex issues quickly through direct, real-time guidance from certified MOVEit professionals. This channel complements digital case management and reduces mean time to resolution for critical incidents that demand immediate attention.
  • Extended service duration of 1 year, providing predictable budgeting, resource planning, and continuity for mission-critical file transfer operations. The long-term coverage supports upgrade planning, patch adoption, and adherence to security and compliance programs without lapses in support.
  • Proactive care and stability improvements, including guidance on best-practice configurations, patch advisories, and early access to recommendations that minimize risk, improve performance, and help you stay aligned with evolving regulatory requirements.
  • Peace of mind for business continuity and data protection, backed by clear service commitments, validated problem resolution, and a clear hand-off process to ensure stable operations across your MOVEit ecosystem wherever your data travels.

Technical Details of Progress MOVEit Support - Extended Service

Service type: Extended Support

Duration: 1 year

Availability: 24x7 technical support

Channels: Phone support included; online case management and direct escalation to MOVEit engineering

Scope: Coverage for MOVEit-related deployments, including MOVEit Transfer, MOVEit Automation, and associated components as configured within your organization

Inclusions: Access to MOVEit specialists, remote diagnostics, problem diagnosis, deployment guidance, post-incident reviews, and updates on patches and security advisories

Outcome focus: Rapid issue resolution, reduced downtime, improved system stability, and guidance that helps maintain compliance and secure data handling

How to Install Progress MOVEit Support - Extended Service

  • Step 1: Confirm eligibility and attach the extended service to the MOVEit environment. Work with your MOVEit administrator or account representative to ensure the service is linked to the correct organization ID and license scope.
  • Step 2: Activate access for your team. Once the extension is approved, you will receive credentials or access to the support portal, plus the dedicated phone line for 24x7 assistance and escalation routing.
  • Step 3: Configure notification preferences and escalation paths. Set up preferred contact methods, severity levels, and escalation contacts so critical issues reach the right engineers without delay.
  • Step 4: Establish a communication cadence. Schedule regular health checks, patch advisories, and review sessions with MOVEit specialists to ensure your environment remains optimized and secure throughout the 1-year period.
  • Step 5: Begin incident management and optimization. In the event of a problem, leverage both phone support for urgent matters and the online portal for ongoing diagnostics, with engineers providing root-cause analysis and actionable remediation steps.

Frequently asked questions

  • Q: What does Progress MOVEit Support - Extended Service include?
    A: It provides 24x7 technical support with MOVEit specialists, phone support for rapid problem resolution, and a 1-year service window designed to ensure reliability, security, and ongoing optimization across MOVEit deployments.
  • Q: Which MOVEit products are covered?
    A: The service covers core MOVEit offerings commonly used in enterprise environments, including MOVEit Transfer, MOVEit Automation, and related MOVEit components configured within your organization.
  • Q: How quickly can I expect help after I open a case?
    A: Response and resolution timelines are aligned with standard industry practices for critical business systems. The combination of 24x7 access and phone channel allows for rapid triage and escalation to engineers when necessary, aiming to minimize downtime and restore operations swiftly.
  • Q: Can the service be renewed after the 1-year term?
    A: Yes. After the initial year, organizations can discuss renewal options to continue coverage and maintain a consistent support relationship with MOVEit specialists.
  • Q: How does this service help with security and compliance?
    A: The service includes guidance on patches, best-practice configurations, and proactive advisory communications to help you stay compliant with security standards and data protection regulations while maintaining secure file transfers.
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SKU: 24521366281

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4.6 ★★★★★
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KAB
Boise, US
★★★★★ 5
Great Read!!! Great story!!!
Format: Kindle
The series is long, but Ms. Wolfhart does a fantastic job of weaving this tale while bringing so much to the characters. Surprises and plot twists along the way to keep you intrigued. There is some graphic sex, but is no way the focal point. Grammar was excellent (a rare find with a lot of self publishers) with only a few noted errors. I rarely give 4 stars, let alone 5.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 30, 2021
E
Verified Purchase
Elisa
Waukegan, US
★★★★★ 3
Sadly, DNF
Format: Kindle
I read this thru KU. I LOVED the synopsis. And then I began reading... and it was a DNF at 68% after picking it up and putting it down several times because I really loved the main female character. *****SPOILERS***** Pros: The world is unique, intriguing and fun. The primary female character is bad-a** but not a b*tech or a mary sue. The primary female has depth. I really want to know what happens to her even tho it's been weeks and I don't remember her name. The villains to the point I read are pretty good -- an ever present threat of mysterious and possibly many culprits. Cons: Way, way too many points of view. I stopped counting at 7. It's the prime reason why I don't care about most of the characters or remember their names even when I like them. There's just too many points of view so almost none of the characters have enough book space for the author to properly develop them. This literally killed the book for me. Actually it killed my desire to read. For weeks. The main male is more villain than hero. He agreed to marry the main female then locks her up & eschews her for her sister, all while bad mouthing her as unfit to rule when he never spent any time with her getting to know her. He is actually unfit to rule as he is blind to the woes of his own kingdom and starts off a peace mission to secure a ceasefire through marriage by murdering an inn full of people in her country for no real reason. Plus, he constantly makes promises he does not keep. And it's gross of him to pine for the sister behind the main female's back. ***** As much as I really wanted to see what happened to the main female character, it wasn't enough for me to keep trying to slog thru this book. There was a lot of potential here that just fell short. Hence, 3 stars.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 19, 2021
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MaryBeth K
Lexington, US
★★★★★ 5
Fae Courts with High Intrigue
Format: Kindle
This book is one that just builds and builds and then surprises you to no end. You may think you know the villains and then you are jolted in another direction. Princess Reyna is a real gem, strong of character, a fierce fighter, and loyal to her family and kingdom. Just when you think she and Lorcan, well you know, the plot is flipped. Can't wait to see where this goes in book two.
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Reviewed in the United States on July 7, 2023
K
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Kindle Customer Maureen
Fort Morgan, US
★★★★★ 4
Slow, sorry but good
Format: Kindle
This was a slow moving book. Lots of character pov chapters, lots of superfluous descriptions and endless courtly appearances stalled this book to start. Once you get into the heart of the story, it takes off. Before you know it the book is done. My favorite character is Reyna. She is so strong. She is true to herself. She gets into a lot of trouble with her headstrong ways but it's entertaining. I have high hopes for Lorcan. He is honorable to a fault. Thane had turned out to be better than I thought but i still don't like him. Eislin is useless. Great plot twists at the end. I'm looking forward too book 2.
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Reviewed in the United States on June 6, 2020
F
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Faifre6
Grantham, US
★★★★★ 5
Very detailed! Beautiful world building! Strong Heroine!
Format: Kindle
Starts off a little slow and confusing with different POV’s, but starts to all come together towards the middle to make an elaborate plot line and makes it all worth it. Beautiful world building and attention to detail as well as great writing. The cliffhanger was gut wrenching! Can’t wait for the next book!
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Reviewed in the United States on March 4, 2020

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