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Ships within 48 hours · Estimated delivery Sep 4 - Sep 9
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Description
Extreme Networks ExtremeWorks OnSite - Extended Service - 1 Year - Service Nbd Onsite H32013Experience exceptional network support with the Extreme Networks ExtremeWorks OnSite Extended Service for 1 Year. This comprehensive service plan is meticulously designed to provide you with the essential technical support, parts replacement, and advanced on site labor necessary for the smooth operation of your Extreme Networks systems. With a primary focus on minimizing downtime and maximizing productivity, ExtremeWorks OnSite ensures your network
Experience exceptional network support with the Extreme Networks ExtremeWorks OnSite - Extended Service for 1 Year. This comprehensive service plan is meticulously designed to provide you with the essential technical support, parts replacement, and advanced on-site labor necessary for the smooth operation of your Extreme Networks systems. With a primary focus on minimizing downtime and maximizing productivity, ExtremeWorks OnSite ensures your network operations are always well-supported, enabling you to focus on your core business activities.
- Comprehensive Technical Support: Gain access to expert assistance 24/7, 365 days a year through the Global Technical Assistance Center (GTAC). Whether you have questions or need to report issues, reliable support is just a call or click away.
- On-Site Service for Enhanced Reliability: Experience the advantage of prompt on-site service where a qualified technician arrives at your location to address any issues quickly. This ensures minimal disruption to your operations, thereby maximizing productivity and efficiency.
- Next Business Day Parts and Labor: Enjoy swift responses with next business day parts and labor service. This feature guarantees that you receive the necessary components and support for timely repairs, significantly reducing downtime and enhancing dependability.
- Cost-Effective Solutions: Leverage the parts and labor service characteristics to minimize inventory costs while ensuring maximum dependability for your Extreme Networks hardware and operational software.
- 1 Year Service Duration: Experience peace of mind with a full year of service coverage, providing timely results and unwavering support throughout the service period.
Technical Details of the Product
- Service Type: On-site support with parts replacement
- Service Duration: 1 Year
- Response Time: Next Business Day for parts and labor
- Support Access: 24x7 telephone and web access to GTAC
- Coverage: All Covered Products as defined by Extreme Networks
How to Install
To take advantage of the Extreme Networks ExtremeWorks OnSite support, follow these simple steps:
- Purchase the ExtremeWorks OnSite Extended Service package for your Extreme Networks products.
- Register your service by visiting the Extreme Networks website and entering your product details and purchase information.
- Should you encounter any issues, contact GTAC via telephone or the web portal to report the problem and access your technical support.
- Upon diagnosis of your reported failure, a qualified field technician will be dispatched as per the service level you purchased.
Frequently Asked Questions
- What is included in the ExtremeWorks OnSite service? The service includes technical support, advanced parts replacement, and on-site labor for covered products, with access to GTAC 24/7.
- How quickly can I expect a technician to arrive? With the Next Business Day service, a technician will arrive at your location in response to a diagnosed failure within one business day.
- What should I do if I encounter a technical issue? Contact the Global Technical Assistance Center (GTAC) via phone or web to report the issue and receive assistance.
- Is there a limit to the support hours? No, you have access to support 24 hours a day, 365 days a year, ensuring you can always get help when you need it.
- Can I renew my service after one year? Yes, you can renew your ExtremeWorks OnSite service to continue enjoying the benefits of comprehensive technical support and on-site assistance.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.6 ★★★★★
Based on 11 reviews
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Product Reviews
★★★★★ 5
Great fun for dogs!
Color: Orange
Two of our dogs really love this! It caused a lot of barking and chasing and running around trying to grab it. It's really funny to use the remote to control it (and especially make it stop when things get a little too chaotic!) It feels durable even when pawed and bumped into and stepped on. The battery life seems good. I plugged it in overnight to charge so not sure how long it took to charge, but it has lasted quite a while with the dogs playing with it and still doesn't need a charge. It's easy to screw off one side of the ball to plug it in to charge. The size is a little bigger than a tennis ball I would say and has a soft texture.
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Reviewed in the United States on January 6, 2026
★★★★★ 1
It doesn't work.
Color: Blue
The two halves of the ball shell come apart again and again when the dog plays with them. When it is time to recharge the core, it will not take a charge. The dog loves it, but it's unsafe to play with.
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Reviewed in the United States on January 15, 2026
★★★★★ 2
It doesn’t do what is supposed to do
Color: Blue
Wasn’t impressed..,all the ball does is vibrate. It doesn’t really bounce
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Reviewed in the United States on March 6, 2026
★★★★★ 5
My dogs fight over it
Color: Orange, Color: Orange
Easy to use, durable, and has a great battery love. At first my dogs were curious and unsure about it, now its become one of their favorite toys. They'll stare at it while its being charged and impatiently wait for it so they can have fun again. Perfect size for most breeds.
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Reviewed in the United States on January 3, 2026
★★★★★ 5
This is a great ball for high energy dogs.
Color: Blue
I have a Belgian Malinois, so you can imagine the Maligator jaws. Just opened this today and let her play with it indoors. She LOVES IT. It wore her out and it’s a toy she can really stay focused on without needing me to throw or roll for her. It moves on its own! I supervised her play. I was hoping it was too big to get under the couch, but no. It goes right under it. I had to block off the gap so I didn’t have to keep getting it out from under for her. The outter “shell” is very durable! When she had resting moments, she chewed it pretty good - I could hear the material squeaking against her teeth. I was worried she was tearing it up, but nope! Not a mark on it. It’s easy to set up and operate. It needed charging before play. After hours of play, she was able to somehow unscrew the outter shell. This concerned me bc the smaller, inner ball mechanism came out but I saw it right away and was able to put it back together. So, make sure it’s screwed together tightly (which I thought I had done without breaking it) and check it from time to time to make sure it hasn’t loosened. This is a great ball for her incredible high energy drive. It gives her the work and fun play she needs to get tired, which I love. This toy is on the expensive end, but so far it’s worth it. Now we’ll see how long it lasts!
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Reviewed in the United States on October 7, 2025