SKU: 29197679164

HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service 1060 Storage Svc

$1054.33 $1171.48
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Description

HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service 1060 Storage SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is an essential service solution designed to keep your IT systems running smoothly and efficiently. With a robust four year extended service plan, this offering enhances your operational reliability and delivers peace of mind. Tailored for businesses seeking a proactive approach to IT maintenance, this service ensures minimal downtime and a predictable total cost of ownership.

The HPE Pointnext Tech Care Basic with Defective Media Retention is an essential service solution designed to keep your IT systems running smoothly and efficiently. With a robust four-year extended service plan, this offering enhances your operational reliability and delivers peace of mind. Tailored for businesses seeking a proactive approach to IT maintenance, this service ensures minimal downtime and a predictable total cost of ownership.

  • Comprehensive Maintenance Coverage: The HPE Pointnext Tech Care Basic service includes parts replacement to address any mishaps, ensuring your system is always optimally maintained.
  • On-Site Support: Enjoy the convenience of on-site support that minimizes downtime. This feature is crucial for businesses relying on continuous operation.
  • Next Business Day Response: With a service response time of Next Business Day, you can rest assured knowing that parts and labor are just a call away, within a 100-mile radius from your customer site.
  • Defective Media Retention: This unique feature allows you to retain defective media, providing you with the flexibility to manage data securely while adhering to compliance requirements.
  • Extended Duration: Offering a four-year service duration empowers your organization to maintain maximum productivity and ensures timely results without unexpected costs.

Technical Details of the Product

  • Service Type: Extended Service
  • Duration: 4 Years
  • Support Hours: 9 x 5
  • Service Response: Next Business Day
  • On-Site Service: Yes
  • Defective Media Retention: Included
  • Distance Coverage: Up to 100 miles from customer site

How to Install

Installing the HPE Pointnext Tech Care Basic service is a straightforward process:

  1. Purchase the service plan through an authorized HPE partner or directly from HPE.
  2. Once your order is confirmed, you will receive a service agreement and confirmation email with details.
  3. Contact HPE customer support to activate your service, providing your system details and service agreement number.
  4. Schedule an on-site visit if immediate support is needed, or simply utilize the 9 x 5 support as required.
  5. Enjoy the peace of mind that comes with proactive maintenance and quick response times!

Frequently Asked Questions

  • What is included in the HPE Pointnext Tech Care Basic service?

    The service includes parts and labor for maintenance, on-site support, Next Business Day response for service requests, and defective media retention.

  • How quickly can I expect service after requesting support?

    If you are within 100 miles of your customer site, you can expect a Next Business Day response for service.

  • Can I extend my service beyond four years?

    Yes, you can discuss extension options with your HPE partner or customer representative as your service period approaches its end.

  • Is defective media retention mandatory to use the service?

    No, it is an optional feature that adds additional flexibility for data management and compliance.

  • How do I report an issue when I need service?

    You can report issues directly by contacting HPE customer support through the contact information provided in your service agreement.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 29197679164

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4.1 ★★★★★
Based on 6 reviews
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Product Reviews
K
Verified Purchase
KAB
Los Angeles, US
★★★★★ 5
Great Read!!! Great story!!!
Format: Kindle
The series is long, but Ms. Wolfhart does a fantastic job of weaving this tale while bringing so much to the characters. Surprises and plot twists along the way to keep you intrigued. There is some graphic sex, but is no way the focal point. Grammar was excellent (a rare find with a lot of self publishers) with only a few noted errors. I rarely give 4 stars, let alone 5.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 30, 2021
E
Verified Purchase
Elisa
Boise, US
★★★★★ 3
Sadly, DNF
Format: Kindle
I read this thru KU. I LOVED the synopsis. And then I began reading... and it was a DNF at 68% after picking it up and putting it down several times because I really loved the main female character. *****SPOILERS***** Pros: The world is unique, intriguing and fun. The primary female character is bad-a** but not a b*tech or a mary sue. The primary female has depth. I really want to know what happens to her even tho it's been weeks and I don't remember her name. The villains to the point I read are pretty good -- an ever present threat of mysterious and possibly many culprits. Cons: Way, way too many points of view. I stopped counting at 7. It's the prime reason why I don't care about most of the characters or remember their names even when I like them. There's just too many points of view so almost none of the characters have enough book space for the author to properly develop them. This literally killed the book for me. Actually it killed my desire to read. For weeks. The main male is more villain than hero. He agreed to marry the main female then locks her up & eschews her for her sister, all while bad mouthing her as unfit to rule when he never spent any time with her getting to know her. He is actually unfit to rule as he is blind to the woes of his own kingdom and starts off a peace mission to secure a ceasefire through marriage by murdering an inn full of people in her country for no real reason. Plus, he constantly makes promises he does not keep. And it's gross of him to pine for the sister behind the main female's back. ***** As much as I really wanted to see what happened to the main female character, it wasn't enough for me to keep trying to slog thru this book. There was a lot of potential here that just fell short. Hence, 3 stars.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 19, 2021
M
Verified Purchase
MaryBeth K
Lowell, US
★★★★★ 5
Fae Courts with High Intrigue
Format: Kindle
This book is one that just builds and builds and then surprises you to no end. You may think you know the villains and then you are jolted in another direction. Princess Reyna is a real gem, strong of character, a fierce fighter, and loyal to her family and kingdom. Just when you think she and Lorcan, well you know, the plot is flipped. Can't wait to see where this goes in book two.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 7, 2023
K
Verified Purchase
Kindle Customer Maureen
Bozeman, US
★★★★★ 4
Slow, sorry but good
Format: Kindle
This was a slow moving book. Lots of character pov chapters, lots of superfluous descriptions and endless courtly appearances stalled this book to start. Once you get into the heart of the story, it takes off. Before you know it the book is done. My favorite character is Reyna. She is so strong. She is true to herself. She gets into a lot of trouble with her headstrong ways but it's entertaining. I have high hopes for Lorcan. He is honorable to a fault. Thane had turned out to be better than I thought but i still don't like him. Eislin is useless. Great plot twists at the end. I'm looking forward too book 2.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 6, 2020
F
Verified Purchase
Faifre6
Natrona Heights, US
★★★★★ 5
Very detailed! Beautiful world building! Strong Heroine!
Format: Kindle
Starts off a little slow and confusing with different POV’s, but starts to all come together towards the middle to make an elaborate plot line and makes it all worth it. Beautiful world building and attention to detail as well as great writing. The cliffhanger was gut wrenching! Can’t wait for the next book!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 4, 2020

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