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Description
HPE Pointnext Tech Care Essential with Defective Media Retention - Extended Service - 6 Year - Service Dl20 Gen11 SvcIntroducing the HPE Pointnext Tech Care Essential with Defective Media Retention Extended Service, a comprehensive support solution designed to empower IT teams and streamline operations. This service enhances the usability of HPE hardware and software productswhether on premises or as a serviceby minimizing downtime and maximizing efficiency. With direct access to specialists and a suite of support options, customers can focus on what truly matters:
Introducing the HPE Pointnext Tech Care Essential with Defective Media Retention - Extended Service, a comprehensive support solution designed to empower IT teams and streamline operations. This service enhances the usability of HPE hardware and software products—whether on-premises or as-a-service—by minimizing downtime and maximizing efficiency. With direct access to specialists and a suite of support options, customers can focus on what truly matters: driving business success.
- Proactive Support: HPE Tech Care Service shifts the focus from reactive problem-solving to proactive productivity, allowing IT teams to explore innovative solutions for their operational needs.
- Direct Access to Expertise: Gain immediate access to product-specific specialists who can provide tailored guidance, reducing risk and enhancing efficiency in day-to-day operations.
- Diverse Support Channels: Utilize multiple support avenues, including phone, real-time chat, automated incident logging, and moderated forums, ensuring that help is always at hand when you need it.
- Defective Media Retention: Enjoy peace of mind with the defective media retention service that allows you to keep potentially problematic media for further analysis, enhancing your operational reliability.
- Guaranteed Service Response: Count on a swift 4-hour parts and labor service response time, ensuring that your operations continue seamlessly with minimal disruption.
Technical Details of the Product
- Service Duration: 6 Years
- Response Time: 4 Hours for Parts and Labor
- Support Channels: Telephone, Real-time Chat, Automated Incident Logging, HPE Moderated Forums
- Service Features: General Technical Guidance, On-Site Service Location, Defective Media Retention
How to Install
Implementing HPE Pointnext Tech Care Essential is straightforward. Follow these steps for installation:
- Contact HPE or your authorized reseller to purchase the service plan.
- Once your service plan is activated, you will receive access to support resources and channels.
- Set up your preferred support communication method (phone, chat, etc.) for seamless interaction with specialists.
- Utilize the resources available to log incidents, request assistance, and engage with product-specific experts.
- Enjoy prolonged service and reliable support as your IT environment evolves over the 6-year duration.
Frequently Asked Questions
- What is HPE Tech Care Service? HPE Tech Care Service is a comprehensive operational support service for HPE hardware and software products, offering proactive support and direct access to specialized expertise.
- What does Defective Media Retention mean? Defective Media Retention allows you to retain defective media for further analysis, enhancing your operational reliability and peace of mind.
- How quickly can I expect service response? HPE Pointnext Tech Care Essential offers a guaranteed service response time of 4 hours for parts and labor.
- Is this service available for both on-premises and as-a-service products? Yes, HPE Tech Care Service supports both on-premises and as-a-service versions of HPE products.
- What kind of support channels are available? Customers can access support through telephone, real-time chat, automated incident logging, and HPE moderated forums for a comprehensive support experience.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 9 reviews
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Product Reviews
★★★★★ 5
Epson SureColor F170 Sublimation Printer Rocks!
Style: Printer & Inks, Style: Printer & Inks
TI’m a newbie at sublimation, and this is my first sublimation printer. I love it! I can’t wait to make more things! I like that it’s not too large, but still can print up to 8.5x14”. The quality seems to be really good, but I also don’t have any other printer to compare it to. This was my very first project! I’m very happy with it so far!
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Reviewed in the United States on May 22, 2026
★★★★★ 5
My Go-To Sublimation Paper — Flawless Results Every Time
Size: 8.5"x11", Size: 8.5"x11"
This is hands down the best sublimation paper I’ve used and the only one I continue to buy. I get a perfect transfer every single time—no fracturing, no fading, and no uneven results. The paper dries fast, which makes my workflow so much smoother, especially when I’m producing items in batches.
I use this regularly to make air fresheners and tote bags for my small business, and the color payoff is always vibrant and crisp. The transfer rate is excellent, and it works beautifully on light-colored, high-quality polyester and other sublimation-ready surfaces.
If you’re a small business owner or crafter who values consistency, quality, and ease of use, this paper is absolutely worth it. I highly recommend it and will continue to repurchase.
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Reviewed in the United States on January 24, 2026
★★★★★ 5
Best Sublimation Paper
Size: 8.5"x11"
I’ve been using A-Sub paper for my sublimation projects, and it is easily one of the best. The ink dries almost instantly once printed, so I don’t have to worry about smudging the design or getting those annoying "pizza wheel" marks from the printer rollers. The paper itself feels substantial and doesn't tear or curl easily. One of the biggest wins for me is that it never jams; it feeds through perfectly every time, saving me the frustration of wasting expensive ink and paper.
When I go to press my designs, the ink releases almost completely, leaving very little behind on the paper and putting all that color onto the project. The final results look super professional, with colors that are vibrant and sharp rather than looking faded or dull. It has worked perfectly for everything I’ve tried so far, and if you want a reliable paper that gives you consistent, high-quality results, this is definitely the one to get.
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Reviewed in the United States on February 25, 2026
★★★★★ 5
Ideal for sublimation beginners.
Size: 8.5"x11"
Asub sublimation paper has been excellent for my projects. The ink transfer is very good, the colors are vibrant and defined, and it dries quickly. It has helped me achieve clean and professional results, even as a beginner. Without a doubt, it's a reliable, high-quality paper for sublimation.
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Reviewed in the United States on February 15, 2026
★★★★★ 5
Excellent works great and I’m bang for your buck
Size: 8.5"x14"
I love this paper. It prints, nice and clear I will be buying more.
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Reviewed in the United States on April 30, 2026