SKU: 34211208151

Quantum StorageCare Bronze Support Plan - 2 Year - Service Gold Uplift 2years

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Description

Quantum StorageCare Bronze Support Plan - 2 Year - Service Gold Uplift 2yearsQuantum StorageCare Bronze is an economical, dependable support solution tailored for single site storage environments or non critical operations. This 2 year coverage blends essential phone assistance with practical on site service, delivering a balanced mix of accessibility, reliability, and value for small to mid size organizations. Whether youre safeguarding a modest data vault, a regional archive, or a non mission critical storage deployment,

Quantum StorageCare Bronze is an economical, dependable support solution tailored for single-site storage environments or non-critical operations. This 2-year coverage blends essential phone assistance with practical on-site service, delivering a balanced mix of accessibility, reliability, and value for small to mid-size organizations. Whether you’re safeguarding a modest data vault, a regional archive, or a non-mission-critical storage deployment, Bronze provides the right level of support to keep your systems running smoothly without the premium price tag.

Designed to remove complexity from maintenance, the Bronze plan emphasizes guardrails that help you resolve issues quickly and return to normal operations. You’ll enjoy free telephone support to troubleshoot problems, plus Next Business Day on-site service to address issues that require hands-on intervention. The combination of electronic and physical service sub-types means you can choose the most efficient remediation path for each incident, maximizing uptime while minimizing disruption. Parts and labor are included to streamline repairs, so you won’t face surprise costs as you work through each ticket. With 9 x 5 service availability, you have dependable support during standard business hours when you’re most likely to need it, and the 2-year duration provides long-term protection with predictable budgeting. This makes the Bronze plan an ideal option for organizations that want a cost-effective, responsive support solution for storage environments that don’t demand 24/7 coverage or the highest tier of service.

  • Cost-effective support designed for single-site storage or non-critical operations, with a 2-year coverage window.
  • Free telephone support paired with Next Business Day on-site service for timely, reliable problem resolution.
  • Electronic and Physical service sub-type options to optimize usability and efficiency based on the issue.
  • Parts and labor coverage to enable quick, productive repairs without unexpected out-of-pocket costs.
  • 9 x 5 service availability for convenient, business-hours access to qualified technicians and support staff.

Technical Details of Quantum StorageCare Bronze Support Plan – 2 Year

  • Service duration: 2 years
  • Service levels: 9x5 availability with Next Business Day on-site visits
  • Support channels: Free telephone support
  • Service sub-types: Electronic and Physical service options
  • Inclusions: Parts and labor coverage
  • Coverage focus: Storage environments (single-site) and non-critical operations

How to Install Quantum StorageCare Bronze Plan

This is a service plan rather than a hardware component, so there is no installation process for the plan itself. To activate and enroll in Quantum StorageCare Bronze:

• Contact your Quantum account manager or the support portal to initiate enrollment. Have your product identifiers (model or serial number), account details, and current support level handy to expedite the process.

• Confirm eligibility and select the Bronze plan with the preferred service window (9x5).

• Review the service agreement, including the 2-year duration, coverage scope, and response times. Upon approval, you will receive confirmation and a service reference number to use when requesting support.

• After activation, store plan documentation in your internal records and share the details with key stakeholders who will be coordinating maintenance or incident response. This ensures quick reference during phone support or on-site visits.

• For on-site requests, prepare basic site information (address, access instructions, and any required security clearances) to facilitate a smooth technician visit. For phone-based issues, have system identifiers, symptoms, recent changes, and relevant logs ready to accelerate diagnosis and resolution.

Frequently asked questions

  • What does the Quantum StorageCare Bronze Plan include? The Bronze Plan provides 2-year coverage with 9x5 service, free telephone support, Next Business Day on-site service, electronic and physical service sub-types, and parts and labor. It is designed for single-site storage environments and non-critical operations, offering an economical yet reliable support option.
  • Is there an on-site visit for every issue? Not every issue requires an on-site visit. The plan includes free telephone support and Next Business Day on-site service for problems that cannot be resolved remotely, ensuring timely hands-on remediation when necessary.
  • What are the service hours? Service is available 9x5 (typical business hours), aligned with a practical support window for daily operations and issue resolution during normal business activity.
  • Does the plan cover parts and labor? Yes. The Bronze plan includes parts and labor to enable efficient repairs and reduce unexpected costs, helping maintain predictability in maintenance budgets.
  • Who is this plan best suited for? It is ideal for small to mid-size organizations that operate storage environments on a single site and require a cost-effective, responsive support solution without the need for 24/7 or premium SLA commitments.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 34211208151

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4.1 ★★★★★
Based on 27 reviews
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S
Verified Purchase
Sebastian
Los Angeles, US
★★★★★ 5
Strong hold
Color: Multi-colored, Color: Multi-colored
Very good product. I’m definitely impressed. I have two German shepherds and this toy is definitely durable and does what it’s made to do. The suction is great. The company even gives you a clear plastic strip that you can actually put on the floor and then put the suction cup on it For better grip. I’ve had suction toys before which was absolutely horrible. This one definitely supersedes all others. The suction comes off once in a while but usually that’s because if my dogs are literally biting on the suction cup part lol. But with confidence. Great product
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 23, 2024
K
Verified Purchase
Kristina
Massapequa, US
★★★★★ 5
Absolutely recommend for active dogs or puppies
Color: Multi-colored
Absolutely recommend! I have a 10 month old puppy and he has been obsessed with this since the day I bought it a few months ago.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 17, 2026
J
Verified Purchase
Jean
Bozeman, US
★★★★★ 4
Base of you is very durable
Color: Blue
Overall this is a fun toy. My German Shepherd loves it. The ropes were chewed off within the first hour which was disappointing. Using it for treats did not work because the opening is so large. It has become only a chew toy and it is very durable. Since I bought this to enjoy the extra features, I am disappointed. I was able to buy three chew only toys for the same price. I still give it four stars because my dog likes it so much.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 15, 2023
T
Verified Purchase
Terri Bodker
Carnegie, US
★★★★★ 1
The dog will destroy the ropes and eat them be careful with this
Color: Blue
The rubber part is very durable but the strings or ropes are not. Puppy is eating the strings and having a hard time pooping them out. Just cut them off close to the knots and watch for them to eat the strings they pull off.
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Reviewed in the United States on December 12, 2022
L
Verified Purchase
lildevil35
Belleville, US
★★★★★ 3
Is not as durable as they say for large dogs
Color: Multi-colored
My dog loved the fact he got a new toy and he loved the toy itself. Carrying it around and shaking it, that is. The ropes are small and pop right back out of the ball. They are more for a small dog to tug on. The suction is strong but still not strong enough for a 100 lbs Rotti. He kept grabbing the eleasic ropes and pulling off the floor.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 20, 2023

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