SKU: 37792287752

HPE Pointnext Tech Care Essential with Defective Media Retention - Extended Service - 5 Year - Service Ws Iot Svc

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Description

HPE Pointnext Tech Care Essential with Defective Media Retention - Extended Service - 5 Year - Service Ws Iot SvcProtect your IT infrastructure with a comprehensive, long term service plan designed to keep your systems running smoothly and your data secure. HPE Pointnext Tech Care Essential with Defective Media Retention offers a 5 year extended service that delivers round the clock support, rapid on site response, and robust maintenance capabilities. Whether youre safeguarding mission critical workloads, supporting a growing data center, or ensuring business

Protect your IT infrastructure with a comprehensive, long-term service plan designed to keep your systems running smoothly and your data secure. HPE Pointnext Tech Care Essential with Defective Media Retention offers a 5-year extended service that delivers round-the-clock support, rapid on-site response, and robust maintenance capabilities. Whether you’re safeguarding mission-critical workloads, supporting a growing data center, or ensuring business continuity across remote/off-site locations, this service provides predictable coverage, enhanced reliability, and peace of mind. The inclusion of Defective Media Retention means that any failed drives stay on-site, enabling secure handling and fast disposition in alignment with your data governance policies.

  • 24/7 global support with rapid on-demand access: Around-the-clock assistance via phone, chat, and remote diagnostics ensures swift issue triage and escalation, reducing downtime and keeping critical applications online.
  • 5-year extended service for long-term reliability: A fixed, predictable maintenance plan that aligns with hardware refresh cycles and budget planning, delivering consistent service quality year after year.
  • Defective Media Retention for secure data handling: In the event of a drive failure, the defective media remains on-site with you, allowing for compliant data disposal and controlled recovery processes while service proceeds.
  • 4-hour parts and labor response for maximum uptime: Fast, on-site response ensures critical components are replaced or serviced quickly, minimizing disruption to business operations.
  • On-site maintenance and comprehensive coverage: Skilled technicians perform preventive maintenance, diagnostics, and repair work on-site, reducing downtime and boosting productivity while maintaining service records and accountability.

Technical Details of HPE Pointnext Tech Care Essential with Defective Media Retention

  • Service Type: Extended Service with Defective Media Retention
  • Duration: 5 years
  • Coverage Window: 24x7x4 Hour On-site Service
  • Response Time: 4 hours (parts and labor)
  • Support Model: On-site with remote diagnostics and escalation as needed
  • Maintenance Coverage: On-site maintenance and parts replacement as required
  • Defective Media Retention: Media with defects retained on-site for secure handling
  • Eligibility: Designed for compatible HPE devices and configurations covered under the Pointnext Tech Care Essential program
  • Value Proposition: Maximize uptime, minimize risk, simplify budgeting, and protect data governance with retained defective media

How to Install HPE Pointnext Tech Care Essential with Defective Media Retention

  • Assess eligibility and confirm coverage: Verify that your hardware and environment are eligible for the HPE Pointnext Tech Care Essential plan and that the 5-year term aligns with your procurement cycle.
  • Register and activate the service: Initiate enrollment with HPE Pointnext, provide asset details, serial numbers, and any relevant warranty information to activate on-site coverage.
  • Provide asset inventory for scheduling: Compile a list of covered devices, including locations, model numbers, and any preferred maintenance windows to help technicians plan on-site visits efficiently.
  • Schedule installation/activation: Coordinate with HPE to align the 4-hour on-site response window with your peak operation times, ensuring minimal disruption during activation.
  • Prepare for on-site visits: Ensure access to equipment rooms, secure spaces, and required power or environmental details to enable seamless service delivery when technicians arrive.
  • Utilize Defective Media Retention workflow: When a drive fails, follow established data-handling procedures and discard defective media on-site per governance policies, while the service proceeds with replacement and remediation.

Frequently Asked Questions

  • What exactly is Defective Media Retention (DMR)? Defective Media Retention is a service feature that keeps failed drive media on-site for secure handling, disposal, and compliance. It enables controlled data management while replacement hardware and remediation take place under the service agreement.
  • How does the 4-hour response time work? If a covered issue occurs, a technician is dispatched to your site to address the problem within four hours of incident confirmation, subject to location and scheduling constraints. This rapid response minimizes downtime for critical workloads.
  • What does the 5-year term cover? The 5-year term covers on-site maintenance, parts and labor, remote diagnostics, and 24x7 support for eligible devices under the Tech Care Essential umbrella, ensuring long-term reliability and predictable budgeting.
  • Is on-site service available worldwide? Yes, the program is designed to provide 24x7 support globally where eligible, with on-site visits scheduled to meet local requirements and time zones.
  • What types of issues are eligible for coverage? Typical covered issues include hardware failures, component replacements, diagnostics, and preventive maintenance performed by certified technicians as part of the extended service plan.
  • How do I enroll or renew the service? Enrollment is completed through HPE Pointnext channels or authorized partners. Renewal involves confirming asset eligibility, updating asset inventory, and renewing the 5-year term with current terms and pricing.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 37792287752

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4.3 ★★★★★
Based on 5 reviews
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Verified Purchase
pdb
Louisville, US
★★★★★ 4
Overall great product, especially on solid colours.
I bought a 33 year old boat that is mostly white gelcoat. Some of the white had yellowed in areas and there were bright spots where I removed stickers and hull numbers. The boat also has red and blue metal flake that was quite faded and gritty. The flake is large particles of metal or paint or whatever, not fine little glitter bits like they do now. I called Poli Glow Canada and the guy told me to use 600 grit wet sandpaper to smooth out the metal flake and then wash with the Poli Prep. The white came up pretty clean, but I had to use the sandpaper on some areas to take off the yellow. The Poli Glow went on really easily and quickly. When you are doing it, keep an eye on the the edges of the applicator. If the liquid starts to harden, wash the edges in warm water to get them soft again. I didn't do this and have some small bumps kind of like fuzz off a paint roller, which I guess is bits of dried liquid that came off the applicator. You will also get streaks if the edges are dry, but the next coat fixes that right away. Check after each coat to ensure it is smooth. I'm pretty sure a quick pass with the sandpaper would have removed the bumps, but by the time I was finished, I didn't want to mess with it. In the end, the white turned out looking great. The flake is definitely better than when I bought it, but it only shines at about 50% of original (compared to the flake on the transom which was in really good condition) and I was expecting better based on the before and after shots on their site. There are also some streaks in the flake from certain angles where I guess my sanding pressure wasn't consistent.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 26, 2013
T
Verified Purchase
The skinny...
Belleville, US
★★★★★ 5
I am hard to please...especially expensive products...
K...So I have this 26 ft. sailboat. I have all the professional equipment you can use to restore fiberglass shine. However, a 15 year old sailboat's topside will usually have pitting that you COULD sand down and shine.. but this is a risky step as you think the gelcoat and if you go through, now you have an eyesore of an entirely different nature... My only problem with trying this was the idea that it would fade out shortly and possibly yellow. However, a bigger concern is continued breakdown of the glass surface. An over-riding concern. Wax on a surface that is pitted is usually short lasting and does shine well..good for 3 months, maybe. I bit the bullet and bought this after looking at it's competitors. BUY THE KIT, NOT JUST THE POLIGLOW. The cleaner worked better than any other I have bought. I don't know why. It just did. The scrubbing sponge is perfect for the job. I used a smaller dishwashing scrubber in tight spaces..it seriously was inadequate. This kit was made right, I'm thinking. Following the directions to apply per the bottle. I was skeptical about using a damp mit. I have done the entire cockpit area of the boat at this point with 6 coats and used maybe a half an inch of the product. And the boat looks absolutely AMAZING. Will this yellow? Will it last a year? IDK, but other reviews suggest positive experiences on both counts. Best of all, this will HALT the ongoing beating the topsides takes. (On another note, don't use this on nonskid. It's slick..just my opinion, maybe no more slick than new nonskid. But there is a really great product if you search "nonskid fiberglass surface restorer." Expensive but works.) Best description I can give you on how this will turn out is .. you know how good a surface that is aged looks when you wet it? That..but it stays. Yes, you will need 4-6 coats. But it dries very quickly and still doesn't use much product. At this performance level, the price was worth it. And I am frugal beyond belief. I would recommend that you do professionally buff any fiberglass surface with a good medium one step cutting compound and a professional buffer before you apply this to get best results. DO NOT USE THIS ON SURFACES THAT ALREADY ARE SHINY. It says so right on the kit. I also agree your smoothest outcome will come at room temp vs applying int the sun or significant heat. It dries quickly and doesn't even out as well before drying. Still, it will look great.
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Reviewed in the United States on August 8, 2016
J
Verified Purchase
Jake D.
Bozeman, US
★★★★★ 5
YOU WILL LOVE IT!!!
This is the best product I’ve ever used on our boat! We have a 26-year-old Tige wakeboard boat that had heavy oxidation and water spots. In addition to a heavily faded gel coat. I spent a few hours working on it and it completely restored our boat! I got the recommendation from my father in law after he used it on his RV. The results speak for themselves. I highly recommend this product!
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Reviewed in the United States on March 21, 2026
J
Verified Purchase
JD S.
Natrona Heights, US
★★★★★ 5
Great Product!
Does what it says. It made my 20-year-old RV look like new!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 4, 2026
J
Verified Purchase
Jason Clinton
Port Orchard, US
★★★★★ 5
Wish I Had Used This Sooner – Stop Debating and Just Buy It!
Wish I Had Used This Sooner – Stop Debating and Just Buy It! After a lot of debate, extensive research, and way too many hours spent buffing my RV with other products that never fully delivered the results I was after, I finally tried Poli Glow—and I am extremely happy I did. My only regret is not using it sooner instead of letting other people's opinions talk me out of it. The difference in how my RV looks after applying Poli Glow is genuinely impressive. The high-gloss finish it lays down on the fiberglass is deep, clean, and long-lasting in a way that the other products I tried simply could not match. The application process with the included mitt is straightforward and far less labor-intensive than traditional buffing and polishing methods, which alone makes it worth switching to. The hydrophobic properties mean water beads and rolls off beautifully, and knowing the UV protection is working to shield the fiberglass from the relentless Las Vegas sun gives real peace of mind for long-term appearance and protection. For anyone who has been going back and forth on whether to try Poli Glow or sticking with whatever you've been using—stop debating, stop listening to everyone else's opinion, and just try it. The results speak for themselves and I won't be using anything else on my RV going forward. Highest possible recommendation.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 13, 2026

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