SKU: 39415195291

HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service 0f 24g Poe Svc

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Description

HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service 0f 24g Poe SvcElevate the reliability and availability of your IT ecosystem with HPE Foundation Care. This comprehensive support solution blends hardware and software services to keep your critical systems running smoothly, backed by Hewlett Packard Enterprises expert technical resources. Our extended service provides on site repairs when needed, remote diagnostics, software updates, and proactive problem resolution, all aimed at minimizing downtime and maximizing

Elevate the reliability and availability of your IT ecosystem with HPE Foundation Care. This comprehensive support solution blends hardware and software services to keep your critical systems running smoothly, backed by Hewlett Packard Enterprise’s expert technical resources. Our extended service provides on-site repairs when needed, remote diagnostics, software updates, and proactive problem resolution, all aimed at minimizing downtime and maximizing productivity. With a focus on defective material retention, you gain transparency and accountability throughout the service lifecycle, helping your team resolve issues faster and with greater confidence.

  • Comprehensive hardware and software coverage: HPE Foundation Care delivers a broad support framework that covers eligible HPE hardware and selected third-party software, ensuring that both components of your IT stack are supported from end to end. This integrated approach helps your IT team resolve complex issues more quickly, without juggling multiple vendors.
  • Defective Material Retention for accountability: The service includes comprehensive defective material retention, enabling thorough analysis of failed parts to drive meaningful root-cause insights and preventative actions. This feature supports continuous improvement and helps reduce the likelihood of repeat failures.
  • Rapid on-site support with 6-hour response: When remote resolution isn’t sufficient, on-site technician visits are deployed with a 6-hour service response window, designed to minimize downtime and restore operations with speed and precision.
  • Extended 3-year service duration: A long-term commitment that provides predictable budgeting and sustained reliability for your critical infrastructure. This extended coverage is designed to align with the lifecycle of your key hardware and software investments, delivering consistency across your IT environment.
  • Remote diagnosis, software updates, and collaborative call management: The service includes proactive remote diagnostics, access to software updates and patches for eligible HPE software, and collaborative call management for select non-HPE software, ensuring coordinated support across your system landscape.

Technical Details of HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service 0f 24g Poe Svc

  • Service scope: Comprehensive hardware and software support with remote diagnostics, on-site repair when required, and software update access for eligible products.
  • Defective Material Retention: Included to enable thorough analysis and faster issue resolution, helping drive long-term reliability improvements.
  • Response time: 6-hour repair service response to improve uptime and accommodate critical workloads.
  • Coverage duration: 3-year extended service period, designed for durable protection of core IT assets.
  • Software considerations: Basic Software Support and Collaborative Call Management may be available for eligible non-HPE software, with remote assistance and software updates as provided by the original software manufacturer.

How to Install HPE Foundation Care Call-To-Repair Service

Activation and enrollment are typically handled at the time of purchase or registration of your HPE hardware. To initiate service, gather your product details and identifiers, such as the serial numbers and model information for the covered devices, and work with your HPE account manager or authorized partner to place the Foundation Care service on your eligible system. Once enrolled, you’ll gain access to HPE’s Service Center resources and the benefits described in this offering. For on-site repairs, scheduling is coordinated through HPE or the designated service provider, ensuring technicians arrive with the necessary parts to resolve the issue promptly. If you use eligible non-HPE software, you may also benefit from Collaborative Call Management to streamline multi-vendor coordination and ensure faster problem resolution.

To maximize the value of your Foundation Care coverage, consider the following best practices:

  • Register your devices and software promptly to align service activation with your asset lifecycle.
  • Maintain up-to-date inventory records, including serial numbers and warranty dates, to facilitate rapid service eligibility verification.
  • Establish clear escalation paths and point-of-contact information so HPE can reach the right technical resources quickly.
  • Schedule periodic health checks where available to catch potential issues before they impact production.
  • Keep software updates current where supported to ensure compatibility with hardware repairs and to benefit from the latest patches.

Frequently Asked Questions

What is HPE Foundation Care Call-To-Repair Service?
HPE Foundation Care is a comprehensive support program for hardware and software that helps maximize system availability. It combines remote diagnostics, on-site repair when needed, software updates, and collaborative management for eligible software, with a focus on reliable, predictable service delivery.

What does the Comprehensive Defective Material Retention feature mean?
Defective Material Retention enables the return and analysis of failed parts to determine the root cause of issues. This supports faster problem resolution, accountability, and long-term improvements to prevent similar failures in the future.

How quickly can I expect on-site support?
If remote resolution is insufficient, HPE provides on-site repair with a target 6-hour response time. This rapid escalation helps minimize downtime for critical environments.

How long does the service last?
The Extended Service is offered for a 3-year duration, delivering sustained protection for your hardware and software investments and enabling easier budgeting and planning.

Are software updates included?
Yes. For eligible software products, HPE provides remote support and access to updates and patches. Updates for selected HPE-supported third-party software are included as they are released by the original software manufacturer. Basic Software Support and Collaborative Call Management may apply to qualifying non-HPE software.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 39415195291

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4.0 ★★★★★
Based on 26 reviews
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J
Verified Purchase
Josh
Phoenix, US
★★★★★ 5
Great product. Best value i could find
Model: SLH20025
I'm using talk to text, so forgive any grammatical and spelling errors. I ordered this product after doing a bit of research on sound dampening materials. I had been doing car stereo for quite some time since my teens. Itook a break for 20 years or so. I'm now 40 and back in the day there was dynamat. And that was about it. as irecently bought a new 2017 F350 crew cab. I wanted to put in a new stereo system and being that it was my dream truck. I was going to put in my dream stereo. But before I could do that, I needed to start with the sound deadening. I looked into today's leading product and found a company called resonx. Had taken their place as king of the hill in sound deadly. I researched their products and found the materials they were built from and Silas was the closest match at the best price I used Silas Max. First, then Silas 3 and 1 hybrid over that on all exterior panels. Then, on the interior panels. I used the 3 and 1 hybrid . on the floor I used Silas Max. Then, the 3 and 1 hybrid, then Silas liner over that the car is incredibly quiet . As far as sound dampening and deadening, it works very well for the money really can't beat it. Do your homework no How and where to apply it? And you really can't go wrong or about $400. I did. What would have cost me easily? Two thousand in other brands highly recommend the product prep work.Is everything do your homework?Do it right and you will be happy with this stuff
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 6, 2026
W
Verified Purchase
william scott
Chelsea, US
★★★★★ 4
Not simple, nor easy
Model: SLH20025
I wanted to add sound proof material to the bare metal areas on the floor of my Toyota Tundra. The area behind the front seats had a haphazard application of sound deadening material. There were several complications to the project which may come up in other vehicles. First is the floor covering which had plastic pillars underneath to support any weight on the cover. The sound deadening material had to be cut out so these pillars would rest on the bare metal of the floor. This required a lot of cutting with a utility knife and at times heavy scissors. The instructions say to make a template before cutting the material and I did this for the driver's side. This doubled the amount of time needed to install it. On the passenger's side I laid the rectangles of material with the backing on and pressed the floor covering onto the material. This showed where the support pillars were, which I then cut out. Second is peeling the backing off the material. This can be very difficult as the adhesive sticks to it. The backing came off in multiple pieces and sometimes took 5 minutes for one piece. They say to wear gloves when handling the material but this is impossible when trying to get the backing off. Third is pressing the material onto the metal. The instructions say to use a roller, but this was impossible for the irregular surface I was working on. The hand is the best tool to press the material on. The material seems to be of high quality and I expect it will reduce the road noise in the cab.
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Reviewed in the United States on May 18, 2025
D
Verified Purchase
Dan K.
Battle Creek, US
★★★★★ 5
Bringing a 1976 MG Midget to the modern world!
Material Type: 157mil Closed Cell Foam, Style: 157 mil 36 SqFt
I've been restoring a 1976 MG Midget barn find. I bought some Sinless liner to help make the car rattle less and feel more solid. This product is easy to cut, easy to install, and extremely sticky. I used it to line the trunk, the interior, and even some under the hood of the old MG. The adhesive stands up to the brutal temperature of the engine bay, and when (by accident) some fuel spilled onto the foam, it didn't fall apart or turn to mush. Thanks to Siless, the MG now feels like a modern car. The floor pans feel much more solid, the doors make a heftier thud when you close them, and the trunk no longer sounds like a percussion instrument when you touch it. If you know what you're doing, this product will transform the feel of a car. I found that 36 sq ft was enough for my MG Midget, but for a bigger car I would want more. The pattern on the back helped me to cut perfectly measured squares and rectangles. The foam itself doesn't have a strong odor, it works super well, and has held up to several months of changing temperatures (in the Midwest US.)
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 11, 2025
M
Verified Purchase
Mike S.
Lexington, US
★★★★★ 5
Excellent Car Sound Deadening and Heat Insulation Solution
Material Type: 157mil Closed Cell Foam, Style: 157 mil 36 SqFt
If you're looking for a high-quality car sound deadening and heat insulation material, then the Siless Liner 157 (4 mm) mil 36 sqft is definitely worth considering. This product is designed to offer superior noise reduction and heat insulation for your car, making your driving experience more comfortable and enjoyable. The closed-cell foam material used in this product is of premium quality, and it effectively blocks out external noise and vibrations. This means you can enjoy a quieter and more peaceful ride, even on noisy roads. In addition, the Siless Liner 157 also provides excellent heat insulation, which can help keep your car cooler in hot weather. One of the best things about this product is that it's very easy to install. You don't need any special tools or equipment, and the material can be easily cut to fit any shape or size. It's also very lightweight and flexible, which makes it easy to work with. Overall, the Siless Liner 157 (4 mm) mil 36 sqft Car Sound Deadening Closed Cell Foam & Heat Insulation mat is an excellent choice for anyone looking to improve the comfort and performance of their car. It's a high-quality product that delivers on its promises, and it's definitely worth the investment.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 12, 2023
M
Verified Purchase
Marie Phillips
Belleville, US
★★★★★ 4
Heavy-Duty That Works!
Material Type: 157mil Closed Cell Foam, Style: 157 mil 36 SqFt
This extreme sound deadening mat performs well for reducing road noise and vibration. It feels dense and adheres securely when properly applied. Once installed, it noticeably improves interior quietness. Overall, it’s a strong choice for more serious sound insulation projects.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 12, 2026

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