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Description
HPE Foundation Care Call-To-Repair - Extended Service - 1 Year - Service Cl4/6 Poe 2sfpExperience unparalleled support and maintenance efficiency with the HPE Foundation Care Call To Repair Extended Service 1 Year Service. This comprehensive service offering is designed to provide you with reliable on site solutions, ensuring that your systems run smoothly and efficiently. 24 x 7 x 6 Hour Support: Enjoy round the clock support with a guaranteed response time of 6 hours for repairs. This service is available every day of the week,
Experience unparalleled support and maintenance efficiency with the HPE Foundation Care Call-To-Repair - Extended Service - 1 Year - Service. This comprehensive service offering is designed to provide you with reliable on-site solutions, ensuring that your systems run smoothly and efficiently.
- 24 x 7 x 6 Hour Support: Enjoy round-the-clock support with a guaranteed response time of 6 hours for repairs. This service is available every day of the week, ensuring you can count on assistance whenever you need it.
- On-Site Maintenance: Get valuable support delivered right to your doorstep. Our on-site maintenance service minimizes downtime and eliminates the need for you to travel, allowing you to focus on your business operations.
- Comprehensive Parts and Labor Service: Benefit from both parts replacement and labor service, which helps minimize your inventory costs while maximizing dependability. Our team ensures that all necessary components are available to keep your systems functioning optimally.
- Efficient Response Times: Enjoy a fast response time for repairs, with a maximum distance from the customer site of 50 miles. This means that help is always close by, ensuring minimal disruption to your operations.
- 1-Year Service Duration: With a full year of support, you can rest assured that your critical systems are backed by a reliable service that guarantees accurate results and dependable performance throughout the contract period.
Technical Details of Product
- Service Type: Extended Service
- Service Duration: 1 Year
- Support: 24 x 7 x 6 Hour On-Site Maintenance
- Repair Distance: 50 miles from customer site
- Includes: Parts Replacement and Labor Service
How to Install
To take advantage of the HPE Foundation Care Call-To-Repair service, simply follow these steps:
- Contact your HPE support representative to activate your service.
- Provide necessary information regarding your hardware and current setup.
- Schedule an initial assessment to determine your specific needs.
- Once activated, enjoy immediate access to 24 x 7 support and on-site assistance within the specified distance.
Frequently Asked Questions
-
What is included in the HPE Foundation Care Call-To-Repair service?
The service includes 24 x 7 support, on-site maintenance, parts replacement, and labor services for a duration of one year. -
How quickly can I expect a technician to arrive?
We guarantee a technician will respond to your request within 6 hours, ensuring minimal downtime. -
Is there a limit to the distance for on-site support?
Yes, on-site support is available within a 50-mile radius from your location. -
What should I do if my equipment requires repair?
Contact our support team immediately through the provided contact methods. We will assist in diagnosing the issue and dispatch a technician if necessary. -
Can I renew the service after the year is up?
Absolutely! You can renew your service at the end of the term for continued support and maintenance.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.0 ★★★★★
Based on 7 reviews
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Product Reviews
★★★★★ 4
Good Prints for Sublimation
Model: 500N STD, Model: 500N STD
After years of using converted printers for sublimation, I finally decided to go with the Sawgrass printer, which is specifically designed for sublimation. The printer turned out to be very nice! I’m particularly happy about the Sawgrass customer service they provide.
Follow-up. I ordered the SG500 printer bundle from Amazon, but unfortunately, the prints had visible grid lines. I promptly reached out to Sawgrass customer service, and after a few emails, they figured out that the printer I received was faulty. It was all resolved within a few hours, which was way faster than I had expected. They immediately sent me a replacement machine and the prints are absolutely beautiful for my sublimation projects. Sawgrass customer service is truly amazing!
Over the past three months, I have been using the Sawgrass printer and have identified a shortcoming that I would like to share in my review. While the prints produced by the Sawgrass printer are satisfactory, they fall short of the quality achieved with a printer I previously used for several years. This printer required a conversion to sublimation printing.
I have sent a note to Sawgrass inquiring about potential solutions to this issue a couple of months ago, but I have not yet received a response. This suggests that the company may not have a viable remedy.
You be the judge. I followed Sawgrass recommendations and used the Sawgrass Print Utility, but no matter what changes I make, the converted printer seems to produce prints much more to my liking. Both of the book markers shown were sublimated at the same time.
In the future, when I have an order to complete, I will be opting to use the more affordable printer that I converted.
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Reviewed in the United States on September 30, 2025
★★★★★ 5
Sawgrass quality is excellent
Model: 500N STD, Model: 500N STD
I've been on the fence with Sawgrass, simply because cost can be an issue, but this past week I decided to put the new Sawgrass to the test against another of my printers which I converted for dye sublimation. I also own the Versiflex. I was on the fence with it initially as well, but I've been using it ALOT and I now have it down to an art. I've made shirts for friends and they were literally blown away at the quality of the print, so. . . yes, it is expensive and yes, you get what you pay for. So. . . I recently received the sublijet ink with my new Sawgrass since you cannot mix inks in a Sawgrass, not even to switch the type of ink for risk of damaging the machine. I'm seriously impressed. I made lanyards, T-shirts, bags and the quality is outstanding. I don't know if I'm going to retire my Epson, but the software to print using the Sawgrass print manager is pretty slick. Lots of options to fine tune your print quality. If you have the cash, buy it. If you don't save up. It's worth it. . . and this is coming from a skeptic.
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Reviewed in the United States on July 22, 2025
★★★★★ 5
Sawgrass is Always Innovating & Improving!
Model: 500N STD
I do own a versiflex and already have an expectation of quality and it did not let down. I’ve been running it for a few weeks and I’m honestly proud of what I’ve made. Mugs come out with deep blacks and smooth gradients, coasters are sharp edge to edge, and my poly tees keep their color after the first wash. Setup was fairly simple - drivers, print Manager, paper in, Wi-Fi paired first try. I barely tweak settings; reds, skin tones, and fine text land right without a lot of tinkering. No banding, no weird shifts, and the first print of the day is clean as it has an auto maintenance. For consistent, sellable results, it’s been worth it so far and I highly recommend it.
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Reviewed in the United States on September 11, 2025
★★★★★ 5
Great investment
Color: 4-Color
Bought a new printer and I absolutely love these inks! After a year, I STILL have ink which is amazing!
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Reviewed in the United States on January 31, 2026
★★★★★ 5
Love Brothers Sublimation Ink.
Color: 4-Color, Color: 4-Color
We use it exclusively in my shop in my Brother Sublimation printer. As you can see from the picture. The print quality can’t be beat, colors quality is outstanding details pop. It’s easy to install in the printer. A great value for the money and paired with the Brother printer the pair’s performance is excellent!
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Reviewed in the United States on December 1, 2024