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Description
HPE Foundation Care - Extended Service - 1 Year - Service Nbd Edu/r8360 12/16/24p SvcEnhance the reliability and availability of your IT infrastructure with the HPE Foundation Care Extended Service 1 Year. This comprehensive service package is designed to provide robust support for both hardware and software, ensuring your systems operate smoothly while minimizing downtime. With the expertise of Hewlett Packard Enterprise (HPE) technical resources, you can focus on your core business while we handle your IT challenges. Comprehensive
Enhance the reliability and availability of your IT infrastructure with the HPE Foundation Care - Extended Service - 1 Year. This comprehensive service package is designed to provide robust support for both hardware and software, ensuring your systems operate smoothly while minimizing downtime. With the expertise of Hewlett Packard Enterprise (HPE) technical resources, you can focus on your core business while we handle your IT challenges.
- Comprehensive Hardware and Software Support: HPE Foundation Care offers extensive support for HPE hardware and selected third-party products, addressing both hardware and software issues efficiently.
- Remote Diagnosis and On-Site Repairs: Enjoy remote diagnosis and troubleshooting from HPE experts, with on-site hardware repair services available for critical issues that require immediate attention.
- Access to Software Updates and Patches: Stay current with the latest software updates, patches, and enhancements for both HPE-supported and eligible third-party software products, ensuring optimal performance.
- Next Business Day Service Response: Experience peace of mind with a Next Business Day response for parts and labor, minimizing disruption and keeping your operations running smoothly.
- One Year of Dependable Service: With a full year of service coverage, you can trust that your IT infrastructure will receive the ongoing support it needs to perform at its best.
Technical Details of the Product
- Service Type: Extended Service
- Duration: 1 Year
- Support: Hardware and Software
- Response Time: Next Business Day for Parts and Labor
- Includes: Remote technical support, software updates, on-site repairs for eligible hardware
How to Install
Installing HPE Foundation Care is a straightforward process. After purchasing the service, follow these steps:
- Contact HPE to activate your service plan.
- Coordinate with your IT team to assess the current hardware and software products eligible for support.
- Ensure that your systems are configured to allow remote access for technical support.
- Document any existing issues to provide HPE with necessary context during the initial support call.
Frequently Asked Questions
-
What products are covered under HPE Foundation Care?
HPE Foundation Care covers a range of HPE hardware and selected third-party software. For specific eligibility details, please contact HPE directly. -
How do I request on-site support?
To request on-site support, simply contact HPE's support line, and they will guide you through the process. -
What is the typical response time for issues?
HPE Foundation Care offers a Next Business Day response for parts and labor, ensuring timely support for urgent issues. -
Are software updates included in the service?
Yes, the service includes access to software updates and patches for both HPE-supported and eligible third-party products. -
How does remote diagnosis work?
Remote diagnosis allows HPE support to troubleshoot issues over the phone or via remote access, resolving many problems without the need for on-site visits.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 15 reviews
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Product Reviews
★★★★★ 5
Really Good Cooling Pillows for Sleeping
Color: Blue-ice Plus, Size: Queen(Pack of 2), Color: Blue-ice Plus, Size: Queen(Pack of 2)
These cooling pillows are very soft and provide excellent support for your head and neck. They are adjustable by taking our the stuffing if you need them to be more flat or less firm. The look great and comes in a pack of two which is a great value. During use, I did notice they have great shape retention and it does not take them long to return to their fluffy full shape. I am a hot sleeper and these do keep your head cool - just be aware using a pillow cover does reduce the cool ability but this allows you to adjust for weather like during winters to add a pillow case for extra warmth. Very happy with this purchase and got a second set to replace my old pillows.
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Reviewed in the United States on April 28, 2026
★★★★★ 5
Comfortable and stays cool
Color: White-cooling Basic, Size: Queen(Pack of 1)
Great pillow. When i opened it, i noticed a strange smell, i assumed its the smell of whatever they use to make the pillow stay cool. You have to fluff it for a good amount of time to make sure the cooling agent spreads well in the foam. Is what i assumed atleast. Its a perfect amount of softness for me. Pair it with some bamboo pillow cases and you got a good night of sleep
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Reviewed in the United States on May 9, 2026
★★★★★ 5
BEST, MOST COMFORTABLE PILLOWS EVER!
Color: White-cooling Basic, Size: Queen(Pack of 2)
I've used others.BEST PILLOWS EVER! Firm, cooling and supportive. LOVE THESE!
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Reviewed in the United States on May 28, 2026
★★★★★ 4
Comfortable and Supportive, but Adjust the Filling
Color: White-cooling Basic, Size: Queen(Pack of 2), Color: White-cooling Basic, Size: Queen(Pack of 2)
I’m very happy with this pillow. The size is big and it feels soft while still providing good support, perfect for midnight scrolling on TikTok.
One thing to keep in mind is that it can feel a little too tall if you use all of the filling that comes with it. The good news is that you can easily adjust the amount of filling to find the height that works best for your sleeping position. Once I customized it, it was much more comfortable.
Overall, great quality, comfortable, and worth the purchase.
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Reviewed in the United States on June 3, 2026
★★★★★ 5
BEST PILLOWS EVER!!!
Color: White-cooling Basic, Size: Queen(Pack of 2)
I am very picky with my pillows because I have a bad neck and I can never seem to find a good pillow. But I tried this pillow because it had everything I was looking for and the price was great! You get two of them and they are absolutely awesome.! normally I would need to lay on two pillows to try and get comfortable but with these pillows I just lay on one and I wake up with no neck pain. They really have a nice cooling effect. They actually puff up immediately after opening them. All you have to do is just shake them up and the pillow just puffs straight up.. It comes with extra cushioning if you want it to make it firmer and if you don’t want it as firm as it is, you can actually take some out. It really is such a beautiful pillow. It’s perfect in every way to me being such a picky pillow person.
You just lay your head down on it and it forms around your neck and your head and when you get up, it goes right back to its normal form. It doesn’t get flat and I love it. I completely recommend this to anyone who is a person who has a hard time finding a really good pillow.
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Reviewed in the United States on April 12, 2026
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