SKU: 44159606796

HPE Pointnext Tech Care Critical - Extended Service - 5 Year - Service 10 Plus Hw Svc

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Description

HPE Pointnext Tech Care Critical - Extended Service - 5 Year - Service 10 Plus Hw SvcWhen missioncritical systems demand unwavering support, the HPE Pointnext Tech Care Critical Extended Service delivers enterprisegrade coverage designed to keep your operations running smoothly. This comprehensive 5year plan combines aroundtheclock expert assistance with reliable onsite maintenance, rapid parts replacement, and a predictable service cadence that helps you reduce downtime, lower your total cost of ownership, and plan budgets with

When mission‑critical systems demand unwavering support, the HPE Pointnext Tech Care Critical Extended Service delivers enterprise‑grade coverage designed to keep your operations running smoothly. This comprehensive 5‑year plan combines around‑the‑clock expert assistance with reliable on‑site maintenance, rapid parts replacement, and a predictable service cadence that helps you reduce downtime, lower your total cost of ownership, and plan budgets with confidence. Designed for businesses that can least afford disruptions, this service is built to resolve issues quickly and restore peak performance through a combination of proactive care and rapid on‑site remediation.

  • 24x7 support with a guaranteed 6‑hour on-site repair response. This extended service provides continuous access to skilled technicians whenever a fault occurs, helping you minimize downtime in crisis moments and maintain service levels for critical applications and workloads.
  • Five‑year service window. A long‑term commitment to reliability, operational excellence, and budget predictability, ensuring your critical infrastructure stays supported across the lifecycle without renewal surprises.
  • On‑site maintenance and rapid remediation. Technicians visit your location to diagnose, service, and repair equipment, reducing escalation time and keeping you productive with hands‑on care where it matters most.
  • Parts and labor included. The plan covers replacement parts and labor costs, helping you minimize spare‑parts inventory and avoid sudden out‑of‑pocket expenditures when components fail or reach end of life.
  • Clear scope focused on uptime. The service emphasizes preventive maintenance, proactive checks, and swift fault resolution to maximize system availability and performance in demanding environments.

Technical Details of HPE Pointnext Tech Care Critical - Extended Service

  • Service Duration: 5 Years
  • Coverage: 24x7x6 Hour on-site support for eligible situations
  • Service Location: On-site at customer site, performed by qualified technicians
  • Repair Window: 6 Hour repair response time for distances within 80 km of the customer site
  • Inclusions: Parts replacement, maintenance, and labor to resolve issues
  • Distance Constraint: On-site service available within 80 km of the customer site; distances beyond may require alternate arrangements

How to Install HPE Pointnext Tech Care Critical - Extended Service

Activating this service is straightforward and designed to integrate with your existing HPE relationship. Follow these practical steps to ensure a smooth onboarding and rapid access to on-site support when you need it most.

  • Step 1: Confirm eligibility and identify the correct service scope for your hardware and environment. Gather any reference numbers, including the relevant SKU or product identifiers used by your HPE channel partner.
  • Step 2: Contact your HPE Pointnext representative or authorized reseller to initiate enrollment. Request activation of the 5‑year Tech Care Critical extended service and confirm coverage for your site location.
  • Step 3: Provide key details about your facility, including the exact on-site address, preferred contact points, and any access or safety requirements that technicians will need to observe during visits.
  • Step 4: Schedule onboarding and a preliminary on-site assessment if required. Align technician arrival windows with business hours and critical operating periods to minimize disruption.
  • Step 5: After activation, maintain documentation of service agreements and keep a simple contact plan for escalation. You’ll receive confirmations, service level expectations, and a clear point of contact for scheduling repairs or preventive maintenance.

Frequently asked questions

  • What does HPE Pointnext Tech Care Critical – Extended Service include? It provides 24x7 access to expert support, a five‑year service window, on-site maintenance, parts and labor coverage, and a guaranteed 6‑hour on-site repair response for eligible distances (up to 80 km from your site).
  • What is the guaranteed response time? For distances within 80 km of the customer site, the service offers a 6‑hour repair response time to address faults and restore operations promptly.
  • Is on-site service available for all locations? On-site service is provided at the customer location, with distance limitations noted. If your site is beyond the 80 km range, your provider will outline the most suitable support arrangement.
  • Are parts and labor included? Yes. The plan covers replacement parts and labor, reducing unplanned expenses and helping you manage maintenance costs more predictably.
  • How long does the service last and how do I renew it? The term is a guaranteed five years from enrollment. For continued protection beyond that period, work with your HPE partner to discuss renewal options and any updated service terms.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 44159606796

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4.6 ★★★★★
Based on 26 reviews
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Michael Wesley
Cuba, US
★★★★★ 5
Perfect for cool weather ...
Size: 12.5-13.5 Women/10.5-11.5 Men, Color: Light Grey Ragg Wool
I see a lot of complaints about fit and outdoor use of these ... I mean, these are slipper socks for indoor use! These are not shoes! If you want to walk outside in the snow, put on shoes or boots and then go outside ... I have two pair of these and they are great! I really like the real leather soles and foam insole, instead of the cheap plastic soles that are sold on most house shoes ... They were a little tight on my ankles when new, but they relaxed a bit and fit perfectly now. These are perfect for letting the TV watch you, sauntering, meandering, posing, consuming hot beverages, midnight strolls through the house, napping and all sorts of other indoor inactivity ... It has been a few years, and I must say, my Acorn's are still working strong. It is about 60 degrees inside, and I'm working in the garage on a cold concrete slab. The red stripes look especially special with my Adidas sweat pants.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 29, 2018
A
Verified Purchase
anddoggies2
Phoenix, US
★★★★★ 4
Cozy but...
Size: Medium, Color: Light Grey Cotton Twist, Size: Medium, Color: Light Grey Cotton Twist
These slipper socks are nice but could be nicer. The sock portion does Not have a heel; they are tube socks with a footpad sewn on. This means there is a little tightness getting your foot past the turn and then you end up with a roll of sock over your upper foot. Once that is all made comfortable, you are good to go. I wear mine indoors and out for short trips to the patio and backyard. The sole material looks to be durable enough to last more than one season with this type of use. The footbed itself has just the right amount of padding: not so much that the foot can slid to the side and not so thin you can feel the joints in a tile floor ;-)
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 12, 2025
R
Verified Purchase
Rose in the Desert
Fort Morgan, US
★★★★★ 3
Size down. Thin soles are cold.
Size: Small, Color: Light Grey Ragg Wool
The ragg wool is warm and they seem well made. The foot sizing is very long. I'm a 7.5 to 8 always. The choice was 6-7 or 8-9. The 8-9 is more than 2 inches too long. I'm afraid they will cause a fall. Also know that the cushioning is not as pictured. It is only half the depth of the leather sides. When you stand on anything but carpets, you feel the cold floor. This is all due to the gravity on earth.
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Reviewed in the United States on December 19, 2025
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Verified Purchase
Adventure Dave
Whiting, US
★★★★★ 5
Best slippers, beware Sizes may be off.
Size: Medium, Color: Charcoal Ragg Wool
I LOVE these sock moccasins shoes or whatever they are. I purchased 2 pair in different colors and the upper sock material was a significantly different material in its weave density and stretchyness. (blue more thin and stretchy than grey). I wear blue ones indoors, and the grey ones stay in the car for long car trips. Sizing: both pair I bought say 7-9mens 9-10women -- In how they actually fit they are 9-10 mens. The soles are leather with a thin bit of soft foam, in winter I can walk around in snow in them and the cold doesnt get through. Not that you should walk in snow with them since the leather is like a suede so it gets gross. You can put them through the washing machine and it makes them look good as new.
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Reviewed in the United States on January 1, 2021
A
Verified Purchase
Anne Colestock
Port Orchard, US
★★★★★ 1
Is this a joke slipper?
Size: Large, Color: Charcoal Ragg Wool
Bought size large (men’s 9-10) this past year for my husband for Christmas. These are not made to fit a human being unless it is a severely skinny person with very very long feet. The feet are too big for him but the ankles are so narrow he can’t put them on, and my husband is actually very lean, he teaches martial arts for a living 6 days a week. I don’t believe I’ve ever seen a person in my entire life who simultaneously has long enough feet combined with skinny enough legs to fit these slippers. For a laugh we got our skinniest female friend to try them on and she could just barely squeeze her legs into them. I think she described it as “squeezing her skin off of her legs” or something like that, and then of course the feet were comically huge for her because she is so petite. We never got around to returning them and I just found them last night and remembered the whole incident. I tried to fit my forearm inside them but could not fit much past the wrist because they were too tight and I had a good laugh. I think I might cut them up and use the pieces to patch his old slippers that actually fit. To be fair we actually got a lot of laughs out of the product so it wasn’t a total waste. Buy them as a joke or save your money.
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Reviewed in the United States on June 10, 2018

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