SKU: 451083595

Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service - 1 Year - Service Nbd Ahr H35091

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Description

Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service - 1 Year - Service Nbd Ahr H35091Experience enterprise grade resilience with Extreme Networks ExtremeWorks Advanced Hardware Replacementan extended service plan designed to keep your network hardware performing at peak levels. This comprehensive offering combines expert technical support, timely updates and upgrades, and advanced parts replacement for Covered Products, ensuring minimal downtime, faster mean time to repair (MTTR), and predictable budgeting for critical network

Experience enterprise-grade resilience with Extreme Networks ExtremeWorks Advanced Hardware Replacement—an extended service plan designed to keep your network hardware performing at peak levels. This comprehensive offering combines expert technical support, timely updates and upgrades, and advanced parts replacement for Covered Products, ensuring minimal downtime, faster mean time to repair (MTTR), and predictable budgeting for critical network infrastructure. Whether you manage a data center, campus network, or remote sites, this 1-year service delivers the reliability and responsiveness your business demands, so IT teams can focus on delivering value rather than chasing hardware failures. The program is structured to align with the scale and complexity of modern networks, providing the right mix of support, parts availability, and proactive assistance to maximize uptime and performance across your environment.

  • Rapid, proactive hardware replacement and expert support — After a failure is diagnosed, Extreme Networks’ Advanced Hardware Replacement ensures timely part dispatch and replacement, designed to minimize downtime and keep mission-critical services online. The program emphasizes rapid diagnosis, streamlined RMA processes, and access to specialized engineering support to resolve issues quickly and accurately.
  • Extended 1-year service window — This offering extends beyond standard support with a full 12 months of coverage, providing continuity in service levels, parts availability, and upgrade paths. The extended term helps organizations budget more effectively while maintaining a consistent service experience across the life of the hardware portfolio.
  • Update and upgrade support — In addition to replacement parts, the service includes assistance with updates and upgrades to compatible firmware, software components, and hardware compatibility checks. This ensures your equipment remains aligned with evolving network requirements, security improvements, and feature enhancements that can improve performance and reliability.
  • Advanced parts replacement for Covered Products — The program emphasizes access to high-quality, field-ready components, enabling quick replacement of hardware elements that affect performance or reliability. This focus on advanced parts helps reduce downtime and maintain service levels across diverse deployments—data centers, campuses, and edge locations alike.
  • Designed for enterprise reliability and predictable outcomes — With a clear service scope, response expectations, and consistent parts availability, ExtremeWorks Advanced Hardware Replacement helps IT teams plan maintenance windows more effectively and deliver steady, predictable network uptime to users and applications.

Technical Details of Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service - 1 Year - Service Nbd Ahr H35091

Technical details (UPC/SKU) are not provided in this description. Please refer to your order documentation or contact your account representative to obtain the exact SKU, UPC, or product specifications associated with H35091. The service level is typically described as Next Business Day (NBD) hardware replacement with Advanced Hardware Replacement (AHR) support for a 1-year term, designed to minimize downtime and simplify maintenance for complex networks.

  • Service level — Next Business Day (NBD) hardware replacement with advanced parts support and technical assistance.
  • Coverage duration — 1 year from service activation, with renewal options available through your procurement channel.
  • Included support — Technical support for Covered Products, plus update and upgrade assistance as applicable to compatible firmware/software and hardware components.
  • Part replacement approach — Advanced parts replacement for identified failed components, designed to reduce MTTR and maintain business continuity across network environments.
  • Eligibility and scope — Applies to Covered Products defined in the service terms; actual coverage and included components depend on purchase configuration and account eligibility.

how to install Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service - 1 Year - Service Nbd Ahr H35091

Because this is a service offering rather than a piece of deployable hardware, installation focuses on activation, enrollment, and handoffs to support personnel. To get started, follow these steps:

  1. Confirm service eligibility and activation — Ensure your account has the ExtremeWorks Advanced Hardware Replacement service for the 1-year term and that the order has been activated in the Extreme Networks services portal. Activation typically involves validating the device(s) covered under the agreement and associating them with the service contract.
  2. Provide device identifiers — Gather the serial numbers, model names, and part numbers of the Covered Products to be included under this service. Accurate device data helps ensure the right components and support coverage are applied during the replacement process.
  3. Access to support channels — Maintain access to Extreme Networks technical support through the designated channels (portal, phone, or email) as outlined in your service terms. Have your service contract number ready when contacting support to streamline case handling.
  4. Diagnosis and escalation — When a failure occurs, follow the standard diagnostics procedure with Extreme Networks support. The team will verify the issue, determine eligibility for NBD replacement, and issue an RMA or replacement order as appropriate.
  5. Part replacement and verification — A replacement component is dispatched for shipment (often next-business-day). Upon receipt, installation should be performed by your network engineering team or qualified technician, followed by verification testing to confirm proper operation and integration with existing systems.

Frequently asked questions

  • Q: What does ExtremeWorks Advanced Hardware Replacement cover? A: It covers advanced parts replacement and technical support for Covered Products under a 1-year term, with options for firmware/software updates and upgrades where applicable. The service emphasizes rapid response and minimal downtime to keep critical network services available.
  • Q: What does Next Business Day (NBD) mean in practice? A: NBD indicates that, after a failure is diagnosed and an RMA is approved, a replacement part is shipped for delivery on the next business day. Availability depends on stock, location, and service terms, but the intent is to minimize downtime and shorten repair windows.
  • Q: How do updates and upgrades work under this service? A: The service includes assistance with compatible firmware and software updates and hardware upgrade considerations. The goal is to ensure your system remains aligned with current security and performance improvements while maintaining compatibility with your network architecture.
  • Q: How long does activation of the service take? A: Activation typically occurs when the service contract is processed and the Covered Products are registered in the Extreme Networks support system. Once activated, you gain access to support channels, replacement parts, and upgrade assistance for the 1-year term.
  • Q: Is the service suitable for multi-site or global networks? A: Yes. ExtremeWorks Advanced Hardware Replacement is designed for enterprise environments, including multi-site and geographically distributed networks. Coverage terms, response times, and part availability may vary by region and contract, so consult your account representative for specifics.
  • Q: Can this service be renewed after the initial 1-year term? A: Renewal options are typically available through your procurement channel or Extreme Networks account manager, allowing continued coverage with consistent service levels and support continuity for your hardware investments.
  • Q: What information will I need to prepare for a replacement request? A: Have the device model, serial number, part number, and location ready. Details about the failure, recent firmware versions, and any relevant diagnostic findings will help expedite the diagnosis and ensure the appropriate replacement part is dispatched.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 451083595

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4.9 ★★★★★
Based on 22 reviews
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Tyler and Kaela
Omaha, US
★★★★★ 5
Repurchased in King Size – Still Love These Cooling Pillows
Size: King (2 Count), Color: Original White (Cooling), Size: King (2 Count), Color: Original White (Cooling)
After using the queen-size version of these pillows for over a year, we purchased the king-size set when we upgraded to a king mattress. Both my husband and I really like them. The cooling feature works well, and we like that each side feels different—when I run cold, I use the softer bamboo side, while my husband prefers the cooler side since he tends to sleep hot. They fit well in our king-size pillowcases and feel supportive in all sleeping positions, whether I’m on my stomach, side, or back. I also appreciate that you can remove some of the filling to adjust the firmness. The covers are washable, which makes them easy to maintain. Overall, we’re very happy with this repurchase and the long-lasting comfort.
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Reviewed in the United States on April 15, 2026
M
Verified Purchase
Mystery Fan
Draper, US
★★★★★ 3
Not great at cooling
Size: Queen (2 Count), Color: Original White (Cooling)
Each pillow cover has 2 sides, one marked for cooling, and the other a different fabric. The cooling side is about the same effectiveness as having a silk or satin pillow cover. It's only cool when you first touch it. The cooling side doesn't seem to absorb or wick moisture, so if you are sweaty - it keeps the moisture in place. You'll definitely want a regular pillow case over the pillow cover. In fact, if you suffer from night sweats, the non-cooling side is actually more comfortable. The pillow fill is ample, and simple to squish around for more support for your neck, etc. Think bean bag. But it will retain your impression after use. I find I need to do as I did when I had down pillows - give it a few good shakes in the morning when I make the bed to get it evened out for the coming night. In all, it is a well-made and comfortable pillow to sleep on, but it does not excel in cooling.
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Reviewed in the United States on May 29, 2026
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Verified Purchase
Carol C
Lexington, US
★★★★★ 5
excellent pillows i bought two sets!!
Size: Firm Queen (2 Count), Color: Original White (Cooling)
I ordered these for my son who has neck issues and has gone through so many pillows trying to find one that he liked. They’re heavy, so i was worried that they might be “too” heavy to be able to sleep on comfortably, so I ordered a second set, one firmer than the other (just in case) and gave him a set for Xmas and he loved the first set so much without even trying the less firm ones.He also needs the cooling factor and these offered that, too. They are filled with pieces of memory foam (tons of it) and each pillow can be modified by removing some of the foam. The covers are beautiful, high quality fabric with a zipper so ts easy to remove or replace the foam pieces. The size is perfect and they keep their shape. I kept the second set i ordered rather than returning them and i love the pillows. I actually modified two by removing some of the foam pieces. I kept the foam pieces in a zippered pillow protector and i can always adjust mine when or if i need to. 1000% love these.
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Reviewed in the United States on March 22, 2026
A
Verified Purchase
Asha
Whiting, US
★★★★★ 5
The Perfect Firm Pillow l
Size: Queen (1 Count), Color: Original White (Cooling)
It is everything it claims to be, cool, comfortable and strong. I got this for my husband first, he loves it and then got one for my son, he uses it to support his knees and has been sleeping much better since then. They both needed a firm pillow that is not super soft, firm but not achy. Finally found the perfect one.
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Reviewed in the United States on May 6, 2026
M
Verified Purchase
Monica
Battle Creek, US
★★★★★ 5
Super comfortable!!!!
Size: Queen - Pack of 2, Style: Medium, Configuration: Pillow
They are super soft and large; they come vacuum-sealed and expand very quickly. They aren't heavy, and they are incredible for sleeping and watching TV in bed.
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Reviewed in the United States on June 4, 2026

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