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Description
Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service Monitorpls Nbd Ahr 16179tThe Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a tailored service designed to ensure your business network remains interconnected and fully operational. With a commitment to proactive monitoring and robust support, this extended service plan is ideal for businesses of all sizes looking to maintain peak network performance and minimize downtime. Experience peace of mind with 24 7 support, advanced parts replacement, and continuous
The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a tailored service designed to ensure your business network remains interconnected and fully operational. With a commitment to proactive monitoring and robust support, this extended service plan is ideal for businesses of all sizes looking to maintain peak network performance and minimize downtime. Experience peace of mind with 24/7 support, advanced parts replacement, and continuous network health assessments that keep your operations running smoothly.
- Continuous Network Monitoring: Enjoy round-the-clock supervision of your network's health and performance. Quickly identify potential issues before they escalate into major problems, ensuring your business remains operational at all times.
- 24/7 Technical Support: Gain immediate access to Extreme Networks' NetworkControl Center, where you can report problems, ask questions regarding products, and receive assistance at any hour, day or night, throughout the year.
- Advanced Parts Replacement: Benefit from the Next Business Day parts replacement service, giving you the peace of mind that any hardware issues will be resolved swiftly, minimizing disruption to your business operations.
- Operational Software Updates: Keep your network performance optimized with regular updates and upgrades included in your service plan. These updates enhance both performance and security, ensuring your network meets industry standards.
- Real-Time Access to Network Health: Utilize the Extreme Networks Managed Services Gateway for immediate insights into network health, performance metrics, and security issues. This feature empowers you to make informed decisions regarding your network management.
Technical Details of the Product
- 1 Year of service duration
- Access to remote monitoring tools
- Email support for quick resolution of issues
- Inventory database and standardized network reports
- Pre-prescribed alarm notification process for network events
How to Install
To set up your ExtremeWorks Managed Services MonitoringPLUS:
- Purchase the service plan through an authorized Extreme Networks distributor.
- Upon purchase, you will receive instructions for creating an account with the Extreme Networks Managed Services Gateway.
- Log into the Gateway to configure monitoring settings according to your network's requirements.
- Ensure that all relevant network devices are registered within the system to begin remote monitoring.
- Familiarize yourself with the alarm notification process and contact support if any issues arise.
Frequently Asked Questions
Q: What is included in the ExtremeWorks Managed Services MonitoringPLUS?
A: The service includes continuous remote monitoring, 24/7 technical support, operational software updates, advanced parts replacement, and access to the Extreme Networks Managed Services Gateway.
Q: How quickly can I expect a parts replacement?
A: The service offers a Next Business Day replacement for parts to ensure minimal downtime.
Q: Can I access support at any time?
A: Yes, you can reach out to Extreme's NetworkControl Center 24 hours a day, 365 days a year for support.
Q: Is email support available?
A: Yes, email support is included with the service, allowing for quick resolutions to your issues.
Q: How often will I receive software updates?
A: Software updates are provided regularly as part of your service to enhance performance and security.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy