SKU: 49625053898

HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service Ws Iot Svc

Sale price$979.32 Regular price$1088.13
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Description

HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service Ws Iot SvcExperience unparalleled technical support and peace of mind with the HPE Pointnext Tech Care Essential service. Designed to provide comprehensive assistance for your HPE technology, this extended service plan lasts for four years, ensuring that you have ongoing support whenever you need it. Whether you require on site maintenance or quick parts replacement, this service is tailored to meet your operational needs, allowing you to focus on what matters

Experience unparalleled technical support and peace of mind with the HPE Pointnext Tech Care Essential service. Designed to provide comprehensive assistance for your HPE technology, this extended service plan lasts for four years, ensuring that you have ongoing support whenever you need it. Whether you require on-site maintenance or quick parts replacement, this service is tailored to meet your operational needs, allowing you to focus on what matters most—your business.

  • 24 x 7 x 4 Hour Support: Get around-the-clock technical assistance with a guaranteed 4-hour response time for parts and labor, ensuring that your critical systems remain operational without unnecessary delays.
  • On-site Service: With convenient on-site service, our technicians will come to your location to resolve issues quickly and efficiently, maximizing your productivity and minimizing downtime.
  • Comprehensive Defective Material Retention: Enjoy peace of mind knowing that defective materials are retained, allowing for thorough analysis and understanding of recurring issues, enhancing long-term reliability.
  • Parts Replacement Service: The service includes efficient parts replacement, ensuring that any faulty components are swiftly addressed to maintain high performance and productivity in your operations.
  • Extended Service Duration: The four-year service duration guarantees that you have dependable support over an extended period, making it a smart investment for your technological infrastructure.

Technical Details

  • Service Type: HPE Pointnext Tech Care Essential
  • Service Duration: 4 Years
  • Service Hours: 24 x 7
  • Response Time: 4 Hours for parts and labor
  • Service Coverage: On-site support within 100 miles of customer site
  • Retained Materials: Comprehensive Defective Material Retention included

How to Install

To take advantage of the HPE Pointnext Tech Care Essential service, simply follow these steps:

  1. Purchase the service plan through an authorized HPE reseller or directly from the HPE website.
  2. Once your purchase is confirmed, you will receive a service agreement that includes all relevant details and instructions for activation.
  3. Contact HPE support using the contact information provided in your agreement to set up your service account and schedule any necessary initial assessments.
  4. Ensure that your technical team's contact information is updated in the HPE system for seamless communication and service delivery.

Frequently Asked Questions

1. What is included in the HPE Pointnext Tech Care Essential service?

This service includes 24 x 7 technical support, on-site maintenance, parts and labor service, and the Comprehensive Defective Material Retention program.

2. What is the response time for service calls?

The service guarantees a 4-hour response time for both parts and labor, ensuring quick resolution to any technical issues you may face.

3. Is there a distance limitation for on-site service?

Yes, on-site service is available within 100 miles of the customer's location.

4. How can I report an issue or request support?

You can report an issue by contacting HPE support via the contact details provided in your service agreement, available 24/7 for your convenience.

5. Can I extend the service duration after the initial four years?

Yes, you can discuss renewal options with your HPE representative before your service plan expires to ensure uninterrupted support.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 49625053898

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4.1 ★★★★★
Based on 24 reviews
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Verified Purchase
k25
Grantham, US
★★★★★ 5
It's the perfect pillow!
Size: Queen (Pack of 1), Color: White
I purchased this pillow specifically for its customizable fill feature, which allows you to add or remove stuffing to suit your personal comfort needs. Due to the unique curvature of my cervical spine—forward at the neck rather than backward—I require a soft, semi-flat pillow rather than one that is thick or firm. Additionally, I often experience ear discomfort by morning, so a gentler surface is essential. Upon adjusting the fill, I was pleasantly surprised by the generous amount of stuffing included. There was enough to fill an additional pillowcase, and I estimate it could easily create four to five more pillows. The ability to modify the pillow’s firmness at any time is an outstanding feature that makes it adaptable for a wide range of preferences and sleep styles. This pillow has exceeded my expectations in both comfort and versatility. I highly recommend it to anyone seeking a personalized sleep experience.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 1, 2026
N
Verified Purchase
NC Coach
West Palm Beach, US
★★★★★ 4
Good quality pillows overall
Size: King (Pack of 2), Color: White
Got a set of these for my wife and myself as we were struggling with our old pillows. These have some really good qualities and some things we'd like to see changed. First, the good: These are look and feel like they are high quality and made with good materials. The foam itself has a very nice feel to it. We love the fact they are adjustable to add or remove foam. They come with a pretty substantial amount already in the pillow. We appreciate the CertiPur certification. Now the improvements or changes we'd like to see: The foam, while feeling great, doesn't bounce back well if you scrunch your pillows, and so every day you have to fluff and reshape the pillow, moreso than some other memory foam pillows we've owned. One side of the pillow is cooled and you can feel that even through the pillow case, and that's a great thing. However, one side is not cooled and we'd have preferred if both sides were made of the cooling material. Overall, these are good pillows and we are not disappointed with the purchase. They are not, however, our perfect pillows (which do seem hard to find), and at some point in the future will probably make their way to the guest bedroom. We would rate them as some of the better pillows we've tried and feel most people would probably like them.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 19, 2025
A
Verified Purchase
Amazon Customer
Phoenix, US
★★★★★ 5
Perfect Pillow
Size: Queen (Pack of 1), Color: White
These are the best pillows ever. You can adjust the firmness or softness to whatever you want. For years i used a soft latex pillow , which you cant get anymore. I will never use another pillow. I have purchased 6 of these after the first one. You pick your own comfort level. Best ever. No more neck aches.
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Reviewed in the United States on May 17, 2026
M
Verified Purchase
Mark
Phoenix, US
★★★★★ 5
Hallelujah… finally, I found the right pillow!!!
Size: Queen (Pack of 1), Color: White
I have spent a lot of money searching for the right pillow. I recently tried to Tempur-pedic that cost twice with this pillow cost. Tempur-pedic flattened out. I’ve had this pill for a few weeks now and it works wonders. I am a paraplegic. You can have a lot of neck problems. I love the fact that this pillow is adjustable. I immediately saw it was too stuffy and took a bunch out. It works perfect so glad I didn’t spend money on a $200 purple pillow. I read a lot of reviews and there were a lot of complaints about the odor. Mine did smell funny when it came out of the box. I immediately threw it in the dryer with a few bounce fabric sheets came out smelling fine. Pillows are a very individual thing, but I think for 40 bucks this pillow is worth a try. I’m really enjoying mine about one of those silk pillowcases to go over it and it sleeps cool and comfortable. Best wishes in your search for the right pillow. Update: I’ve been using this pillow several months and it continues. Give me a good night rest pain-free.. well worth the money. UPDATE: I have been using this pillow for three months and it still works great. It does not flat out or get hot..
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Reviewed in the United States on January 29, 2026
D
Verified Purchase
Danica Mandic
Lake Worth, US
★★★★★ 5
Soft comfortable very good pillow
Size: King (Pack of 1), Color: White
I really love my new pillow it's great and comfortable. Yes, it has a little smell, but if you wash the pillowcase and put the pillow on the window for a day you won't notice anything anymore.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 18, 2026

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