EPOS IMPACT SC 660 ANC USB

Experience premium sound quality, all‑day comfort, and effortless call handling with the EPOS IMPACT SC 660 ANC USB. This premium, double‑sided wired USB headset is engineered for quality‑conscious contact center agents and office professionals who require outstanding audio performance in busy environments. With Active Noise Cancellation, a professional‑grade microphone, and a durable, ergonomic design, the SC 660 ANC USB helps you stay focused on conversations, collaborate with confidence, and move through your day with ease. Whether you’re handling back‑to‑back calls, joining virtual meetings, or working in an open‑plan office, this headset delivers crisp speech, reliable connectivity, and long‑lasting comfort that supports productivity and professionalism throughout your workday.

• Active Noise Cancellation (ANC) helps minimize ambient noise such as traffic, HVAC systems, keyboard clatter, and office chatter, so you can concentrate on the task at hand and communicate more clearly during calls.
• USB connectivity provides plug‑and‑play compatibility with Windows, macOS, and common softphone clients, enabling quick setup, stable audio performance, and seamless integration into any desk‑side workflow.
• All‑day comfort is built into a lightweight, balanced design with plush ear cushions and an adjustable headband, designed to fit a wide range of users and stay comfortable through long shifts.
• Crystal‑clear microphone with noise reduction and a flexible boom ensures your voice comes through naturally to colleagues and customers, while reducing background noise for quieter, more professional calls.
• Durable construction and premium materials, including reinforced cabling and robust housing, are crafted to withstand the rigors of busy contact centers and office environments without compromising performance.

Technical Details of EPOS IMPACT SC 660 ANC USB

• Connection: Wired USB headset delivering reliable, high‑quality audio in professional environments with simple, USB‑A interface.
• Active Noise Cancellation (ANC): Reduces environmental noise across common workplace sounds to help you stay focused on conversations and tasks.
• Microphone: Noise‑cancelling, adjustable boom microphone with practical mute functionality to protect privacy and improve call clarity.
• Sound and speech: Balanced audio design optimized for speech and calls, ensuring intelligible conversations and clear understanding in busy offices.
• Comfort and fit: Lightweight frame, soft leatherette ear cushions, and an adjustable headband for a comfortable fit across diverse users and all‑day wear.
• Durability: Sturdy construction with reinforced cabling and durable materials suited for frequent, long‑term use in contact centers and office settings.
• Controls: Convenient in‑line controls for quick call answer/end, volume adjustment, and mute access to minimize interruptions during work.
• Compatibility: Designed for compatibility with Windows and macOS systems and common UC and softphone clients via USB connection.
• Wearing style: Double‑sided headset designed to sit securely over both ears for stable, comfortable wear during extended sessions.

How to install EPOS IMPACT SC 660 ANC USB

• Unpack the EPOS IMPACT SC 660 ANC USB and identify the USB connection cable and headset components.
• Plug the USB connector into an available USB port on your computer, laptop, or compatible device and allow the system to recognize the headset.
• Set EPOS IMPACT SC 660 ANC USB as the default playback and default recording device in your operating system’s sound settings to ensure optimal audio routing for calls and media.
• Wear the headset to verify a comfortable fit and use the in‑line controls or any supplied control unit to test mute, volume, and call handling functionality.
• Open your preferred softphone or UC client, select EPOS IMPACT SC 660 ANC USB as the audio device, and perform a quick test call to confirm voice transmission and audio playback are working correctly.

Frequently asked questions

• Q: Is the EPOS IMPACT SC 660 ANC USB compatible with both Windows and macOS, and does it work with major UC platforms?
• A: Yes. The headset is designed for USB connectivity and is compatible with Windows and macOS, as well as common unified communications clients, providing reliable performance across diverse environments.
• Q: What is the benefit of Active Noise Cancellation on this headset?
• A: The ANC helps reduce background noise in busy offices or open workspaces, allowing you to focus on conversations and improving speech intelligibility during calls.
• Q: Can I mute the microphone quickly during a call?
• A: Yes. The EPOS IMPACT SC 660 ANC USB features a convenient mute mechanism on the microphone boom or inline controls for fast privacy during calls.
• Q: Is the headset comfortable for long shifts?
• A: Absolutely. The design emphasizes lightweight comfort, plush ear cushions, and an adjustable headband to reduce fatigue during extended use.