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Description
Cisco Services for Intrusion Prevention Systems On-Site Support - Extended Service - 1 Year - ServiceProtect your network with Cisco Services for Intrusion Prevention Systems On Site Supportan extended, on site maintenance program designed specifically for Intrusion Prevention Systems (IPS). This 1 year service delivers dependable, hands on expertise right at your location, helping you maximize IPS uptime, reduce mean time to repair, and maintain peak security performance. With an emphasis on physical service, regular maintenance, and a replacement
Protect your network with Cisco Services for Intrusion Prevention Systems On-Site Support—an extended, on-site maintenance program designed specifically for Intrusion Prevention Systems (IPS). This 1-year service delivers dependable, hands-on expertise right at your location, helping you maximize IPS uptime, reduce mean time to repair, and maintain peak security performance. With an emphasis on physical service, regular maintenance, and a replacement option to resolve issues quickly, this offering minimizes disruption while keeping your security infrastructure aligned with Cisco best practices.
- On-site support with 8 x 5 x 4 Hour coverage, ensuring rapid access to Cisco experts during business hours and predictable response windows
- Extended service commitment for 1 full year, providing long-term reliability and consistent maintenance for IPS deployments
- Maintenance and physical service delivered on-site to diagnose, repair, and optimize IPS hardware and configurations
- Replacement service included to resolve problems promptly, helping you minimize downtime and protect critical network perimeters
- Specifically tailored for Intrusion Prevention Systems to maximize uptime, performance, and security posture across your security stack
Technical Details of Cisco Services for Intrusion Prevention Systems On-Site Support - Extended Service - 1 Year - Service
- Service Type: On-site Support
- Coverage Window: 8 x 5 x 4 Hour
- Duration: 1 Year
- Service Category: Maintenance, Physical Service
- Replacement Service: Included
- Audience: Intrusion Prevention System environments requiring hands-on engineering and hardware maintenance
How to install Cisco Services for Intrusion Prevention Systems On-Site Support - Extended Service - 1 Year - Service
Activating this on-site extension service is designed to be straightforward and unobtrusive to your security operations. Follow these practical steps to get started and ensure you receive timely, effective on-site support for your IPS:
- Verify eligibility and scope: Confirm that your IPS deployment and hardware are compatible with the extended on-site service and that the 1-year term applies to your subscription or purchase agreement.
- Place the service order: Work with your Cisco account team or authorized reseller to add the Extended Service to your existing IPS purchase. Ensure that the order includes the 8 x 5 x 4 Hour on-site coverage and the replacement option.
- Schedule the initial on-site visit: Coordinate a convenient date and time for the first on-site engagement. Provide access details, asset inventory, and any escalation contacts to facilitate a smooth arrival.
- Prepare the environment: Have IPS hardware, software versions, and current configurations documented. Gather any known issues, recent incidents, and relevant logs to share with the on-site engineer during the visit.
- Enable access and dependencies: Ensure the on-site team can physically access the IPS devices, power, and network infrastructure. Provide any required security clearances or access credentials ahead of time.
- On-site service execution: A Cisco engineer visits your site to perform maintenance, diagnostics, and any necessary hardware or configuration adjustments. Replacement services are activated as needed to resolve issues efficiently.
- Validation and documentation: After the engagement, confirm that the IPS operates to expected performance levels. Obtain a brief report detailing actions taken, outcomes, and any recommended follow-ups for long-term stability.
What this service delivers for your IPS environment
This on-site extended service focuses on ensuring your intrusion prevention system operates within its optimal security and performance envelope. The combination of on-site presence, routine maintenance, and a built-in replacement option reduces the risk of prolonged outages and accelerates issue resolution. By pairing physical service with structured support windows, Cisco helps your security team maintain consistent protection without sacrificing network availability or administrative efficiency. The service is particularly valuable in environments where uptime is critical and where in-person engineering expertise accelerates troubleshooting, firmware validation, rule-set optimization, and hardware health assessments.
Frequently asked questions
-
Q: What is included in this extended service?
A: The offering provides on-site support for Intrusion Prevention Systems with 8 x 5 x 4 Hour coverage over a 1-year period, maintenance and physical service conducted on-site, and a replacement service included to resolve problems efficiently. -
Q: How long does the service last?
A: The service duration is 1 year from the start date of the contract or activation date, with ongoing on-site support throughout the term as defined by the agreement. -
Q: What does the replacement service mean?
A: If a problem cannot be resolved remotely or requires hardware remediation, the replacement service is included to facilitate prompt resolution, minimizing downtime and preserving IPS protection. -
Q: Is this service applicable to all Cisco IPS models?
A: The service is designed for Cisco Intrusion Prevention Systems deployments and is scoped to the IPS environment covered by your contract. Confirm compatibility with your specific IPS model and software version with your Cisco account team. -
Q: How do I request on-site support?
A: Contact your Cisco account representative or authorized reseller to add the Extended Service to your IPS purchase. Schedule an on-site visit and provide access details and asset inventory to ensure a smooth service delivery. -
Q: What should I prepare before the engineer arrives?
A: Prepare the IPS hardware and software details, current configurations, and any known issues or recent incidents. Provide network access, power, and any required facility access permissions to minimize on-site time. -
Q: Will the on-site engineer provide documentation?
A: Yes. After the service engagement, you should receive a summary of actions performed, outcomes, and recommendations for ongoing maintenance or optimization to sustain IPS effectiveness.
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4.4 ★★★★★
Based on 8 reviews
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Product Reviews
★★★★★ 5
😍😍 BEST DEBUT NOVEL EVER
Format: Paperback
I’m having trouble finding accurate words to describe the way this book made me feel, but I am going to do my best.
To start off with basic elements, the character and world building are phenomenal. I feel a strong bond to not only the two main characters, Ara and Rogue, but to each and every character introduced throughout the book. The author did a stellar job of giving each of them unique personhood. All of the scenes are beautifully described. So much so that throughout the entirety of the book, I could see every scene: the towns, the castles, the meadows, the landscape. I have had difficulty with this and with distinguishing between outlying characters while reading in the past, but I did not have to think to remember details of world or character building because they flowed naturally within the story and were described well. I have read book series before that made me want to be a part of that world, but I actually felt like I got to step into Auryna and Ravaryn!
The plot twists!! Although this is not a suspense novel, it still had me on a rollercoaster of emotions and on the edge of my seat from beginning to end. I haven’t cried actual tears over a book since I was in high school (and I’ve read a LOT). This book finally broke the floodgates in the final few chapters. Multiple times. And we love a good cliffhanger. It truly made me FEEL.
THE SPICE is a solid 3.5/5. Some of the scenes had me flushed, some had me taking notes, some just had my jaw slack and my mouth hanging open. Bravo, JD Linton, bravo.
The relationships: friendships, family, romantic, ALL of the relationships in this book have so much meaning. The author does a great job at making you feel the love, the anger, the peace, the frustrations, the safety, the familiarity, etc. between the characters.
Ara and Rogue. I can not say enough and I also do not want to say too much. Just know that I feel like I know them both, to their core. I know what their childhood looks likes, their darkest moments, their biggest fears, their dreams and passions, what they want in life… The POV switches were seamless. I am so happy this author decided to let us see from both sets of eyes.
I can not wait for book two after that cliffhanger. And there is SO much potential for at least one prequel, I can’t wait to see where this author goes! I hope this series continues and flourishes. Fingers crossed!
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Reviewed in the United States on December 5, 2022
★★★★★ 5
Amazing!
Format: Kindle, Format: Kindle
This book was phenomenal, I devoured it within a few days! For this being a debut novel, it is fantastic and I would’ve thought the author was a seasoned author. I have zero complaints about this book.
Let me start by saying that the world building was phenomenal. I could picture everything in my head because of how detailed it was — that’s how good it was written. And I absolutely love the “captive/captor” trope so much, it’s become one of my favorite tropes, so I was pleasantly surprised to see that this book had that.
I loved the banter between Rogue and Ara — they’re both snarky and witty, plus with the romantic tension, it made the dialogue that much better. Speaking of romantic tension, yes there is spice but not so much of it that it overrides the plot, which I loved. For me, this would probably be on the 3/5 level of spice.
This book had a ton of plot twists and I thoroughly enjoyed it.
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Reviewed in the United States on November 13, 2024
★★★★★ 4
High on Tropes and Satisfaction
Format: Kindle
This is a great Romantasy book full of action, adventure, and everything you look for in this genre.
I won’t lie: it does kinda feel like the author found every common trope from every successful book of this kind and threw them all into this novel. But if it ain’t broke, don’t fix it. Especially in romance, there’s a large audience who has specific expectations, and they want them every time. Nothing wrong with that and many times I’m one of them.
I have no idea what defines a spoiler honestly, so
spoiler alert!!!!!!!
Tropes include:
Only one bed at the inn/bar
Dissatisfaction with life before hunk appears
Lost royalty
The chosen one
Montage of dress up time followed by shocked hunk
Forbidden romance between two from rival peoples
Power that cannot be controlled, simply guided/asked
Gathering intel at the inn/bar
FMC who knows how to fight/use weapons well
There’s probably more but no need to list them all.
Good story and I would recommend!
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Reviewed in the United States on June 14, 2024
★★★★★ 5
AMAZING debut novel!!!
Format: Kindle
Plot ⭐️⭐️⭐️⭐️
Spice 🌶️🌶️.5
Romance 💘💘💘
Vibes ⭐️⭐️⭐️⭐️⭐️
Dual 1st person POV - Ara (26) & Rogue (39 - but looks mid-20s: they can live hundreds of years so this isn't that large of a gap as it could've been which I heavily appreciate lol)
Tropes: enemies to lovers, fae/human wars (deep hatred for each other), shifters (dragons- MMC can only partial shift with wings), one horse, one bed, touch her and d!e, found family, abduction turned to freedom
The Last Storm is the debut novel from JD Linton and let me tell you, you guys NEED to read this. The plot was engaging and the editing was was amazing (especially for a debut novel). Our FMC, Ara, is stuck in her gilded cage longing for a life outside of her small town. She uses her books to escape and live vicariously through the pages (honestly, relatable). After her father announces her betrothal to her childhood friend (to whom she has no romantic feelings for), Ara tumbles unknowingly into a desperate plot trying to stop the humans from slaughtering the Fae.
As one can expect from an enemies to lovers / kidnapper/captive romance, Ara fights her attraction and lust towards our MMC, Rogue (the King of the Fae), for as long as she can. Upon seeing Ara for the first time, Rogue is instantly aware that she is his fated mate (not a spoiler). Since she is the General's only daughter, he plans to abduct her and use her as leverage to stop the brutality. During Ara's time in Rogue's captivity, their banter and chemistry continue to rise until they finally boil over and come together (quite literally, and many times I may add 😉).
Here's what I LOVED:
- Rogue continuously seeks advice from his elders and deeply respects their opinions and life experience and tries to implement their recommendations
- Rogue makes many mistakes in the beginning but we see him actively work on not repeating them as the book progresses. The level of self-awareness and his ability to change his behavior was impressive
- The magic system is intricate and we have only scraped the surface. As the series continues and Ara progresses in her powers, I'm sure we'll get to see more of this. I absolutely LOVE the messaging system that is used in this book.
- Ara's struggles are so human and so raw. She is experiencing so much guilt and pain and hurt and getting to see her work through each of these emotions is inspiring. Especially as her and Rogue get closer and she learns she can lean on him as well, that she is not alone.
- While this is the start of a series, there is NO cliffhanger! There's a bit of a teaser of something major that is going to happen at the start of the next book, but it's not a cliffhanger in the sense that we aren't sure if someone is going to live or d!e or if they'll be separated. For that, I am very thankful! This book was so much fun that I will definitely be returning to book 2, even if it takes several months (or longer since this is an debut author) to publish!
- Lastly, the cover is GORGEOUS! And I love the title!
I'll copy a few of my favorite quotes below so you can have a little taste of the author's writing and the world she's cultivated. 😊
Top Highlights from The Last Storm
On days like this, when my heart was heavy and my mind clouded, I resorted to books— to escape, to forget, to find freedom where I had none.
If I were to marry him, my face would always be turned to the window, searching for more, and if not that, I would be a shell of the person I am now.
I stepped back to admire her, thr0bbing at the sight. She was the most beautiful woman I had ever seen. To ever exist. Nothing, no one, had ever deserved to be worshiped more. All men should be made to kneel before her. But she would have to settle for me.
The taste of her met my t0ngue as my scent merged with hers, forever branding her. Mine. I l!cked the wound. Hers. Completely and utterly hers.
I didn’t claim her in ownership. I claimed her as my one. Devoted myself to one. With that mark, my body and soul were bound to her. I would never be with anyone else, emotionally or physically. It would be her or no one, until my last breath.
“Scream my name. Let everyone know who I belong to.”
I had never really cared about the weather before, but now, clear skies meant everything to me, and I was grateful to see another calm morning.
“There will never be another woman for me.” He paused. “Ever.” I stilled at his words. “What… Why?” “This”— his thumb slid down across the mark—“ is a symbol of… surrender. I know you believe that it was my claim upon you, but it wasn’t. It never was. I bound my body and soul to you, little storm.”
“I also know that it is more than this tiny, insignificant mark on your skin that binds me to you. It’s you. All of you. Your strength and resilience. Your determination to endure no matter what fate throws at you. Your love for love and stories and hope. You are entirely the opposite of everything that I am and I would gladly wear your shackles if it meant I could have you.”
My mate. Mine. And then everything shifted and I understood. I understood everything. The surrender. The deep, soul-craving longing. Bound. I was bound to him. Body and soul. Entirely his. “I would’ve waited forever,” he whispered back, understanding.
Seriously, everyone.. add this to your TBR!!
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Reviewed in the United States on November 14, 2022
★★★★★ 4
A Decent Fae Romance
Format: Kindle
** 3.5 Stars rounded up to 4 **
First off I want to say that I found the author, J. D. Linton, on TikTok right before the release of the sequel. I bought the first 2 books to support her release, so congrats to her for the release of the sequel!
Overall, I liked the story & plot, I liked the characters, and I liked the spice. The downfalls: not enough development between the characters for the romance, and it leaned a little heavy into the tropes. A lot of stuff is told to you, which could have been used as devices to drive the plot and emotions of the characters.
🛑🛑 Mild Spoilers ahead, I tried to hide the obvious ones 🛑🛑
This is very obviously a fated mates, which is a trope I usually really enjoy. But I wish the relationship between Ara & Rogue had much more development before it's realized that they're mates, instead of Rogue knowing almost immediately and using it for nefarious purposes (at least in the beginning before they get to know each other). By revealing this within the first quarter of the book, I feel like it leaves less room for them to fall for each other organically (albeit with help from the mating bond) and they love each other because of the mating bond. I was disappointed as soon as Rogue know (literally only 5% in) and I literally made a note: "As much as II love a good mating trope, I wish we had to work for it a little more. Where's the fun in just telling us?" I believe that by holding out and feeding the reader snippets of a potential bond, it would've been more rewarding as a reader.
I also wish there was more world building - we are told of a war between human & fae but don't get to really experience any of it. Ara is sheltered in her human home, then sheltered in Rogue's castle. There's bits and pieces about what the war has done on either side - but we're more told of the aftermath and don't really experience any of it. Ara's father is supposed to be the king's #1 general - yet he is at home with his family & with Ara for the first couple chapters. Her, her family, nor her village seem to be affected by the 10 year war going on on their borders. I wish there was a little more setup to make this conflict - an actual war - feel more than a skirmish between fighting territories.
Linton could also be a little repetitive - with the biggest culprit being when Ara is upset she "brings [her] knees to [her] chest]" and either sits like that or cries. Every time she is upset this phrase is mentioned. I would get it if this was her crutch, or how she copes with grief and stress, but that should be explained why she does it so often or it becomes repetitive. I started to get annoyed with how often she would sit like this solely because it happens every couple chapters.
However, I did really like the spice. I love an enemies to lovers trope, especially when it results in spicy scenes. The spicy scenes weren't anything new, but they were fun. Wish there were more but that could also just be me - there is no such thing as too much spice 😂
Would I read again? Probably not, I'm super picky with rereads. Although I did genuinely enjoy my first read through!
Will I continue the series? Probably, at least for the sequel. As for #3, kind of depends on where I am with my TBR once that is released
All in all an enjoyable, fast paced read
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Reviewed in the United States on March 8, 2024
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