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Ships within 48 hours · Estimated delivery Sep 8 - Sep 13
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Description
Poly Elite - Extended Service - 3 Year - Service Touch Controller SupIntroducing the Poly Elite Extended Service 3 Year Service, a comprehensive solution designed to deliver unparalleled peace of mind for users. This extended service plan leverages a depot exchange model, ensuring that your devices are always operational, allowing you to focus on what matters most. With monthly reports included, you can proactively address any issues, ensuring constant productivity and efficiency. Experience the pinnacle of customer
Introducing the Poly Elite - Extended Service - 3 Year - Service, a comprehensive solution designed to deliver unparalleled peace of mind for users. This extended service plan leverages a depot exchange model, ensuring that your devices are always operational, allowing you to focus on what matters most. With monthly reports included, you can proactively address any issues, ensuring constant productivity and efficiency. Experience the pinnacle of customer support with fast, reliable responses and a commitment to excellence with the Poly Elite service plan.
- Extended Coverage: Enjoy a full 3-year service duration that guarantees uninterrupted service and maximum productivity, allowing you to work with confidence in your devices.
- Monthly Reporting: Stay informed with included monthly reports designed to identify and resolve potential issues before they become problems, ensuring your devices perform at their best.
- Fast and Reliable Service: The service depot offers quick, efficient responses to any service needs, minimizing downtime and maximizing your operational efficiency.
- Next Business Day Replacement: Experience peace of mind with our Advance Hardware Replacement service, ensuring you receive new hardware the next business day for any issues that may arise.
- Cost-Effective: This extended service plan is designed to be cost-effective, ensuring you receive top-tier support without breaking the bank, making it an ideal choice for businesses of any size.
Technical Details of Product
- Service Duration: 3 Years
- Service Type: Depot Exchange
- Response Time: Next Business Day for hardware replacement
- Included: Monthly Reports
- Service Location: Valid for service at designated service depot locations
How to Install
The installation process for the Poly Elite Extended Service is straightforward. Simply follow these steps:
- Purchase the Poly Elite - Extended Service - 3 Year - Service plan.
- Register your product on the Poly website or through the customer service support portal.
- Keep your device information handy for quicker service access.
- In the event of an issue, contact our support team or use the designated online service portal for assistance.
- Monitor your monthly reports for insights and proactive maintenance suggestions.
Frequently Asked Questions
-
What does the extended service cover?
The Poly Elite Extended Service covers hardware replacement, technical support, and proactive monitoring through monthly reports. -
How do I access the service?
You can access the service by contacting our support team directly or through the online portal after registering your product. -
What if I need support outside of standard business hours?
Our support team is available during standard business hours, but we also have resources available online for self-service requests. -
How quickly can I expect hardware replacement?
You can expect next business day replacement for any hardware issues covered under the service plan. -
Is the service transferable if I sell my device?
Yes, the extended service can be transferred to a new owner. Please contact our support team for assistance with the transfer process.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 16 reviews
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Product Reviews
★★★★★ 5
Easy to read watch
My husband is very happy with how easy it is to read.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 24, 2025
★★★★★ 5
Big numbers for old eyes
It's a nice watch with a c tual numbers. Perfect for my husband who can no longer do rroman numerals or just number dots. Looks nice on his arm and leather like band makes it easier to get right wrist size with no pinching or removing links. I'm happy! He's happy! Good buy
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Reviewed in the United States on March 26, 2024
★★★★★ 5
Takes a Licking and Keeps on Ticking
Color: Green/Black
I love this watch despite the fact that it is really a toy. I love the look of the watch, I love how lite the weight of the watch is on my wrist, and it really does keep good time if you manage the solar charge properly. Other than looking cool on your wrist, this watch has absolutely no functions other than time keeping. The black plastic bezel is molded into the case and does not turn, so don't plan on using that. The watch has no light, the dial numbers are non-luminous and the hands are very limited in terms of luminosity. No buttons. All you can do is adjust the time and date by pulling out what used to be a winding stem in the good old days.
The small tag on the strap with Geographic coordinates shown on it indicate the location of the old Timex manufacturing facility (SW of Waterbury, CT).
I have a nice ledge at my bedroom window and it gets good western sun for a good part of the day regardless of the time of year. On this ledge you will find a half dozen solar powered watches (mostly Casio) properly aligned to maximize the charge they may receive each day. Note that the description for this Timex watch specifically states that a lightbulb won't charge this watch. You need direct sunlight for several hours if you want to get more than a 3-week charge into this watch.
So, I'll leave you with a couple of tips, my friends; 1.) If you are looking for a first watch to give your outdoorsy oriented Son or Daughter, then give them this one. Why? Because it is cool looking, fairly well built, and it actually works, 2.) After you receive your Timex watch, be sure to keep the display mount it is packaged with. It makes a great fixture to mount your watch on for charging and allows you to maximize the position of the solar cells on the dial so that you can optimize charging time.
Have Fun!
Jimmy
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Reviewed in the United States on February 28, 2026
★★★★★ 5
Excellent value, flawless performance for well over a year and no signs of quitting.
Color: Green/Black
Excellent value, had this for well over a year and it still keeps perfect time, still water resistant.
No worries about having to change batteries.
Owned a fancy expensive (battery) watch once and the dept. store repair intentionally sabotaged the watch in the hopes I would purchase another from them. Yeah, good luck with that, lost my business forever.
This is the 21st century, cell phones are the new time pieces, but solar is totally reliable and Timex makes it happen.
Holds a charge for many months, although I prop it in a bright window for a few days every few months or so just to make sure the cells are always fully charged, although it's probably unnecessary, just being over cautious. I haven't actually experienced this watch ever running out of power even after months of use. Damn impressive, as it should be.
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Reviewed in the United States on October 12, 2025
★★★★★ 4
Good value for solar watch
Color: Black/Orange
Nice watch! It is plastic like but it is solar. No indiglo button only a little luminous on the hands so you don't want to wear it in tje dark and expect to check the time. 45mm case is good size for my wrist and the band works good also, Not too long not too short. Overall a good watch with no problems
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Reviewed in the United States on May 6, 2026
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