SKU: 58850243997

Ambir Expedited Service Agreement (ESA) - Extended Warranty - 1 Year / 2 Incident - Warranty

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Description

Ambir Expedited Service Agreement (ESA) - Extended Warranty - 1 Year / 2 Incident - WarrantyThe Ambir Expedited Service Agreement (ESA) is an essential investment for anyone using an Ambir scanner. This extended warranty program ensures that your scanner remains operational, minimizing downtime and allowing your business to run smoothly. With the Ambir ESA, you not only protect your investment but also gain access to advanced support services tailored to your scanning needs. Extended Warranty Coverage: The Ambir ESA provides an additional

The Ambir Expedited Service Agreement (ESA) is an essential investment for anyone using an Ambir scanner. This extended warranty program ensures that your scanner remains operational, minimizing downtime and allowing your business to run smoothly. With the Ambir ESA, you not only protect your investment but also gain access to advanced support services tailored to your scanning needs.

  • Extended Warranty Coverage: The Ambir ESA provides an additional year of warranty coverage, extending protection beyond the standard warranty period of 2 or 3 years, depending on your scanner model.
  • Expedited Advanced Replacement: In the event of a malfunction, the ESA ensures you receive a replacement unit within just 2 business days, significantly reducing downtime and keeping your operations uninterrupted.
  • Robust U.S. Support: As an ESA customer, you have access to Ambir's dedicated U.S.-based support team. This includes remote troubleshooting assistance to resolve any issues quickly and efficiently.
  • Peace of Mind: With the ESA, you gain reassurance knowing that any product failures will be swiftly managed, allowing you to focus on your business’s core activities without worry.
  • Convenient Returns: If a replacement is necessary, the ESA offers a call tag for the return of your non-working unit, making the return process hassle-free.

Technical Details of the Product

  • Coverage Duration: 1 additional year
  • Replacement Limit: Up to 2 incidents per year/per unit
  • Replacement Service: 2nd business day advanced replacement
  • Support: U.S.-based support team for troubleshooting
  • Eligibility: Available for customers in the continental United States only

How to Install

Activating your Ambir ESA is simple and straightforward. Follow these easy steps:

  1. Purchase the Ambir ESA through the official Ambir website or an authorized reseller.
  2. After your purchase, you will receive a confirmation email with your ESA details.
  3. Keep your ESA confirmation on file for reference when contacting support.
  4. If you experience an issue with your Ambir scanner, reach out to the U.S.-based support team for assistance.
  5. If a replacement is necessary, the support team will process your request for a 2nd business day replacement and provide you with a call tag for the return of your malfunctioning unit.

Frequently Asked Questions

  • Who is eligible for the Ambir ESA? The ESA is available to customers located in the continental United States who have purchased an eligible Ambir scanner.
  • How many replacements can I request under the ESA? Customers can request up to 2 advanced replacements per year for each unit covered under the ESA.
  • What is the turnaround time for receiving a replacement unit? The ESA guarantees a replacement scanner within 2 business days after your request has been processed.
  • Is there a cost associated with returning the non-working scanner? No, the ESA provides a call tag for the return of the non-working unit at no additional charge to you.
  • How do I contact support if I need assistance? You can reach out to the U.S.-based support team via the contact information provided in your ESA confirmation email.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 58850243997

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4.4 ★★★★★
Based on 26 reviews
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Kal
Port Orchard, US
★★★★★ 4
Mostly good goggles, discomfort on nose-bridge - not for big noses!
Color: Black (Black-color Lens)
It's difficult to find good quality goggles that I actually like, but these get pretty close. For context I swim every Monday before work as a workout, so there's a few aspects I look for/are important for me and these tick most of the boxes. 1) Comfort - Probably the most important factor. These are very comfortable around the eyes, the rubber is soft and they don't leave rings. My old goggles always did and walking into work with "raccoon eyes" turns heads. These don't leave rings and are still watertight. Only complaint is the plastic over the nose-bridge is angled inward, towards your nose, instead of outward away from your nose/following the line of your nose away from your face. And it's thick, so it digs into my nose. It's not a game-killer but I feel it and it's uncomfortable. It will be the thing that pushes me to try a different pair next time. If you have a "big" nose or one that curves outward from the top, I don't recommend these goggles. They will be uncomfortable for you. 2) Clarity - These are very clear and don't distort your vision underwater. They don't fog up (at least for now) and provide a wide range of vision. Good work. 3) Fitting - The strap is easy and intuitive to adjust but leaves a bit to be desired as it's a single strap around the back of your head. I like the security of 2 straps/a split strap that straddles the back of your head holding the goggles firm in place and preventing up/down movement. The good news is I haven't had issues with this yet, so it could just be a change in what I'm used to that makes no functional difference, but I'd be a little concerned to dive off a starting block as I'd worry they might release. Again, I HAVE NOT done this and I haven't had any issues, it is just a feeling. The button quick-release is a nice effortless way to pop them off when I finish and I'm tired! 4) Other - The case is a nice touch! I hate my goggles getting scratched and this helps prevent that. Nice to have. Overall - They are comfortable around the eyes, don't leave rings, are clear & don't fog up, and functionally have been great with the quick-release & included case. They may be uncomfortable on "big" or "protruding" noses due to nose-bridge design & thickness. 4 stars because they dig into my nose a bit...and I never thought I had a funny nose but maybe I do!
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Reviewed in the United States on December 12, 2016
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Verified Purchase
Sor
Grantham, US
★★★★★ 5
Great customer support, but blurry underwater for me.
Color: Blue Hawaii
I'm a casual lap swimmer who swims 30 minutes every day. Needed some decent goggles and saw the Aegend brand was a highly rated bestseller. I first ordered the mirrored version of this lens which is essentially identical to this clear version. Was really excited to hit the pool when I received the goggles. Love the strap system on these Aegends which adjust on the back and has a quick release button...my other goggles have a little short strap that adjusts at the temple and it drives me crazy. Goggles are very comfortable and never fogged up during my swim. Nice field of view. What's the issue then? These goggles are perfectly fine and clear above water, but blurry underwater. The blurriness is like a prism effect. My local YMCA has small tiles and with these goggles the tile lines were duplicated several times over. The effect isn't bad and perhaps some may be able to live with it, but it was annoying to me. Contacted Aegend customer service and they asked if I was myopic (no) and offered to send a replacement free of charge including a choice of couple different models. I chose instead to return the mirrored version and rebuy this clear one thinking perhaps the mirrored tint had something to do with it. Second pair of goggles arrived and same thing--clear above water and blurry underwater. Aegend says not everybody's eyeballs are built the same and again offered to replace the goggle free of charge including to their flat lens which shouldn't have the blurry prism effect. I declined since I know the strap design on their flat lens goggle would drive me crazy. So in summary--these goggles are great and customer support is first rate. But I cannot give the goggles 5 stars since they didn't work for my eye profile and caused everything underwater to be blurry. Doesn't seem like the majority of people buying these goggles have the same issue though so I wouldn't hesitate buying them to see if they work for you. UPDATE 2/14/17. I'm revising my review to 5-stars. Aegend once again contacted me and tried to make things right. They had another swim goggles with the clasp on the back like the one for this product but with a flat lens (https://www.amazon.com/dp/B01MTXI8SV). These new goggle work great and are clear underwater. Can't say enough about a company that stands by their products like Aegend.
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Reviewed in the United States on February 3, 2017
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Verified Purchase
cody
West Palm Beach, US
★★★★★ 5
Excellent Goggles — Comfortable, Secure, and No Leaks
Color: Aqua
These goggles are excellent quality and were very easy to adjust. They have good suction and fit nice and tight without being uncomfortable and stayed secure the entire time I was swimming. Not much for style, but these do look pretty cool. I wore them for about an hour with no issues at all—they remained comfortable and didn’t leak, which is a huge plus. The seal held up well without leaving painful pressure marks. The included case is also a great bonus and makes storage and travel easy. Overall, a very solid pair of goggles that perform exactly as expected. Definitely recommend.
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Reviewed in the United States on January 24, 2026
B
Verified Purchase
Bobbyd
West Palm Beach, US
★★★★★ 5
Good buy
Color: Bright Orange
Great goggles. Fits tight and looks great
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Reviewed in the United States on April 28, 2026
A
Verified Purchase
Amazon Customer
Dallas, US
★★★★★ 5
A great pair of goggles
Color: Aqua
Excellent goggles they fit comfortably are easy to adjust and I love the color.
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Reviewed in the United States on May 18, 2026

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