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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 2 Year - Warranty l360 Gen10 SvcEnsure the longevity and optimal performance of your HPE equipment with the HPE Pointnext Tech Care Basic with Defective Media Retention. This comprehensive post warranty support service is tailored to provide peace of mind with reliable coverage for a duration of two years. With features like next business day on site support and parts replacement, you can rest assured that your technology will be well cared for, keeping your operations running
Ensure the longevity and optimal performance of your HPE equipment with the HPE Pointnext Tech Care Basic with Defective Media Retention. This comprehensive post-warranty support service is tailored to provide peace of mind with reliable coverage for a duration of two years. With features like next business day on-site support and parts replacement, you can rest assured that your technology will be well cared for, keeping your operations running smoothly.
- Comprehensive Coverage: The HPE Pointnext Tech Care Basic service includes parts and labor, ensuring that any issues you encounter are quickly resolved with minimal downtime.
- Defective Media Retention: Retain any defective media for a thorough analysis and a seamless transition to new equipment, allowing you to maintain your data integrity while reducing wastage.
- Next Business Day Service: Experience minimal disruption with our next business day on-site support, ensuring that help is just a call away when you need it most.
- Two-Year Warranty: Enjoy two years of dependable service that offers both reliability and peace of mind, ensuring you can focus more on your business and less on equipment concerns.
- Expert Support: Access to HPE’s knowledgeable technicians who are equipped to handle a wide range of technical issues, providing you with prompt and professional assistance.
Technical Details of the Product
- Service Type: Post Warranty Support
- Service Duration: 2 Years
- Service Coverage: 9 x 5 Next Business Day On-site
- Includes: Parts & Labor
- Defective Media Retention Coverage: Yes
How to Install
To activate your HPE Pointnext Tech Care Basic service, follow these simple steps:
- Purchase the HPE Pointnext Tech Care Basic service through an authorized HPE partner or directly from the HPE website.
- Upon purchase, you will receive a confirmation email containing your service contract number and further instructions.
- Keep your documentation handy for any future service calls or support requests.
- In case of equipment failure, contact HPE support with your service contract information to initiate a service request.
Frequently Asked Questions
-
What does the HPE Pointnext Tech Care Basic service include?
This service includes parts and labor support, defective media retention, and next business day on-site assistance for equipment issues during the two-year warranty duration. -
Can I transfer my warranty to another location?
Yes, your HPE Pointnext Tech Care Basic service can be transferred as long as the new location is within the service area specified in your contract. -
How do I request service under my warranty?
You can request service by contacting HPE support directly and providing your service contract details for verification. -
Is defective media retained after warranty service?
Yes, the defective media retention policy allows you to keep any defective media for analysis, ensuring your data remains intact. -
What support hours are available with this service?
The service is available 9 x 5, which means support is accessible during standard business hours, excluding holidays.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 26 reviews
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Product Reviews
★★★★★ 5
Great product. Love that the water drains into the sink. Not all over my sink back.
Color: Black, Size: 7.9" x 3.7" x 6.2", Color: Black, Size: 7.9" x 3.7" x 6.2"
Very sturdy, functional and decorative.
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Reviewed in the United States on March 11, 2026
★★★★★ 4
Pretty good size, and storage but it moves a little.
Color: Black, Size: 7.9" x 3.7" x 6.2"
I ordered this in black, and it holds a large bottle of hand soap, my dish wand, and two other sponges/scrubbers. It really does drain into the sink, but you have to be careful to place it on the edge of the sink, or the water will drip onto the counter. Also, it's very light, so if you only have a few items in it, it's likely to move or fall when you reach for a sponge. Since we put a solid bottle of hand soap in there, it is much more stable, even when I'm using the pump dispenser. I can't tell if it's rustproof for long-term use, but so far it's functional after adding something to weigh it down. I like it much better than the flat sponge caddy we had before, and the quality seems good. I would like it to be more stable, but otherwise it's useful
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Reviewed in the United States on March 18, 2026
★★★★★ 5
Beautiful Organizer
Color: Gold, Size: 7.9" x 3.7" x 6.2"
Perfect for my sponges and bottle cleaners. Keeps my kitchen organized
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Reviewed in the United States on April 15, 2026
★★★★★ 5
Compact, Versatile, and No Rust So Far
Color: Black, Size: 7.9" x 3.7" x 6.2", Color: Black, Size: 7.9" x 3.7" x 6.2"
I looked around quite a bit before buying this because a lot of sellers offer the same or very similar design. I even saw versions with a dedicated spot for a Scrub Daddy, but I didn’t feel like paying extra for that. I went with this one hoping it would still work for my setup, and it absolutely does.
I’m limited on counter space, and this doesn’t take up much room at all. The removable brush holder cup is a big plus, I removed it and use that space for my Sponge Daddy, which fits perfectly. It also fits my hand soap and dish soap bottles without any issues, and I use the brush holder section to hold clean utensils.
I’ve been using this for almost two months now and wash dishes constantly, so there’s pretty much always some water dripping from the sponge while it dries. So far, there’s been no rusting and no color chipping, which was something I was concerned about. Overall, it works perfectly for my needs and feels well made.
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Reviewed in the United States on January 24, 2026
★★★★★ 3
Design Is Great. Material Was A Very Poor Choice.
Color: Black, Size: 7.9" x 3.7" x 6.2"
The gauge of the wire used is pretty thin. There is no real weight to this item. It does do exactly what I need it to do as it allows me to dry my dish cleaning brushes and my Dawn Puff brush in an organized manner. The taller basket is nice especially for my long handled brushes. It would actually be nice if there was a second basket since I have more handled brushes than anything else. I am also really happy that I went with this design where the drain pan is the entire length rather than a little spout where all the drainage is focused. The full length lines up better to usage of each individual brush. Due to its materials, I don't have much confidence in this being around long. So far, the black coating has held up and no r*sting (do not want to jinx myself) has occurred, but if and when it does, I fully expect the metal to fold like a house of cards. The design is actually great. The materials are its Achielles' Heel.
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Reviewed in the United States on January 11, 2026