SKU: 60420648850

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Extreme Network Inc Ew Responsepls Nbd Ahr H35273

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Description

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Extreme Network Inc Ew Responsepls Nbd Ahr H35273Extreme Networks delivers a comprehensive, 1 year Extended Service plan under the ExtremeWorks umbrella with ResponsePLUS. This proactive offering is designed to keep your network running smoothly by combining continuous remote monitoring, incident and problem management, proactive change and configuration management, regular software updates and upgrades, and advanced parts replacement. If you rely on Extreme Networks gear to power your business

Extreme Networks delivers a comprehensive, 1-year Extended Service plan under the ExtremeWorks umbrella with ResponsePLUS. This proactive offering is designed to keep your network running smoothly by combining continuous remote monitoring, incident and problem management, proactive change and configuration management, regular software updates and upgrades, and advanced parts replacement. If you rely on Extreme Networks gear to power your business operations, this service ensures heightened visibility, rapid issue resolution, and a structured path to optimal performance without the overhead of managing every detail in-house.

  • Continuous proactive remote monitoring coupled with incident and problem management to detect anomalies early, reduce mean time to detection (MTTD), and minimize downtime across your Extreme Networks infrastructure.
  • Proactive change and configuration management that inventories, validates, and optimizes device configurations, policies, and firmware baselines to maintain performance, security, and compliance across the network.
  • NBD advanced hardware replacement as part of the AHR (Advanced Hardware Replacement) and NBD (Next Business Day) coverage to keep critical devices online with minimal disruption, ensuring rapid restoration where it matters most.
  • Operational software updates and upgrades included within the service term to ensure devices run the latest features, security patches, and performance improvements delivered by Extreme Networks.
  • Dedicated expert support from Extreme Networks specialists, providing escalation paths, policy guidance, and hands-on assistance to keep your network aligned with business objectives for the entire 1-year period.

Technical Details of ExtremeWorks Managed Services ResponsePLUS

  • Service model: ExtremeWorks Managed Services ResponsePLUS, Extended Service, 1 Year, Service EW ResponsePLUS NBD AHR H35273. This reflects the consolidated offering that combines proactive monitoring, incident/problem management, change/configuration management, software updates, and hardware replacement coverage for the specified term and product family.
  • Key features: Continuous proactive remote monitoring; incident and problem management; proactive change and configuration management; operational software updates and upgrades; advanced parts replacement with Next Business Day scheduling; and AHR capabilities integrated into the service scope.
  • Coverage scope: Applies to covered Extreme Networks devices and components within the ExtremeWorks ecosystem as defined in the purchase agreement and service terms.
  • Response and resolution framework: Structured escalation paths to Extreme Networks engineering resources, designed to minimize service interruptions and provide timely remediation for critical incidents and recurring problems.
  • Delivery model: Fully-managed service delivered by Extreme Networks professionals, with coordination through your account team and access to the ResponsePLUS monitoring portal and incident records.

How to Install ExtremeWorks Managed Services ResponsePLUS

ResponsePLUS is a managed service, so there is no software installation to perform on your end. Activation and integration are handled through your Extreme Networks account team, following a streamlined process that bridges your current environment with the ResponsePLUS monitoring framework. Typical steps include:

  • Confirm eligibility and the 1-year term of the Extended Service, ensuring the devices and configurations align with the ResponsePLUS coverage described in the purchase arrangement.
  • Provide a complete inventory of covered devices, including model numbers, serials, firmware levels, and any existing management policies that should be included in the monitoring baseline.
  • Enable remote monitoring by coordinating with Extreme Networks to connect your devices to the ResponsePLUS monitoring infrastructure and establish data collection, visibility dashboards, and alerting channels.
  • Configure incident response preferences, escalation routes, and notification cadence to align with your organization’s operational practices and business hours.
  • Kick off proactive monitoring, access the ResponsePLUS portal for ongoing updates, and commence change and configuration management activities as part of ongoing service delivery.

Frequently Asked Questions

  • Q: What is included in the 1-year Extended Service for ResponsePLUS?

    A: The 1-year Extended Service includes continuous remote network monitoring, incident and problem management, proactive change and configuration management, operational software updates and upgrades, and advanced parts replacement (AHR) with Next Business Day (NBD) coverage.

  • Q: Which devices and products are covered under this service?

    A: Coverage applies to Extreme Networks devices and components designated within the ExtremeWorks portfolio and identified in the service contract. Specific coverage details are defined in the purchase agreement and the associated specifications for the H35273 SKU.

  • Q: How quickly are issues resolved under ResponsePLUS?

    A: The service framework emphasizes rapid identification and escalation of incidents, with defined response and remediation timelines based on incident severity and business impact. Details are provided through the service level guidelines in your contract and customer portal.

  • Q: What does Next Business Day hardware replacement entail?

    A: When a covered hardware component fails and qualifies for replacement under AHR, Extreme Networks coordinates a Next Business Day shipment or equivalent replacement process to minimize downtime and restore functionality promptly.

  • Q: How do I access the service and monitor progress?

    A: You will use the Extreme Networks customer portal associated with your ResponsePLUS agreement to view incident records, change activity, software upgrade status, and hardware replacement progress, with support from your Extreme Networks account team as needed.

  • Q: Can the service be renewed after the 1-year term?

    A: Yes. Renewal options are available through your Extreme Networks account team. Renewal typically extends monitoring, incident and problem management, updates, and hardware replacement coverage into a new term, subject to current product terms and pricing.

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SKU: 60420648850

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4.7 ★★★★★
Based on 22 reviews
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R
Verified Purchase
R Spires
Charlottesville, US
★★★★★ 4
High on Tropes and Satisfaction
Format: Kindle
This is a great Romantasy book full of action, adventure, and everything you look for in this genre. I won’t lie: it does kinda feel like the author found every common trope from every successful book of this kind and threw them all into this novel. But if it ain’t broke, don’t fix it. Especially in romance, there’s a large audience who has specific expectations, and they want them every time. Nothing wrong with that and many times I’m one of them. I have no idea what defines a spoiler honestly, so spoiler alert!!!!!!! Tropes include: Only one bed at the inn/bar Dissatisfaction with life before hunk appears Lost royalty The chosen one Montage of dress up time followed by shocked hunk Forbidden romance between two from rival peoples Power that cannot be controlled, simply guided/asked Gathering intel at the inn/bar FMC who knows how to fight/use weapons well There’s probably more but no need to list them all. Good story and I would recommend!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 14, 2024
L
Verified Purchase
Lisa B.
Massapequa, US
★★★★★ 5
OUTSTANDING
Format: Kindle
This was very, very good. The world is vast and characters are complex. There is a good plot with a whole lot going on. This is well written. Good twists and turns and some heart breaking moments. You will love these characters, they have heart and loyalty. I am hoping that there will be several more books. We've yet to see anything from the Sea Court but only a mention of them here and there. The Wood Court was given a quick couple of scenes, and only as far as some warriors, we've yet to enter their court and the Shadow Court, I'm not sure if they will be a force for good or bad, but they definitely will play a much bigger role moving forward. This is primarily the Ice and Air Courts. Told in multiple views, which I loved, it gives you a chance to see things from different eyes. There's alot of political maneuvering and deception. I loved it and will pick up the next book as it becomes available. If you like The Fae and the courts, you should love this. I think the author has mucn in store for us.
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Reviewed in the United States on March 8, 2020
J
Verified Purchase
Jessika
Fort Morgan, US
★★★★★ 4
Definitely worth the read!
Format: Kindle
After taking a deep breath and taking in that wicked twist of an ending, I have finally composed myself. My first thought when I started this book was that I love Reyna's character. I was intrigued by her connection with her familiar and the Ruin that is plaguing her land. It came as no surprise that she took her sister's place in an attempt to protect her. When they reach the Air Court everything slows down. This is where it was iffy for me. First of all, I like multiple POV's in books however 7 is a bit much. It starts to interrupt the story line. I felt like I was finally making progress connecting with one character, then it was switched to another person. I felt they all had necessary or pertinent information but not necessarily were they all POV worthy. The only other thing that annoyed me was that Reyna constantly was " trapped." She would rush off without thinking, only to need rescuing. She is brilliant in a fight, but she really doesn't think through anything. Lorcan is amazing. I know he might be on the "bad" list, but his background is so interesting. Eislyn(Reyna's sister) is really so sweet, but calculating. I enjoyed her and Thane's dialogue. The author did an amazing job with the imagery in this book. Everything was so detailed it was easy to fall into the scene. I love unexpected twists and while part of the ending I expected, I wasn't expecting how it took place. All in all, I found it very entertaining and I am very invested in continuing this series. Favorite quotes: "The truth may be twisted but never false." "Who was she if she was not the enemy of the Air Court? What was her purpose of she no longer has that?" "In a war-torn land, love was always a lie."
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 4, 2020
K
Verified Purchase
KAB
Belleville, US
★★★★★ 5
Great Read!!! Great story!!!
Format: Kindle
The series is long, but Ms. Wolfhart does a fantastic job of weaving this tale while bringing so much to the characters. Surprises and plot twists along the way to keep you intrigued. There is some graphic sex, but is no way the focal point. Grammar was excellent (a rare find with a lot of self publishers) with only a few noted errors. I rarely give 4 stars, let alone 5.
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Reviewed in the United States on April 30, 2021
E
Verified Purchase
Elisa
New York, US
★★★★★ 3
Sadly, DNF
Format: Kindle
I read this thru KU. I LOVED the synopsis. And then I began reading... and it was a DNF at 68% after picking it up and putting it down several times because I really loved the main female character. *****SPOILERS***** Pros: The world is unique, intriguing and fun. The primary female character is bad-a** but not a b*tech or a mary sue. The primary female has depth. I really want to know what happens to her even tho it's been weeks and I don't remember her name. The villains to the point I read are pretty good -- an ever present threat of mysterious and possibly many culprits. Cons: Way, way too many points of view. I stopped counting at 7. It's the prime reason why I don't care about most of the characters or remember their names even when I like them. There's just too many points of view so almost none of the characters have enough book space for the author to properly develop them. This literally killed the book for me. Actually it killed my desire to read. For weeks. The main male is more villain than hero. He agreed to marry the main female then locks her up & eschews her for her sister, all while bad mouthing her as unfit to rule when he never spent any time with her getting to know her. He is actually unfit to rule as he is blind to the woes of his own kingdom and starts off a peace mission to secure a ceasefire through marriage by murdering an inn full of people in her country for no real reason. Plus, he constantly makes promises he does not keep. And it's gross of him to pine for the sister behind the main female's back. ***** As much as I really wanted to see what happened to the main female character, it wasn't enough for me to keep trying to slog thru this book. There was a lot of potential here that just fell short. Hence, 3 stars.
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Reviewed in the United States on June 19, 2021

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