SKU: 69724206740

Cisco CX Level 2 - Service 8x5xnbd Catalyst Ie3300 With

Sale price$603.42 Regular price$670.47
Save 10%

Pay in installments of $167.62 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Aug 28 - Sep 2

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

Cisco CX Level 2 - Service 8x5xnbd Catalyst Ie3300 WithThe Cisco CX Level 2 service package for Catalyst IE3300 is engineered to deliver robust, reliable support tailored to industrial and enterprise edge deployments. This 8x5 coverage with Next Business Day (NBD) hardware replacement is designed to minimize downtime, accelerate fault resolution, and keep your industrial Ethernet networks operating at peak performance. Built for the Catalyst IE3300 family, this service combines access to Ciscos skilled

The Cisco CX Level 2 service package for Catalyst IE3300 is engineered to deliver robust, reliable support tailored to industrial and enterprise edge deployments. This 8x5 coverage with Next Business Day (NBD) hardware replacement is designed to minimize downtime, accelerate fault resolution, and keep your industrial Ethernet networks operating at peak performance. Built for the Catalyst IE3300 family, this service combines access to Cisco’s skilled technical resources with fast, predictable execution, so your team can focus on business outcomes rather than device downtime. Whether you’re running a rugged manufacturing floor, a campus edge, or a distributed industrial network, CX Level 2 aligns with your operational calendar while maintaining the high standards Cisco customers expect. With a clear scope, defined response times, and a streamlined escalation path, you gain predictable support that complements your network architecture and service-level expectations.

  • Priority Level 2 technical assistance with 8x5 coverage ensures expert engineering support during regular business hours, with a dedicated path to resolve complex issues affecting Catalyst IE3300 devices and adjacent network segments.
  • Next Business Day hardware replacement minimizes downtime by delivering replacement components within the next business day after fault determination, helping you restore service quickly and maintain service level commitments.
  • Comprehensive support for Catalyst IE3300 series covers configuration assistance, troubleshooting, and software update guidance specific to the IE3300 family, ensuring compatibility with your industrial deployments and security requirements.
  • Access to Cisco TAC and engineering resources provides authoritative guidance from Cisco’s specialized teams, with escalations managed to keep resolution timelines predictable and aligned with your operational needs.
  • Software updates, security patches, and proactive guidance included where available, helping you stay current with firmware improvements and best-practice configurations to safeguard your edge network.

Technical Details of Cisco CX Level 2 Service for Catalyst IE3300

  • Service Level: Cisco CX Level 2 — targeted for mission-critical edge deployments with advanced technical support needs.
  • Coverage Window: 8x5 business hours, designed to align with standard corporate and IT operations; weekends and holidays may have limited coverage unless specified in contract.
  • Response and Resolution: Priority triage through Cisco TAC with Next Business Day hardware replacement when supported faults are identified, subject to product terms and conditions.
  • Supported Platform: Cisco Catalyst IE3300 Series switches, including model variants within the IE3300 family; coverage includes configuration and compatibility guidance for common IE3300 use cases.
  • Included Services: Remote diagnostic support, software update guidance, best-practice configuration assistance, and escalation management to ensure efficient fault isolation and remediation.
  • Delivery Model: Managed through Cisco or authorized partners; single point of contact for incident reporting, status updates, and service proof of delivery.
  • Software and Firmware: Access to Cisco IOS XE updates and security patches as aligned with Cisco’s release policies and the Customer’s entitlement; subject to product eligibility and maintenance terms.
  • What’s Not Included: Physical labor on-site (unless specified in the contract), non-Cisco hardware issues, and services outside the defined Level 2 scope, which may require upgrade to higher-tier support or separate service offerings.

How to Install Cisco CX Level 2 Service

Activating Cisco CX Level 2 service for your Catalyst IE3300 devices is a straightforward process designed to minimize disruption and accelerate onboarding. The following steps outline how you can prepare and initiate the service, ensuring a smooth transition from purchase to active support:

  1. Confirm eligibility and purchase: Ensure your IE3300 devices are under current support terms that include CX Level 2 coverage. Verify contract identifiers (customer number or SKU) with your procurement or partner administrator.
  2. Define coverage boundaries: Work with your Cisco account representative to map the exact IE3300 devices and sites that will receive CX Level 2 support. Clarify whether any non-IE3300 devices or adjacent infrastructure will be included in the service scope.
  3. Gather device details: Collect essential identifiers such as device model, serial numbers, and current firmware versions. Have the network diagram ready to help the Cisco technical team reproduce your environment accurately.
  4. Schedule onboarding with the provider: Arrange a kickoff call or onboarding session with Cisco or your authorized partner to confirm contact points, escalation paths, and preferred communication channels for incident notifications and updates.
  5. Enable proactive readiness: Establish backup configurations, secure access pathways for remote diagnostics, and ensure that essential management credentials are accessible to authorized engineers in the event of a fault.
  6. Initiate service: Once onboarding is complete, log service tickets through your designated channel. For faults that qualify for Next Business Day hardware replacement, prepare the device for rapid shipment and verify replacement procedures are understood by your operations team.

After activation, your team can rely on CX Level 2 for rapid fault isolation, expert troubleshooting, and strategic guidance to optimize the IE3300 deployment. The service is designed to integrate with your network operations center (NOC) and change management workflows, providing clear incident tracking, regular status updates, and a reliable path to resolution. By combining Cisco TAC expertise with a defined 8x5 support window, CX Level 2 helps reduce mean time to repair (MTTR) and maintain service continuity across industrial and enterprise edge environments.

Frequently Asked Questions

  • What is Cisco CX Level 2 Service? It is a mid-tier support offering that provides extended technical assistance from Cisco’s engineering teams during business hours, with hardware replacement available on a Next Business Day basis for covered faults on supported devices, such as Catalyst IE3300 switches.
  • What devices are covered under this service? The primary focus for this description is the Cisco Catalyst IE3300 Series. Check your contract to confirm which IE3300 models and site installations are included, along with any related Cisco devices that may be eligible.
  • What does 8x5x Next Business Day mean? 8x5 indicates eight hours per day, five days per week of technical support availability, typically during standard business hours. “Next Business Day” refers to the replacement hardware being shipped or delivered by the next business day after fault confirmation, depending on logistical feasibility and device availability.
  • Does this service include on-site technician visits? CX Level 2 generally emphasizes remote engineering support and hardware replacement logistics. On-site visits are not guaranteed unless specified in your agreement or as part of a higher-tier service or add-on option.
  • Are software updates and security patches included? Yes, where available and aligned with Cisco’s release policy, customers receive guidance on firmware updates and security patches compatible with the IE3300 series as part of the service terms.
  • How do I contact Cisco for CX Level 2 support? Support is routed through your Cisco account team or authorized partners. Your contract will specify the preferred escalation path, contact channels (phone, portal, or email), and response-time commitments for incident handling.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 69724206740

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.0 ★★★★★
Based on 16 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
L
Verified Purchase
Lady
Grantham, US
★★★★★ 5
Great toy for a smaller dog
Color: Checkers - Dinos Bruto (Purple), Size: Mini
This is a small, firm, sturdy toy designed for chewing. It isn't a soft toy and it does not have a squeaker. My dog is only 8 lbs, and this is a perfect size for her. I discovered these smaller toys through my groomer. Other manufacturers make this size, as well. The "hard chew" part indicates that this toy will not be chewed to death easily. The oldest one that we have is still in good condition. It's a baby duck (also available on Amazon) and it's over a year old. The dinosaur is colorful, easy to throw, and a really cute. Every night, my dog gives these small toys a bath, cleaning them up by licking each one before going to sleep. It's as if they are her babies. Since she never had a liter, my vet said that they are about the size that her babies would have been, so she may see them as her babies. She treats them well. Every now and then they go" swimming" in the washing machine and come out looking bright and new again.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 2, 2026
L
Verified Purchase
Lori
Omaha, US
★★★★★ 4
Updated, still going !! didn't last two minutes.
Color: Checkers - Elephant (Gray), Size: Large, Color: Checkers - Elephant (Gray), Size: Large
I hated giving this a 1 star, because it was so cute when I unpacked it today. I just gave it to my dog and in less than two minutes he has a hole ripped in it.! he loves it so I don't wanna take it away from him, but I'm sure it's going to be gone in another few minutes. Why can't someone make a stuffed animal for a dog that lasts like they say so on their listing? I really should take it away from him and send it back, but I don't have the heart. I had to come back and give this a better review. it deserves at least four stars because even though he ripped holes in it, this one has lasted way longer than any other toy. He's actually still playing with it, and it still has some crinkle left to it so he didn't destroy the whole thing as quickly as he did other stuffed animals. I will certainly buy another one because at least it lasted a week so far!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 6, 2026
R
Verified Purchase
Russell C. Longmire
Houston, US
★★★★★ 3
Looks Nice But Destroyed by my Lab
Color: Checkers - Elephant (Gray), Size: Large, Color: Checkers - Elephant (Gray), Size: Large
A really cute little elephant. My lab loved it and carried it around for a week. Then the elephant began losing body parts. Both legs are gone now plus the big squeaker. Lab still likes the elephant and carries it around. Its loosing stuffing and the real question is what body part is next. Its nice but not tough.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 26, 2026
N
Verified Purchase
Nash Crawford
Pawtucket, US
★★★★★ 5
Nice toy for Chewers!
Was chewed in a day or so, but she loved it.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 13, 2026
B
Verified Purchase
Beth
Fort Morgan, US
★★★★★ 5
Still in one piece and played with!
Color: Checkers - Dinos Bruto (Purple), Size: Mini
Very durable for my little King Charles Chewer. She's had it for a while now and all though the chewing phase has calmed down, she still can be somewhat rough with the toys. The little dino is standing firm. It was a battle she figured she couldn't win with Dino. Now he's a fetch/ tug o war toy that still gets a few nibbles.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 10, 2026

recommand products