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Description
Progress Service Agreement - 1 Year - Service r Upto 1yr SvcThe Progress Service Agreement 1 Year Service is your essential partner in technical support, designed to ensure that your operations run smoothly and efficiently throughout the year. With this agreement, you can access comprehensive support services tailored to meet your specific needs, providing you with peace of mind and reliable assistance whenever you require it. Let us handle the technical challenges while you focus on what you do best.
The Progress Service Agreement - 1 Year - Service is your essential partner in technical support, designed to ensure that your operations run smoothly and efficiently throughout the year. With this agreement, you can access comprehensive support services tailored to meet your specific needs, providing you with peace of mind and reliable assistance whenever you require it. Let us handle the technical challenges while you focus on what you do best.
- Comprehensive Technical Support: Our Progress Service Agreement offers 9 x 5 technical support, ensuring that expert assistance is available during business hours to resolve any issues that may arise swiftly.
- Phone Support Service: Enjoy dependable phone support that allows for quick issue resolution. Our experienced technicians are just a call away, ready to assist you in real-time, minimizing downtime.
- 1 Year Service Duration: Benefit from a full year of service, giving you the assurance that your technical needs will be consistently met, enhancing operational efficiency and delivering precise results.
- Peace of Mind: With the Progress Service Agreement, you gain the confidence of knowing that dedicated support is readily available to help maintain productivity and minimize disruptions to your workflow.
- Expert Technicians: Our team comprises seasoned professionals trained to handle any technical issue. You receive the highest level of service and expertise throughout the duration of your agreement.
Technical Details of Product
- Service Duration: 1 Year
- Support Hours: 9 x 5
- Support Type: Phone Support
- Coverage: Technical support for all associated products and services
- Response Time: Prompt responses during support hours
How to Install
- Purchase the Progress Service Agreement through our online platform.
- Receive a confirmation email with the details of your agreement.
- Contact our support team to set up your account and begin utilizing your service.
- Follow the provided instructions to access your technical support whenever needed.
- Keep your agreement details handy for quick reference during service calls.
Frequently Asked Questions
- What type of support is included in the Progress Service Agreement? The agreement includes 9 x 5 technical support via phone, with our technicians equipped to assist with a range of technical issues related to your products and services.
- Can I upgrade my service during the agreement? Yes, you can discuss upgrading your service package with our support team at any time during your agreement.
- What happens if I need support outside of business hours? Our standard agreement provides support during business hours, but we offer options for extended support packages if you require assistance outside of these hours.
- Is there a limit to the number of support calls I can make? No, the Progress Service Agreement offers unlimited support calls during the covered hours within the agreement period.
- How do I renew my service agreement once it expires? You will receive a notification before your agreement expires, providing you with renewal options. Simply follow the instructions in the email to renew your service.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 30 reviews
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Product Reviews
★★★★★ 1
Make sure you read the terms and conditions and don't let them off the hook
Asurion is counting on the fact that you don't know how to read. They made the claim process aggravating and as difficult as possible. I CAN read and had to review the terms and conditions with them on the phone and threaten to involve an attorney before they would honor the coverage. They tried to say my product was not portable, when the word "portable" is literally in the name of the product. Then they tried to say the the accidental drop was not covered, but it clearly states in the terms and conditions that an accidental drop and a cracked screen is a covered event. I buy the coverage almost every time I am offered it, but I will be rethinking that going forward and Amazon should consider finding a different company to issue the protection plans for their products because I fear this is the beginning of a lot of complaints. I have filed a claim in the past and it was very straightforward and easy, but they must have a new company managing the plans now, because it was anything but easy. If I was an older person who was not tech savy, or who just took someone's word at face value, I would be out the cost of my item and the protection plan. BUYER BEWARE
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Reviewed in the United States on August 20, 2025
★★★★★ 5
Refunded money quickly
Good service
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Reviewed in the United States on May 3, 2026
★★★★★ 5
Easy and convenient to use
Love my product is easy to use, I truly recommend 100% price and quality.
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Reviewed in the United States on May 26, 2026
★★★★★ 5
Knowledgeable and helpful
I purchased a new Sony TV and was having a lot of trouble coordinating the settings. After struggling for 1.5 days, I gave up and called the number for Asurion. There was a reasonable wait while I found the "right" tech person, but it was worthwhile. He was knowledgeable and patient. He gave me confidence and we worked together to solve all my issues. At the end he became pressuring, wanted me to buy a monthly gig with them.
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Reviewed in the United States on January 18, 2026
★★★★★ 5
They honor their product.
I've been dealing with Asurion for over a decade now. They're my first choice when making a purchase that I know I'm going to have around for a while. Asurion backs its product to the hilt. I purchased a mid-range priced printer about 2 1/2 yrs. ago along with a 3yr. warranty from Asurion to cover any unexpected 'surprises' that might happen to pop up. Fast forward to approximately 3 months ago, when my printer decided that it wanted to start acting up. The print quality was taking a nose dive; colors were beginning to drop out, showing streaks and fading. Clarity and sharpness are virtually gone. I contacted Asurion about the problem. I couldn't have found a nicer rep to deal with. She said not to worry and within minutes had the situation under control. She sent me all the information and pre-paid postage on how to pack and have my unit shipped to their repair facilities. In less than a week my unit was repaired and returned to me. However, this is not the end of the story. Within a few days, my unit was acting up again and doing the same thing it went in for. Again, I got hold of Asurion (Same great service, different girl). We repeated the same process as before, but this time the unit was there about a week longer. When I finally received the unit, I immediately hooked it up and put it through the numbers, testing everything. To be blunt, the print quality was worse than the 1st time it went in for service. After voicing my displeasure (basically having a hissy-fit), I regained my composure and contacted Asurion, again! This time they told me that since their techs were unable to resolve the issue and to not have me waiting any longer than I have already, they're going ahead and refunding the total amount I paid for the unit. Even though it was somewhat of a Pain-in-the-ASS to go through, I couldn't be happier. Within 48 hrs. I had my refund in hand and I turned around and purchased a replacement Printer. Moral to the story, have a contingency plan, Just in case. Check out Asurion: Great customer service - Nice people, very competitive pricing for their products and they honor their word by their actions. Highly recommend Asurion to anyone.
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Reviewed in the United States on May 27, 2024