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Description
Microsoft Surface Laptop 5 13.5" Touchscreen Notebook - Intel Core i5 12th Gen i5-1245U - Intel Evo Platform - 8 GB - 512 GB SSD - English Keyboard - Matte BlackMeet the Microsoft Surface Laptop 5 13. 5" touchscreen notebook, a refined fusion of speed, elegance, and reliable everyday performance. Built around the 12th Gen Intel Core i5 1245U and optimized by the Intel Evo platform, this laptop is crafted for multitasking with ease, delivering responsive performance across productivity apps, web work, and creative tasks. The 13. 5 inch touchscreen provides bright visuals and intuitive navigation, letting you
Meet the Microsoft Surface Laptop 5 13.5" touchscreen notebook, a refined fusion of speed, elegance, and reliable everyday performance. Built around the 12th Gen Intel Core i5-1245U and optimized by the Intel Evo platform, this laptop is crafted for multitasking with ease, delivering responsive performance across productivity apps, web work, and creative tasks. The 13.5-inch touchscreen provides bright visuals and intuitive navigation, letting you interact with documents, presentations, and media with a natural, fluid touch. The Matte Black finish gives the device a timeless, professional look that complements any setting—from home offices to campus desks—while the English keyboard offers familiar, comfortable typing for hours of uninterrupted work. With 8 GB of RAM and a fast 512 GB SSD, you get snappy boot times, quick app launches, and ample storage for important files, projects, and media. Designed to pair with Windows 11, this Surface Laptop 5 enhances productivity through smarter features, improved security, and seamless integration with your Microsoft 365 tools, cloud storage, and collaboration apps. Whether you’re drafting reports, compiling class notes, editing slides, or video conferencing with teammates, this notebook is built to keep pace with modern tasks in a sleek, portable form factor.
- Blazing multitasking with performance you can rely on: The Surface Laptop 5 is powered by a 12th Gen Intel Core i5-1245U and carries Intel Evo certification, delivering swift responsiveness, smooth app switching, and efficient power usage for work, study, and light creative tasks. This combination ensures you can run multiple programs, browser tabs, and cloud services simultaneously without grinding to a halt, while maintaining reliable battery efficiency for day-long productivity.
- Vivid 13.5-inch touchscreen that invites interaction: The 13.5" PixelSense touchscreen delivers crisp text, vivid colors, and wide viewing angles, making it ideal for reading, annotating documents, sketching ideas, and navigating Windows with ease. The responsive touch interface plus precise finger and stylus interaction makes it a versatile tool for note-taking, design tweaks, and on-the-go content consumption.
- Solid storage and memory for everyday use: With 8 GB of system memory and a 512 GB solid-state drive, you can boot quickly, switch between apps with minimal delay, and store a substantial library of documents, presentations, media, and downloaded resources. The fast SSD ensures quick file transfers and program launches, so you spend more time being productive and less time waiting.
- Premium build and keyboard for long sessions: The Matte Black chassis presents a refined look that fits professional environments, while the English keyboard is designed for comfortable, accurate typing across long study sessions or business tasks. A responsive touchpad and thoughtful keyboard travel enhance typing comfort, supporting focus and efficiency during meetings, assignments, and creative work.
- All-day efficiency with Intel Evo benefits: Engineered for enduring performance, this Surface Laptop 5 leverages the Intel Evo platform to provide reliable battery life, faster wake from sleep, and sustained responsiveness across daily tasks. Expect strong efficiency during typical work and study routines, with dependable performance for productivity apps, video conferencing, and web-based workflows wherever you go.
Technical Details of Microsoft Surface Laptop 5
- Processor: Intel Core i5-1245U (12th Gen)
- System Memory: 8 GB
- Storage: 512 GB SSD
- Display: 13.5" touchscreen
- Platform: Intel Evo verified
- Color / Keyboard: Matte Black with English keyboard
How to set up and start using your Surface Laptop 5
- Unbox your Surface Laptop 5 and connect the included power adapter to a reliable outlet. Ensure the device is charged or plugged in before first use to allow a smooth setup experience.
- Power on by pressing the power button and follow the on-screen instructions to configure Windows 11. Connect to your Wi‑Fi network, sign in with a Microsoft account, and set up your preferences to tailor your workspace.
- Complete the initial updates and driver installations to ensure you have the latest security patches, performance improvements, and feature enhancements. This may require a brief restart to finalize installation.
- Personalize your environment: adjust display brightness and color settings for comfort, enable Windows Hello for fast sign-in, and install essential apps such as productivity tools, note-taking apps, and cloud storage clients.
- Connect accessories and optimize your workflow: pair a mouse or keyboard, attach a USB-C hub or external monitor as needed, calibrate the touchscreen if desired, and organize your files and shortcuts so you can jump straight into work or study from day one.
Frequently asked questions
- Q: Is the Surface Laptop 5 a touchscreen notebook? A: Yes. It features a 13.5" touchscreen that supports touch input for intuitive navigation, annotation, and interactive demonstrations, making it convenient for both productivity tasks and creative use with Windows 11.
- Q: What are the core specs in this configuration? A: This model is equipped with an Intel Core i5-1245U (12th Gen), 8 GB of system memory, and a 512 GB SSD, providing balanced performance for everyday work and study, along with fast storage for files and applications.
- Q: Does it come with Windows 11? A: Yes, the Surface Laptop 5 ships with Windows 11, offering integrated productivity features, strong security, and a connected experience with Microsoft 365 and other services.
- Q: How portable is the Surface Laptop 5? A: The 13.5" form factor delivers a slim, lightweight design that’s easy to carry between home, school, or the office, while preserving a comfortable keyboard and a high-quality display for extended use.
- Q: Can I upgrade RAM or storage later? A: RAM and storage in this configuration are fixed at purchase and are not intended for user upgrades. If you anticipate needing more capacity, plan accordingly with external storage or cloud services.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.6 ★★★★★
Based on 15 reviews
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Product Reviews
★★★★★ 5
Excellent Investment!
Color: Black, Style: ET-2800-B, Pattern Name: Printer
I have had this printer for two years now. I purchased it to do invitations and signs for my Daughter's baby shower. I designed an invitation, printed more than sixty copies with address labels, return address labels, numerous signs, games
and raffles tickets. I used it again for the Baby's 1st Birthday same amount of items. I have not had to fill the colored ink in over 2 years. I have filled the black. My husband also uses it for work and I've printed several other projects including pictures. Everything has always exceeded my expectations. For the price you get excellent quality. I find the software easy to use and update.
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Reviewed in the United States on June 11, 2026
★★★★★ 5
Simple and not Drama claim process.
’ve had Asurion coverage for a couple of years and never needed to use it until recently, when my pool salt cell (less than two years old) stopped working. I had purchased it with an Asurion protection plan, so I contacted them to start a claim.
The process was simple and straightforward to follow. In the end, they honored the plan and covered the cost of my salt cell based on the value when I originally bought it. They issued me a gift card that I could use on Amazon for that amount.
While prices have gone up and a new cell now costs about $200 more, it was still definitely worth having the coverage. Overall, I’m satisfied with how the claim was handled.
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Reviewed in the United States on June 8, 2026
★★★★★ 5
Love this protection plan
Quick and easy. My daughter's cracked her screen on her phone, as soon as it happened I went on the app, filed the claim. Ten minutes later I received the email with the shipping lable. The following day I dropped the phone off at ups and 4 hours later I received the digital gift card. Ive filed several claims since getting the protection plan and with four kids its definitelysomething im glad to have especially since i dont have to buy a protectionplan for each item now. I have filed claims for electric scooter the stoped working for no reason, my son's phone stopped charging, my oldest daughter cracked her phone screen, my son's video game controllers up and died and each time it was quick and easy and no fuss
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 13, 2026
★★★★★ 1
Don't waste your money - these people will not help you
On March 9th 2024, I purchased a MCombo Lift Chair costing $785. On the same day, through the same Amazon account (my PERSONAL account since I also have a business account), I purchased an Asurion Complete Protect policy at the cost of $16.99 per month plus taxes. About one month ago, a problem arose with the chair that required me to make a claim using the "Complete Protect" policy that I had purchased for that very item. The claim was initiated on January 1st, 2025 - On January 3rd, I received an email asking me for photographs showing the damage for which I was making a claim. I sent those photographs via email to the address provided on January 6th. On January 27th, having not received ANY response from Asurion, I contacted them via phone and was told that my purchase had been made with a business account, that it was being used for business purposes, and was therefore not covered. I assured the Asurion Representative that it was most certainly not a business use, and that the chair that I was claiming for had been purchased because I had extensive shoulder surgery done that made it impossible to get in and out of bed. After speaking (unsuccessfully) with the Asurion Rep, I then contacted Amazon Customer Service. I spoke with an Amazon Customer Service Representative on the phone who confirmed that I had in fact used my personal account to purchase the chair and the Asurion Complete Protect policy. That representative went on to send a message to Asurion on my behalf confirming that the purchase was for personal use and not business use. Asurion responded, asking me to call them with the order number for the Asurion purchase. The number I gave was the exact same order number on my order history, however, the Asurion Rep could not find it. I was finally able to discover that the order number in Asurion's system was entirely different and isn't even in the same format as an Amazon order number.
Upon the Asurion representative finding my plan, she informed me that the chair was listed as being purchased for business use (despite Amazon confirming that it was NOT) but that I should give them "a couple of business days" to resolve the issue. Five business days later, still no response and so I called them again (Yesterday - February 1st 2025)... Lo and behold, I got the same crap yet again... the purchase was listed as business use and was therefore being denied, but she promised to remove the business use commentary and put the claim through again.
Today, February 2nd, I called Amazon yet again to escalate and had to call THREE times because the first two calls resulted in me finally being connected to an Asurion representative (two different reps) and each time, the Asurion representative hung up the phone as soon as my name was mentioned.
It has become clear to me that the Asurion "Complete Protect" policy is a SCAM - they will NOT take care of your issue, regardless of how long you've been paying. I have been paying every month since March 9th last year - so they've received over $170 from me thus far, with zero other claims, and if I am able to cancel right now, I will only receive $16.99 back. All I want, is the chair that I purchased the policy for coverage of, to be repaired or replaced. Asurion are NOT helping, and are actively avoiding contact.
At this point, I am considering legal action against Asurion for fraud - perhaps even a Class Action. I'll wait and see if my issue gets resolved within the next 10 days or so.
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Reviewed in the United States on February 2, 2025
★★★★★ 5
Asurion is AWESOME!
Ok, so let me start with the fact that you should NOT waste your time calling Amazon's customer service if you think you have a claim under Asurion's monthly protection plan. CALL ASURION!
I wasted almost an hour with Amazon representatives that have absolutely no training in how the Asurion plan works, or even any idea if my item was covered. In fact, they told me the mechanized chair I purchased under the plan wasn't covered!
Finally, my call got escalated to a manager who was just as clueless about my coverage, but had the best idea ever... call Asurion!
The smartest thing I did that morning was hang up with Amazon, and reach out to Asurion as I should have done in the first place.
Dealing with Asurion's customer service, after my Amazon call, was like being elevated to VIP status! 😄
Asurion's rep nicely took all my info, including the chair's purchase date and order number. Then they asked that I upload a couple of pictures of the product, along with a written description of the malfunction I had mentioned over the phone.
This is where it gets really good. They told me they'd review the claim to determine if they'd send a repair
specialist or reimburse me the cost of the item. In less than 48 hours, they determined that a payout was in order, and sent me an email that included an Amazon gift card for the total cost of the item minus the taxes I had paid, which I loaded directly into my Amazon wallet. Apparently, Asurion does not include the purchase taxes in their coverage.
But, I can live with that.
All in all, Asurion's claims division get a double thumbs up 👍🏽👍🏽, and the company gets big ups from me for not only standing behind their protection plan, but doing so expeditiously!
Special note: If you buy a lot of stuff from Amazon, and have Asurion's monthly protection plan, scroll the item listing before pulling the trigger on your purchase... you need to see the green streamer that indicates your product is protected by the plan. If you don't see that, check to see if there are alternative products that might be covered. There are very few electronic or high ticket items that aren't covered, but looking for that green banner in the item description that says it's covered is key to foregoing any future headaches.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 26, 2026
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