ATEN SN3002 2-Port RS-232 Secure Device Server

The ATEN Altusen™ SN3002 is a 2-port RS-232 Secure Device Server that turns legacy serial equipment into network-enabled assets. As part of the SN3000 series, this external IP-based device securely bridges RS-232 devices to an Ethernet network, enabling remote access from anywhere on your LAN, WAN, or the internet. Designed for data centers, manufacturing floors, security installations, and facilities relying on older serial gear, the SN3002 provides a reliable, scalable pathway to manage, monitor, and collect data from critical equipment without sacrificing security or performance.

• Two RS-232 ports for effortless serial expansion — Expand the number of serial interfaces available to your host computer or application by adding two reliable RS-232 channels in a compact, external enclosure.
• Secure, remote access over Ethernet — Access and control your legacy devices remotely through a secure IP-based connection, reducing the need for direct physical access and enabling centralized monitoring and management.
• Easy management with web GUI and network-friendly features — Configure serial settings, port mappings, and security options via an intuitive web-based interface, while supporting standard networking practices for seamless integration into existing IT environments.
• Flexible deployment and compatibility — Works with common TCP/IP networks, supports DHCP or static IP configuration, and is compatible with a wide range of operating systems and terminal software over IP.
• Durable, compact design for demanding environments — Built as an external device server with a streamlined footprint that fits easily in telecom racks or on a desk, while delivering dependable performance for continuous operation.

Technical Details of ATEN SN3002 2-Port RS-232 Secure Device Server

• Serial interfaces: 2 x RS-232 serial ports to connect legacy devices with full duplex communications.
• Networking: Ethernet connectivity (RJ-45) with TCP/IP support, enabling remote serial port access over standard IP networks.
• Management and security: Web-based management interface for configuration and monitoring, with authentication options designed to secure remote access to connected devices.
• IP protocol support: Compatible with IPv4 and IPv6 networks, enabling flexible deployment in modern infrastructure.
• Port sharing and virtualization: Enables central hosting of serial devices over the network, allowing multiple clients and applications to access serial resources as needed.
• Power and form factor: External power supply in a compact, rugged enclosure suitable for data centers and industrial environments.
• Compatibility: Works with standard terminal software and host systems via IP-based serial over TCP/IP connections, making integration straightforward without specialized client software.

how to install ATEN SN3002

• Connect each RS-232 device to the SN3002’s two serial ports using appropriate serial cables, ensuring correct baud rate, data bits, parity, and stop bits to match the attached equipment.
• Connect the SN3002 to your network using an Ethernet cable to a switch, router, or gateway. Power the unit with the supplied external power supply.
• Access the web-based management interface from any computer on the same network by entering the SN3002’s IP address. If your network uses DHCP, enable DHCP and later assign a fixed IP for stable remote access.
• Configure basic network and security settings, including IP address, subnet mask, gateway, and authentication options. Create port mappings or virtual serial channels to define how host applications connect to each RS-232 port.
• Set serial parameters to match the connected devices and test the connection by initiating a session from a client machine. Save the configuration and monitor network activity through the management console to ensure reliable operation.
• Optionally enable additional security features, enable logging, and configure SNMP or other supported management protocols to integrate with your existing IT monitoring environment.

Frequently asked questions

• Q: What is the ATEN SN3002?

  A: The SN3002 is a two-port RS-232 secure device server that converts legacy serial equipment into network-enabled devices, allowing remote access, monitoring, and management over Ethernet. It’s part of ATEN’s SN3000 series, designed to expand serial capacity and simplify integration with modern IT infrastructures.

• Q: How many serial ports does the SN3002 have?

  A: It features 2 RS-232 serial ports, providing dual-channel support for connecting two independent serial devices to the network.

• Q: How do I manage the SN3002?

  A: Management is available through a web-based GUI over IP, with options for authentication and centralized configuration. You can also monitor status and performance and apply security settings from the management interface.

• Q: What type of security is available?

  A: The SN3002 is designed to provide secure remote access to connected serial devices. This typically includes authentication and encrypted communications as part of its secure device server capabilities; use the web interface to enable and configure these protections in your environment.

• Q: What environments is the SN3002 suitable for?

  A: It is suited for data centers, manufacturing floors, security installations, and other facilities that rely on legacy RS-232 devices but require modern, IP-based connectivity for remote management and data collection. It supports standard networks and broad compatibility with common operating systems and terminal software.