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Description
HPE Care Pack Proactive Care Service - Extended Service - 3 Year - Service Ff 5700 Pc ServiceThe HPE Care Pack Proactive Care Service Extended Service for 3 Years is an essential service package designed to ensure that your IT infrastructure operates seamlessly. With expert assistance available around the clock, this service provides a layer of security and reliability for your HPE products, allowing your business to maintain productivity without interruptions. Enjoy peace of mind with this comprehensive support solution tailored for your
The HPE Care Pack Proactive Care Service - Extended Service for 3 Years is an essential service package designed to ensure that your IT infrastructure operates seamlessly. With expert assistance available around the clock, this service provides a layer of security and reliability for your HPE products, allowing your business to maintain productivity without interruptions. Enjoy peace of mind with this comprehensive support solution tailored for your organization's needs.
- 24/7 Availability: Rely on expert support around the clock to address any unforeseen challenges. With the HPE Care Pack, you can be sure that professional assistance is just a call away, ensuring uninterrupted business operations.
- 4-Hour On-Site Support: Receive critical on-site assistance within four hours of reporting an issue. This speedy response time minimizes downtime and allows for quick resolutions to keep your business running efficiently.
- Comprehensive Parts Replacement Service: Our parts replacement service ensures that any hardware failures are resolved swiftly. Enjoy timely delivery of necessary parts so you can focus on your core business activities without worrying about technical disruptions.
- Physical Service Subtype: Benefit from reliable on-site support that addresses your needs directly. Our experts provide hands-on assistance, eliminating the hassle of remote troubleshooting and enhancing productivity.
- All-Inclusive Parts and Labor Coverage: With comprehensive coverage for parts and labor, you can minimize inventory costs and avoid unexpected expenses during the service period. This means you won't have to worry about additional costs when your equipment needs attention.
- Three-Year Commitment: The 3-year duration of this service plan ensures consistent support and timely results, empowering your operations to run smoothly and efficiently over an extended period.
Technical Details of Product
- Service Type: Extended Service
- Duration: 3 Years
- Support Availability: 24/7
- On-site Response Time: 4 Hours
- Service Components: Maintenance, Parts & Labor
- Service Subtype: Physical
How to Install
To activate your HPE Care Pack Proactive Care Service, follow these steps:
- Purchase the service package from an authorized HPE reseller or directly from HPE.
- Upon receipt of your service package confirmation, register your service online through the HPE Care Pack Services portal.
- Provide the necessary product information and service details as prompted during the registration process.
- Review the terms and conditions, and submit your registration.
- Once registered, you will receive a confirmation email detailing your service activation, including access to support resources.
Frequently Asked Questions
- What is included in the HPE Care Pack Proactive Care Service? The service includes 24/7 on-site support, parts replacement, maintenance, and labor coverage, ensuring you have comprehensive support for your HPE products.
- How quickly can I expect a technician on-site? Our service guarantees on-site assistance within four hours for critical issues, minimizing your downtime.
- Is there a limit to the number of service calls I can make? There is no limit to service calls during the service period, ensuring you have consistent support whenever needed.
- Can I upgrade my service during the three-year period? Yes, you can discuss service upgrades with your HPE account representative at any time during your service period.
- Who do I contact for support? You can contact HPE's support team directly through the contact information provided in your service confirmation email or through the HPE Care Pack Services portal.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.4 ★★★★★
Based on 20 reviews
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Product Reviews
★★★★★ 4
Nice Pillow
Color: White, Size: King
I waited a few weeks before writing this review. It’s very difficult to find Info on this pillow but here’s my take on it.
Height:
It’s a nice height on the pillow. It has a 2” gusset which upon my research is a way to keep the inside foam and down at least 2” high.
Types of sleeping:
I find this pillow to be comfortable in all sleep positions. I do find that because it’s not full foam that you don’t get that full compression feeling so back sleep is not as comfortable to me as other pillows I’ve used but still very comfortable
Back:
Has enough height that my neck is supported. It’s not full foam so you will have to adjust your head position so it fits perfectly into the curve of the pillow for best support.
Side:
Thick enough that the compatibility with my mattress sink allows my body to be comfortably aligned. I have a medium hybrid tempurpedic luxe breeze.
Stomach:
Just barely thick enough to be comfortable. I sleep somewhat weird and like my arm to go under the pillow. This gives me the correct height for stomach sleeping if I put my head on the bottom part of the pillow. This also allows me to breathe lol.
Cooling
This pillow has awesome cooling. Even when I wake up the pillow is still ice cold. Never had this feeling before and I’m a hot sleeper so i really like this. Granted I do set my house temperature to like 73 to sleep. The sensor is right next to my bed so it’s a true 73.
Material
This has foam outer layers and a fiber fill. It really does feel unique and it’s comfy. It’s a decently heavy pillow too in king so that gives confidence there is good quality foam and materials in it.
One thing to know, the cover is “slippery” and it took some getting used to, even though I use a pillow case I can feel it slides in the case more than other pillows. I think it’s because the cover is very thing to promote airflow and heat transfer.
I wish it was adjustable for the price.
Price
I like the pillow, and got mine on sale. But I do think it’s a bit overpriced for what it is. Evidently the sale price I got wasn’t a good price and it’s gone as much as 20% off. Oh well.
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Reviewed in the United States on August 18, 2023
★★★★★ 3
Great Cooling, But Lacking Support
Color: White, Size: Standard
I have to agree with some of the other reviews—this pillow just doesn't offer enough support. It initially feels plush and inviting, but after a minute or so, your head sinks too far and ends up pressing against the underlying latex, which has a rubbery, somewhat uncomfortable feel. It might be an excellent fit for those with smaller frames, but for me, it fell short in terms of proper neck and head support.
On the plus side, the cooling aspect is impressive. It's cool to the touch and noticeably more breathable than many pillows I've tried. I've seen some complaints about it not staying cool all night, but honestly, no pillow really does. Casper's claim of "12 hours of cooling" seems like marketing optimism—your body heat will eventually warm up any pillow, no matter how well-designed. That’s just basic thermodynamics.
All in all, it's a well-made pillow with excellent cooling performance. If you have a smaller frame, this could be a great choice. Unfortunately, it just didn’t work for my needs.
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Reviewed in the United States on June 7, 2025
★★★★★ 1
Is this a joke?
Color: White, Size: King
I don't usually write reviews, but I have to for this pillow. The pillow measures 16" x 32", not 18" x 34" as stated in the description. That's not really a big deal, but they should have the correct size in the description. The problem with this pillow is the total lack of support. My head falls through this pillow within a half hour of laying my head on it. This causes me neck pain and I have to switch to my old pillow in the middle of the night. I'm a bigger dude that's 6'3" and I only sleep on my side. I thought this pillow would be great based on the other reviews that stated it works for side sleepers. I would describe this pillow as a greatly overpriced marshmallow. The pillow does have some decent cooling properties, but they don't last all night as described. This pillow would probably work great for someone who sleeps on their stomach. I wouldn't recommend this pillow to a bigger dude that's a side sleeper.
Note: I did find a great Casper pillow that works for me. I bought the Casper Sleep Essential Cooling Foam pillow on Amazon. It's the one that's all foam with a phase change layer to help with cooling. The pillow has great support and it doesn't cause me any neck pain. The best part is the price, it cost less than half the price of the Hybrid Snow Pillow. I hope this review helps someone.
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Reviewed in the United States on July 28, 2024
★★★★★ 5
A Near Perfect Pillow
Color: White, Size: King
I was hesitant to order this pillow because it was so expensive. I was looking for a cooling pillow and after a previously purchased pillow lost it's "cool" after a few nights of sleeping on it, I was concerned that this Casper pillow would do the same.
The pillow is so comfortable. My only complaint is that it does not seem to hold the coolness all night. I find I need to flip the pillow over part way through the night. But, when I flip the pillow, it is perfectly cool.
The pillow is supportive without being too firm. I love this pillow!
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Reviewed in the United States on June 19, 2024
★★★★★ 2
Not quite right….
Color: White, Size: Standard
I’m torn on this pillow. While it does have merit, there were some serious “flaws” for me. I am a side sleeper and I’ve been on the hunt for a neck supportive pillow. This didn’t have that for me. The night started with good possibility, but I woke up several hours in and found the pillow flat where I was; all the filling had moved to the top. It IS very cool to the touch and I could definitely tell it was cool while sleeping on it. The loft of this pillow is fine, but not stupendous, and the softness was pretty great. Overall, just not the best. If the filling had stayed put through the night, I might’ve kept, but as it was, I returned.
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Reviewed in the United States on September 22, 2025