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Description
Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service 4hr Ahr H32152Unlock enterprise grade reliability with Extreme Networks ExtremeWorks Managed Services ResponsePLUS an extended AHR offering designed to keep your network stable, secure, and optimized. This 1 year service provides continuous proactive remote monitoring, incident and problem management, proactive change and configuration management, operational software updates and upgrades, and advanced parts replacement. With the Managed Services Gateway for real
Unlock enterprise-grade reliability with Extreme Networks ExtremeWorks Managed Services ResponsePLUS — an extended AHR offering designed to keep your network stable, secure, and optimized. This 1-year service provides continuous proactive remote monitoring, incident and problem management, proactive change and configuration management, operational software updates and upgrades, and advanced parts replacement. With the Managed Services Gateway for real-time visibility into health, performance, and security, you gain actionable insights, saved configurations, an inventory database, and standardized reports. A dedicated managed services account manager is assigned to you, with scheduled review sessions to ensure alignment with your business goals. ResponsePLUS is engineered to identify potentially critical network situations and take decisive action before they become business disruptions, delivering reliable support and peace of mind for your IT team and stakeholders.
- Continuous proactive remote network monitoring paired with proactive incident and problem management ensures rapid detection, diagnosis, and resolution of issues before they affect your operations. This reduces mean time to repair (MTTR) and minimizes downtime, so your users experience fewer interruptions and higher productivity. The proactive posture helps you stay ahead of threats and performance bottlenecks, delivering measurable improvements in network reliability.
- Proactive change and configuration management helps you deploy safe, tested updates and policy changes. By planning and validating changes in advance, the service minimizes risk to mission-critical services and ensures configuration consistency across the network. You receive controlled rollouts, traceable change records, and rollback capabilities to maximize confidence during updates.
- Operational software updates and upgrades are performed to keep your environment current with the latest features, security patches, and performance improvements. This ensures compatibility with the latest hardware and software ecosystems while reducing exposure to vulnerabilities. Expect a streamlined upgrade process conducted by engineers who prioritize compatibility and minimal service disruption.
- Advanced parts replacement with a 4-hour service response delivers rapid access to replacement components, helping you recover quickly from hardware failures. The accelerated response minimizes downtime and maintains service levels, backed by a full-year commitment to reliability and predictable budgeting for your IT spend.
- Access to the Extreme Networks Managed Services Gateway provides real-time visibility into network health, performance, and security issues. You’ll also have saved configurations, an inventory database, and standardized network reports at your fingertips. A designated managed services account manager guides you through onboarding, reviews, and ongoing optimization, ensuring you stay aligned with business outcomes and compliance requirements.
Technical Details of Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service 4hr Ahr H32152
The ResponsePLUS offering is an extended 1-year managed service designed to identify and mitigate potential network disruptions through proactive monitoring, rapid incident handling, and proactive maintenance. Key features include:
- Service duration: 1 year of comprehensive management, monitoring, and support for covered products as defined in the scope of the agreement.
- Response objective: 4-hour advance parts replacement to maximize reliability and minimize downtime during hardware failures.
- Monitoring and management: 24/7 remote monitoring with incident and problem management, proactive change/configuration management, and automated health checks.
- Software updates: Regular operational software updates and upgrades to keep systems current with security patches and new capabilities.
- Dedicated support access: Email-based support channels to handle incidents, questions, and guidance efficiently.
- Managed Services Gateway: Real-time access to network health, performance, security issues, saved configurations, an inventory database, and standardized reports.
- Account management: A designated managed services account manager with scheduled review sessions to discuss performance, trends, and optimization opportunities.
- Coverage scope: Covered Products as defined by the service contract, with a focus on maintaining business continuity and predictable outcomes.
- Depot and logistics: Fast, reliable, and cost-effective parts replacement through an established depot network to support rapid service delivery.
How to Install Extreme Networks ExtremeWorks Managed Services ResponsePLUS
Because ResponsePLUS is a managed service, there is no traditional on-site installation required. Activation and onboarding are conducted by Extreme Networks in collaboration with your MSP and account manager. To get started, follow these steps:
- Contact your Extreme Networks account manager to confirm coverage, onboarding timelines, and service start date.
- Provide a current inventory and network topology to enable accurate asset tracking and configuration baselines.
- Activate and provision the Managed Services Gateway to enable real-time visibility into health, performance, and security issues.
- Participate in onboarding sessions to review reporting standards, alert thresholds, and review cadence with your designated MSP account manager.
- Begin continuous monitoring and proactive maintenance, with ongoing updates, change control, and access to standardized reports through the gateway.
Frequently asked questions
- What exactly is ExtremeWorks ResponsePLUS? It is an extended, goal-oriented managed service (AHR) designed to monitor, manage, and proactively maintain your network for a full year. It includes proactive monitoring, incident and problem management, proactive configuration and change management, software updates, and advanced parts replacement, all delivered through a dedicated account manager and the Managed Services Gateway.
- What does 4-hour advance parts replacement mean? In the event of hardware failure, parts are replaced within four hours of escalation to minimize downtime and keep critical services available. This rapid response is a core component of the service to maximize reliability and business continuity.
- What is included in the Managed Services Gateway? The gateway provides real-time visibility into network health, performance, and security issues, along with saved configurations, an inventory database, and standardized reports to help you monitor and manage the environment effectively.
- Who will manage my account? A designated managed services account manager is assigned to your organization, and scheduled review sessions are held to ensure alignment with your goals and to discuss optimization opportunities.
- Is there any on-site work required? No dedicated on-site installation is required for this managed service. Activation, onboarding, and ongoing management are handled remotely by Extreme Networks and your MSP, with hardware replacements coordinated through the depot network as needed.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
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- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 30 reviews
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Product Reviews
★★★★★ 3
Can't choose the dino... sad!
I have a beagle/jack russel mix. Needless to say, he is very high-energy and does best when given a job to do that involves chewing.
He LOVES his Novabone and Nylabone- but tears thru the larger sizes in a single afternoon- so when I saw this I was very happy, because it is an unusual shape and durable! Amazon's iphone app let you scan in an item and find it cheaper on Amazon- so instead of the higher pet shop price, I scored a savings deal on Amazon! Nice!
My big, fat, sad complaint is that you cannot CHOOSE the dinosaur! I knew this when ordering and the stegosaurus arrived- honestly I was hoping for the T-Rex or the Brontosaurus but I guess you get what you get. Still, a beagle gnawing on a T-Rex would be pretty funny...
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Reviewed in the United States on August 13, 2012
★★★★★ 5
Great Toy for Teething and Strong Chewer
Eli is now 10 months old, a labrador retriever that proves time and time again he needs toys that he can chew, but won't fall apart. He cannot have the stuffed animal toys (no, those he'll tear apart in SECONDS, never mind minutes). Aside from the Kong and the antler, this is the only toy he can chew on that won't fall apart. Even animal bones will split in minutes.
Since he was a couple of months old, he has loved this Dinosaur Chew Toy. When he was teething, I'd put it in the freezer (sometimes put peanut butter on it to keep his interest). It was not only great for teething, but also massaged his gums. Now that he's out of teething phase, he still loves to chew on it.
For the money, this is worth it. It's saved the furniture and the house from being chewed on, as he focused on this toy instead. Highly recommend, especially for the price. For any strong-chewing pup or dog in particular, this toy won't shatter, split or break apart.
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Reviewed in the United States on May 15, 2013
★★★★★ 1
Cracked Tooth
Update: While I originally loved this product and so did my dogs, I feel the need to update this review. The Dura Chew Nylabones are incredibly hard, which is what makes them last so long. However, one of our dogs did crack a tooth recently from chewing on a Dura Chew. Since then, we have been very hesitant to allow any of our dogs to chew on these as other reviews also state that dogs have cracked teeth. We have since thrown out all of the Dura Chews that we had. We are still using the regular Nylabone products (when they aren't made in China), but once those are gone we will not buy any additional products from Nylabone. We have been buying Whimzees for our dogs for the last two years or so and they are a healthy edible alternative. They do not last as long because they are edible, but I have the peace of mind in knowing that my dogs are safe with them. Another healthy alternative would be antlers, which we also give to our dogs and they usually last a long time.
Original review: Another great Nylabone product. I love that dogs can chew on Nylabone products and they can't pull off pieces like products from other brands (Hartz for example). The Dura Chews are especially great for our hard chewers and they last forever! I love all of the dimples on their chews too, they're great for keeping our dogs' teeth clean. The vet is always impressed when they check their teeth.
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Reviewed in the United States on March 21, 2015
★★★★★ 5
If Your Dog Can Rip The Hood Off Your Car--This Is The Dental Toy For Him/Her
I am always curious about buying the "number one best seller" that Amazon lists in any product category. And when it's an add-on item offered at a reasonable cost, I'm even more curious.
From reading the reviews, it appears that some dog owners ordered this item and were disappointed in it for a number of reasons, primarily because the 'hardness' of the toy caused dental problems. Obviously no one wants to buy a dental toy that actually causes teeth problems. However, some small breed owners must not be aware that their particular breed is subject to dental issues regardless of what toys they chew. Just off the top of my head, this type of problem often occurs with Yorkies, Chihauhaus, and Chinese Cresteds. You can use virtually any dental care method in existence and still watch your Chinese Crested's teeth fall out.
So small breeds shouldn't be given tough Nylabone toys like this Dinosaur model. If you watch any dog chew on this particular toy, you will quickly notice how small his/her teeth are in relation to the toy, and you will probably be surprised by the leverage and power he/she puts into each bite. They gnaw, they gnash, they continue to work at it until those tiny teeth lose the battle against the tough Nylabone. Comparing this to human teeth, everyone knows someone who fractures/cracks a tooth somehow. That's because our front "chicklet" teeth bite down on something hard, get broken from falling on your face, getting hit in the mouth, having teeth weakened by cavities, and from not seeing a dentist/hygienist on a regular basis--usually because we're afraid of a little pain.
We're always looking for relatively tough dental toys for our 182 pound Cane Corso named Dante. He tears apart any toy we buy him, usually in a matter of minutes. But this particular Nylabone Dura Chew has survived for months now. If you look at the size of his teeth, length and thickness, you will see a dog with the teeth and jaw muscles strong enough to tear the hood off your car--which is exactly what he did to our Prius. So if your dog is capable of ripping hoods off cars, this treat should be good for your pet monster. Just keep an eye on the toy so that you can toss it before it breaks down and is swallowed.
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Reviewed in the United States on March 10, 2015
★★★★★ 5
Best Nylabone Fido & I Agree
My dogs love these Dino Nylabone's. Over the years I have bought at least 30 of these nylabones for 3 different dogs. Two of which have loved the Dino shaped Nylabones the best. The third loves the nylabone daily dental bone the best but the dino is a close second. The T-Rex is their favorite but they like all dino shapes. Depending on the dog's chewing mood these have lasted anywhere from a month to 6 months before needing replacing. My super chewing husky will chew one up pretty quickly in about a month, my moderate chewing pit bull would take 3-4 months and my slow light chewing shiba inu would take 6 or more months. I typically have 2-3 chewable items per dog (it helps prevent toy hoarding and aggression) and these dino toys are always among the favorites.
*These are chewing style nylabones they are not supposed to be consumed quickly as a snack or treat. I consider these like a hobby or activity for my dogs to do not something they eat or a toy they play with. Chewing is a natural part of dog behavior and is good for dental hygiene. Giving your dog items they are supposed to chew on is a good way to prevent your dog from chewing on things he isn't supposed to.*
These are the white nylabone material which is a tougher material than the beige color nylabones. The white nylabones should be used for aggressive chewers. Beige nylabones are good for light chewers.
The T-Rex is about 6" by 5" the Long neck is about 3.5" by 7 inches and the Stegosaurus is about 6.5" by 4" they all seem to last about the same amount of time.
I can usually get them for $4-5 on amazon which makes them one of the best deals for a chewing nylabone which is another huge plus.
Overall My dogs and I love the Dino Nylabones and I will buy them as long as they are made. Great Product
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Reviewed in the United States on December 2, 2015
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