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Description
EPOS IMPACT 860T HeadsetThe EPOS IMPACT 860T is a high performance, double sided headset crafted for desk based professionals who demand crystal clear communication and uninterrupted focus. Microsoft Teams Certified, this headset is designed to boost efficiency and reduce reaction time during multi tasking, thanks to EPOS BrainAdapt technology and advanced EPOS AI voice pickup. From busy call centers to open plan offices, the 860T helps you stay heard and stay in control,
The EPOS IMPACT 860T is a high-performance, double-sided headset crafted for desk-based professionals who demand crystal-clear communication and uninterrupted focus. Microsoft Teams Certified, this headset is designed to boost efficiency and reduce reaction time during multi-tasking, thanks to EPOS BrainAdapt technology and advanced EPOS AI voice pickup. From busy call centers to open-plan offices, the 860T helps you stay heard and stay in control, even in challenging acoustic environments. Its ergonomic design, adaptive noise suppression, and intuitive controls make it ideal for long shifts, deep work, and collaborative sessions where every word matters. If you want a headset that blends comfort with enterprise-grade performance, the EPOS IMPACT 860T is built to deliver superior speech intelligibility, reliable connectivity, and all-day wearability for desk workers who value productivity and professionalism.
- Microsoft Teams Certified performance: Optimized for Teams meetings with precise voice pickup, on-call clarity, and reliable call handling so you can stay connected and productive throughout the workday.
- EPOS BrainAdapt technology: Real-time adaptation of audio profiles to your environment, improving speech intelligibility and reducing listening fatigue across different tasks and noise levels.
- EPOS AI voice pickup: A smart, beamforming microphone array captures your voice with outstanding accuracy, while advanced noise suppression minimizes background chatter for cleaner conversations.
- Comfortable, durable design for all-day use: Lightweight finish, soft ear cushions, and a balanced headband deliver extended comfort during long shifts without compromising sound quality or durability.
- Versatile connectivity and intuitive controls: Streamlined inline controls for mute, volume, and call management; plug-and-play USB connectivity with broad compatibility across Windows, macOS, and major conferencing platforms.
Technical Details of EPOS IMPACT 860T Headset
- Type: Double-sided wired headset with a boom microphone
- Certification: Microsoft Teams Certified for optimized Teams collaboration
- Microphone: EPOS AI voice pickup with beamforming array and noise suppression
- Audio: Wideband acoustic performance for natural, clear sound
- Controls: On-earcup and inline controls for mute, volume, and call management
- Compatibility: Works with Windows and macOS; supports major conferencing platforms
- Design: Lightweight, durable construction with comfortable ear cushions for long sessions
How to install EPOS IMPACT 860T Headset
- Unbox and inspect the headset, then connect the USB cable to an available USB port on your computer (USB-A or USB-C, depending on your kit).
- Power on your computer and allow the operating system to recognize the device; if prompted, complete any driver or software installation required by the EPOS headset.
- Open your preferred communication app (e.g., Microsoft Teams) and set the EPOS IMPACT 860T as the default microphone and speaker, ensuring optimal call quality.
- When using Teams or other platforms, select EPOS IMPACT 860T in the audio settings and run a quick test to confirm microphone pickup and speaker output.
- Adjust the headset for comfort and voice pickup: position the microphone mouth-to-mic distance correctly, set the inline controls for ease of use, and tailor any software enhancements (BrainAdapt, AI voice pickup) to your environment.
Frequently asked questions
- Is the EPOS IMPACT 860T Microsoft Teams Certified? Yes. The headset is specifically designed to deliver optimized Teams performance with clear voice capture and seamless call handling.
- What environments is the 860T best suited for? It excels in busy offices, open-plan spaces, and home offices where background noise is common, thanks to its AI voice pickup and noise suppression.
- Is the headset compatible with platforms other than Teams? Absolutely. It supports Windows and macOS and is compatible with major conferencing apps beyond Teams, making it a flexible choice for multi-platform collaboration.
- Can I wear it all day? Yes. The 860T is built for comfort with a balanced fit, soft ear cushions, and a design that reduces fatigue during extended calls and multi-tasking sessions.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 29 reviews
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Product Reviews
★★★★★ 4
Amazing pillows!
Color: White, Size: Queen(Pack of 2)
These are fantastic pillows! A little background. I'm a side sleeper and toss and turn throughout the night. I've struggled with sleep issues for literally decades - insomnia, tossing and turning, waking up multiple times a night to use the bathroom, waking up way too early and not being able to get back to sleep. Every night it's a combo of those things or all of those things. I've also had some neck pain and stiffness for a couple of months. If you've ever dealt with that you know it will affect sleep which will then affect productivity and mood. It's a terrible spiraling and compounding thing to deal with, very stressful. I figured the contour pillow I had which once was actually helping was unfortunately the culprit. So I went on the hunt for another pillow. I ordered what I thought was the old Rejuvenite pillow (those were fabulous!) and got burned on a bait and switch. The pillow ended up being way too soft and gave me worse neck pain. Figuring I'd try to salvage what was a $115 pillow, I invested in a very thin pillow to put underneath. It was too high. Getting pretty frustrated, I ordered the cheaper Utopia pillows here on Amazon. Those actually were not terrible because they did take away my neck pain, but I was still tossing and turning at night and still feeling unrested in the morning. I decided I'd give it one last shot and luckily found these when they were discounted by a few bucks. They didn't have many reviews which was actually a great sign for me because it means the company lets their product speak for itself.
I got these in several days and was thrilled to see upon opening the package that they were sealed and the directions do not require you to open the package and let them expand for 24 hours. You literally just take the edges and fluff 2-3 times and that's it! They are ready to go and they definitely do feel perfect after doing that. I was skeptical when I put them on my bed because they are soft and I worried they'd be too soft. I felt my head sink into the pillow a bit and then was surprised to feel at a certain point it just feels like the pillow is cradling your head with the right amount of support. I wouldn't describe it as firm, just soft but stable support. Really comfortable.
But the real test was how it would perform during sleep. I'm so thrilled to report that I had an amazing night of sleep! No neck pain, no stiffness, zero tossing and turning, no insomnia, no waking up during the middle of the night, and no waking up early. I put my head down, fell asleep, and slept like a log for about 7.5 hours straight, which is literally unheard of in my world. I'm very lucky if I get 5 solid hours of sleep. I woke up and popped out of bed. My mood was great (still is later in the day) and I was not tired in the afternoon when I normally feel the fatigue kicking in. This is the first day for as long as I can remember that I do not feel that nagging tiredness behind my eyes and in my body that always seems to be a steady background actor in my life. I feel great and full of energy and I was able to tackle a bunch of tasks on my someday list. This is so promising I didn't want to wait to share. If you are on the fence and are dealing with similar issues to mine, I'd encourage you to just try these.
What's also amazing is these come in a set. I'm only using one so I basically have another one to use if the first one ever fails. This is the best investment for sleep I've ever made!
Update:
Well, after a trial period I'm removing a star because my dreamy sleep was short lived. I started to wake up more frequently during the night with these and gave up midway through the night one night. I'm still using these for back support while I sit up or hang out in bed because they are still super comfortable that way and oddly these work well for naps. Hopefully, you have better luck than me!
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Reviewed in the United States on February 21, 2026
★★★★★ 5
Actually feels like a hotel stay
Color: White, Size: Queen(Pack of 2), Color: White, Size: Queen(Pack of 2)
I've been looking for that specific hotel feel without spending a fortune, and these Serta pillows nailed it. They are categorized as medium-firm, which I find perfect, they have that initial plush softness when you lay down, but they don't flatten out completely by morning.
The 400-thread-count cotton cover feels high quality and breathable, so I haven't dealt with any overheating. I'm a side sleeper and my husband sleeps on his back, and we both find them super comfortable. If you want a pillow that balances support with that cloud like luxury these are a great pick.
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Reviewed in the United States on April 23, 2026
★★★★★ 3
Decent
Color: White, Size: Queen(Pack of 2)
They are only used as a backup pillow for my special pillows I use since I have pillows with holes in the middle for my earrings. I also use them for when I lean on my headboard to watch tv. I like them they are squishy. Kind of expensive I feel like but not terrible
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Reviewed in the United States on May 25, 2026
★★★★★ 5
I love these pillows
Color: White, Size: Queen(Pack of 2)
Very good pillows, comfortable and with that hotel style. They have medium firmness, so they work well for any sleeping position. They feel fresh, of good quality and do not crush easily.
Excellent purchase.
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Reviewed in the United States on April 20, 2026
★★★★★ 5
Worth it, I have 2
Style: All Season, Size: King
Soft, good material, I like the thickness. Does not feel cheap.You do have to put it in a dryer on really low to fluff it up. Check it after 20 minutes. Pull it out fluff it up and put it back in the dryer. Do not use hot heat. I also put it in a linen duvet.
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Reviewed in the United States on May 1, 2026