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Description
HPE Pointnext Tech Care Essential - Post Warranty - 1 Year - Warranty ldl365gen+ SvcThe HPE Pointnext Tech Care Essential Post Warranty 1 Year service is designed to provide comprehensive support for HPE hardware and software products. This operational support service empowers IT teams by allowing them to focus on strategic initiatives rather than spending time on reactive issues. With its proactive approach, HPE Tech Care Service ensures that businesses can operate more efficiently and securely. Operational Support: HPE Tech Care
The HPE Pointnext Tech Care Essential - Post Warranty - 1 Year service is designed to provide comprehensive support for HPE hardware and software products. This operational support service empowers IT teams by allowing them to focus on strategic initiatives rather than spending time on reactive issues. With its proactive approach, HPE Tech Care Service ensures that businesses can operate more efficiently and securely.
- Operational Support: HPE Tech Care Service delivers high-quality operational support for your HPE hardware and software products, enabling your IT teams to concentrate on innovation and growth.
- Direct Access to Specialists: Benefit from direct access to product-specific specialists who offer general technical guidance, helping to minimize risks and enhance operational efficiency.
- Multi-Channel Support: Get support via various channels, including phone, real-time chat, automated incident logging, and HPE moderated forums, ensuring assistance is always accessible when you need it.
- Knowledge Base Access: Enjoy access to a rich knowledge base that helps you manage any technical mishaps effectively and efficiently, significantly reducing downtime.
- Fast Response Time: Experience exceptional service with a 4-hour parts and labor response time, ensuring that any issues are resolved promptly for maximum operational efficiency.
Technical Details of Product
- Service Duration: 1 Year
- Service Type: Post Warranty Support
- Supported Products: HPE hardware and software (including on-premises and as-a-service versions)
- Response Time: 4 Hour for parts and labor
How to Install
To activate your HPE Pointnext Tech Care Essential service, follow these simple steps:
- Purchase the service through an authorized HPE partner or directly from HPE.
- Receive confirmation and service activation details via email.
- Log into your HPE account and navigate to the support section.
- Enter your service activation code to link your products to the HPE Tech Care Service.
- Start utilizing the support channels for any technical assistance you require.
Frequently Asked Questions
1. What is HPE Tech Care Service?
HPE Tech Care Service is an operational support service that provides technical assistance for HPE hardware and software products after the manufacturer’s warranty has expired.
2. How does the multi-channel support work?
You can reach support through telephone, real-time chat, automated incident logging, and HPE moderated forums to resolve any technical challenges efficiently.
3. What is the response time for service requests?
The service guarantees a 4-hour response time for parts and labor, ensuring minimal disruption to your operations.
4. Is there a knowledge base available?
Yes, customers have access to a comprehensive knowledge base to help troubleshoot issues and enhance their understanding of HPE products.
5. How long is the warranty coverage?
The HPE Pointnext Tech Care Essential service offers coverage for one year, providing dependable support and guidance for your HPE products.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 26 reviews
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Product Reviews
★★★★★ 5
Compelling from start to finish.
Format: Paperback
This is a wonderful book -- no doubt for young adults, but for all the rest of us, too. Here is the review we included in Rethinking Schools magazine: Middle school student Ida tries to sit where she is “unnoticeable, like the dust on last year’s history books.” She seeks to avoid stereotypical insults hurled at her for being from a Palestinian immigrant family. The school’s silence aggravates the problem. Ida notes, “Nobody even says the word ‘Palestine’ in my school. The teachers are afraid to teach anything about the Middle East, even if the topic has nothing to do with politics.” As the mother of three girls raised in the West Bank and now living in the United States, author Nora Lester Murad is deeply grounded in the book’s characters and themes. And she knows how to captivate middle school readers. Ida eats an olive that sends her time traveling from her home in Massachusetts to her family’s home in the West Bank, introducing readers to both the beauty of their village and the violence of the Israeli occupation that eventually forced her family to leave for their safety. This experience gives Ida the courage and conviction to speak in a school assembly about the realities of the occupation, comparing it to what happened to “Indigenous peoples here. How they were pushed off their land and survived so much violence, as if they weren’t human.” Stepping out of the shadows, she insists that students and teachers see her and her family’s humanity.
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Reviewed in the United States on July 20, 2024
★★★★★ 5
Couldn't put Ida in the Middle down until the end
Format: Hardcover
Ida in the Middle so vividly captures the point of view of a girl not only sorting out feeling like and being treated like an outsider in a new school, but her relationship with her immigrant parents, her younger and older sister (she is in the middle), and her growing awareness of her family's community in the Middle East. It is is warm novel of feelings, friendship, and the magic transport to the "Its A Wonderful Life" alternate reality of what being in 8th grade would be like if her family had stayed in the village where her grandparents, aunts, uncles, and cousins still live. It is also a novel, like those set in other wartimes, that exposes hard realities. Descriptions of her alternative private school in the US and watching the "Arabs Got Talent" music competition on TV have some of sly wit of Where'd You Go, Bernadette, but the learning that Ida and the reader develop about both the community ties and the danger and dehumanization of checkpoints, home demolitions, and raids takes the book to another level of complexity and empathy for difficult circumstances and choices. Throughout, Ida's viewpoint as a 13-year-old trying to understand the world around her is fresh and appealing. She proves to be an unexpectedly level-headed protagonist as the plot carries her into danger and into new readiness for action. Through the course of the novel, both the reader's and Ida's empathy grows for the desperate situation of Palestinian farmers whose land is under siege (and of all living under occupation), for parents' struggle over the choice to remain out of the country, and for the daily decisions to claim joy and pleasure even if it entails contradictions. Ida left me energized and inspired, and ready to gift this book to the middle-grade kids I know, and also to my teacher friends who keep books in their classrooms for students to read.
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Reviewed in the United States on January 30, 2023
★★★★★ 5
A "magical" story of Palestinian life in the West Bank
Format: Hardcover
This young adult novel by Nora Lester Murad focuses on the quandary of a Palestinian-American teenager, Ida, who is learning about American culture while her extended family in the West Bank must cope with Israel’s many policies that discriminate against Palestinians. As Ida ponders how to fit in better at her school and a topic for a school assignment, she is magically transported to the land of her ancestors where she soon finds herself in a difficult situation. The novel explores several aspects of these policies, including the demolition of a friend’s home due to her family’s inability to get a construction permit. In between these difficult situations, there are some twists and turns that remind the reader of the importance of family and friends.
This novel will help to validate the experiences of Palestinian youth who are "caught in the middle" like Ida. Readers of all ages will gain new insights into conditions for Palestinians living in the West Bank and how these pressures impact the daily lives and futures of Palestinian youth. (A teacher’s guide is available, which will be especially helpful for those unfamiliar with the situations described in Ida in the Middle. )
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Reviewed in the United States on April 28, 2023
★★★★★ 5
A must-read to shed light on the experiences of Palestinian-American children
Format: Hardcover
I picked up this book not knowing what to expect. What I ended up with was a rich and beautiful telling of the experiences of a young Palestinian-American girl who is trying to find her voice in a world that misunderstands and silences her. She is the hero that so many students need to hear about. Ida in the Middle beautifully weaves history, culture, and hope together for an empowering story of justice.
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Reviewed in the United States on January 9, 2024
★★★★★ 5
We are past due for Palestinian American heroines!
Format: Hardcover
Such an engaging read for this adult. How many books for older children have a Palestinian American main character as engaging as Ida? Not since Amani in "The Shepherd's Granddaughter" by Anne Laurel Carter (2010) or Liyana in "Habibi" by Naomi Shihab Nye (1997). We need diverse books and MORE of them. They are good food for discussion.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 25, 2023
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