SKU: 89159673553

HPE Pointnext Tech Care Critical - Extended Service - 5 Year - Service 0 Gen11 Hw Svc

Sale price$757.29 Regular price$841.43
Save 10%

Pay in installments of $210.36 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Aug 25 - Aug 30

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

HPE Pointnext Tech Care Critical - Extended Service - 5 Year - Service 0 Gen11 Hw SvcHPE Pointnext Tech Care Critical is the premium extended service designed to keep your Gen11 hardware mission ready and your IT team focused on strategic initiatives. This five year support program goes beyond traditional break fix by delivering proactive guidance, direct access to product specific experts, and a streamlined experience across hardware and software workloads. With multi channel support, guaranteed response times, and inclusive

HPE Pointnext Tech Care Critical is the premium extended service designed to keep your Gen11 hardware mission-ready and your IT team focused on strategic initiatives. This five-year support program goes beyond traditional break/fix by delivering proactive guidance, direct access to product-specific experts, and a streamlined experience across hardware and software workloads. With multi-channel support, guaranteed response times, and inclusive knowledge resources, Tech Care Critical helps you minimize risk, optimize operations, and accelerate digital transformation—with peace of mind you can count on.

  • Five-year extended coverage designed for Gen11 hardware, delivering long-term reliability, predictable budgeting, and sustained performance for mission-critical workloads.
  • Six-hour repair service response time to minimize downtime and keep business-critical systems online when incidents occur.
  • Direct access to product-specific experts with specialized knowledge in your workload, plus a comprehensive knowledge base to accelerate issue resolution.
  • Multi-channel support through telephone, real-time chat, automated incident logging, and HPE moderated forums, all with defined response times to ensure timely guidance.
  • Parts and labor service coverage with added usability and optional on-site support, plus General Technical Guidance for operation, management, and security beyond standard assistance.

Technical Details of HPE Pointnext Tech Care Critical - Extended Service - 5 Year - Service 0 Gen11 Hw Svc

  • Service duration: 5 years of comprehensive coverage to align with the expected lifecycle of Gen11 hardware.
  • Repair service response time: 6 hours to ensure rapid triage, diagnosis, and path to resolution for critical incidents.
  • Coverage scope: Parts and labor included for supported hardware and software, with options for on-site support depending on location and contract terms.
  • Support channels: Access via telephone, real-time chat, automated incident logging, and HPE moderated forums with defined response timelines.
  • Knowledge resources: Access to a dedicated knowledge base and product specialists to guide operation, management, and security considerations.
  • Delivery model: Operational support for on-premises and hybrid environments, tailored to Gen11 workloads and enterprise IT needs.

How to activate and install the service

  • Verify eligibility and gather device identifiers such as serial numbers, model details, and proof of purchase to ensure alignment with your Gen11 hardware.
  • Log into your HPE account or work with your authorized reseller to initiate the Tech Care Critical enrollment and attach it to the correct asset(s).
  • Specify the service level (Tech Care Critical), the desired term (5 years), and the applicable Gen11 hardware and software scope to ensure comprehensive coverage.
  • Provide entitlement information and contact details for your IT team so HPE can assign the appropriate technical resources and set up the support channels.
  • Receive confirmation of activation, access instructions for support channels, and a summary of coverage, response times, and any regional conditions or on-site options.

Frequently asked questions

  • What is HPE Pointnext Tech Care Critical? It is an enhanced, five-year extended service offering that provides proactive guidance, rapid incident response, and expert hardware/software support for Gen11 systems.
  • What does the 6-hour repair response time mean? It means that once a repair case is opened, HPE commits to initiating repair actions or dispatching on-site support within six hours for eligible incidents, helping reduce downtime.
  • What is included in the five-year coverage? Coverage includes parts and labor for supported hardware and software, access to product specialists, knowledge base resources, and multi-channel support with defined response times. On-site options may apply depending on region and contract terms.
  • How do I contact HPE Tech Care Critical support? Support is available through multiple channels, including telephone, real-time chat, automated incident logging, and HPE moderated forums, all with documented response timelines.
  • Can I transfer or extend coverage if I refresh or replace hardware? In many cases, coverage can be transferred or extended to replacement hardware within the terms of the contract; check with your HPE representative or partner for the exact process and eligibility.
  • Is this service suitable for on-premises and hybrid environments? Yes. Tech Care Critical is designed to support Gen11 hardware in on-premises and hybrid IT environments, with guidance and resources to help manage workloads securely and efficiently.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 89159673553

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.1 ★★★★★
Based on 29 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
M
Verified Purchase
Matthew Sanganza
Belleville, US
★★★★★ 5
Sturdy, Easy to Set Up, and Looks Great
Color: Grey, Size: 34" - 3 Panel
I’m really happy with this RANTILA 3-panel room divider. It was simple to set up, stands securely on its own, and gives plenty of privacy. The height is perfect, and the panels look clean and modern in my space. It’s lightweight enough to move around but still feels sturdy. Overall, a great divider that works exactly as I needed.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 14, 2025
M
Verified Purchase
Margaret Johnson
Carnegie, US
★★★★★ 5
Not 6 ft
Color: Grey, Size: 34" - 3 Panel
I bought this for filming my auditions. I am 5’4” .The height lists is 6 ft but the fabric only reaches 5’9 1/2 “! when I must film myself head to toe, the top bars are showing. It’s easy to set up. But when I film I must tilt my camera to keep the top bars out of frame which is not acceptable.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 1, 2026
A
Verified Purchase
andrea cicalo
Lake Worth, US
★★★★★ 4
Perfect for what I needed - getting a 2nd one.
Color: Black, Size: 22" - 4 Panel
Putting it together was a BEE-OTCH!! Yes, one of the tubes had the top cap installed at the wrong end (& getting it off required tools), and yes, stretching the fabric to get the screws in was incredibly hard...but am I buying another one? YES! After all is said and done, this is a great room divider. I opted out of installing the paddle feet & it still works perfect. It won't filter light all that great and even though it stands on its own, it can be blown over easily - but for the price? Excellent. If I wanted a heavy duty, thicker, more expensive one, I would've bought one. The 2nd one is on the way. Perfect height, no weird smell, nice and light and easy to move around.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 30, 2025
D
Verified Purchase
Diana Walls
Birmingham, US
★★★★★ 5
WHERE HAVE YOU BEEN 😊
Color: Grey, Size: 34" - 3 Panel
I purchased RANTILA 3 Panel Room Divider, 6 Ft Tall Folding Privacy Screen Freestanding Room Partition Wall Dividers, 102''W x 20''D x 71''H, Grey. For outdoor use on my patio is perfect . PRIVACY!!! YAY! It was packaged very carefully. There were no missing parts. Instructions were there but I still had to use the video visually. A few screws would not screw in. So I used a hammer with a few good taps that helped using the screw driver. 😊 It was easy putting it together following the directions. Everything is well made. Love the height, functionality and it’s definitely light it works. Thank you
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 7, 2025
E
Verified Purchase
Ellen W.
Carnegie, US
★★★★★ 5
I am happy with the room divider. It does what I intended.
Color: Beige, Size: 34" - 3 Panel
Use a power screwdriver.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 25, 2026

recommand products