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Description
HPE Foundation Care - 5 Year - Warranty 6200f48gpoe+370 SvcMaximize uptime and protect your Hewlett Packard Enterprise investment with the HPE Foundation Care Exchange Service. This 5 year program blends reliable hardware exchange with expert remote software support to keep your IT infrastructure operating at peak performance. Designed for organizations that depend on consistent access to servers, storage, and networking gear, Foundation Care Exchange offers a cost efficient alternative to on site service
Maximize uptime and protect your Hewlett Packard Enterprise investment with the HPE Foundation Care Exchange Service. This 5-year program blends reliable hardware exchange with expert remote software support to keep your IT infrastructure operating at peak performance. Designed for organizations that depend on consistent access to servers, storage, and networking gear, Foundation Care Exchange offers a cost-efficient alternative to on-site service while maintaining fast response times and effective problem resolution.
With HPE Foundation Care, you gain access to a robust mix of proactive and reactive support. The hardware exchange feature ensures fast replacement of eligible components or products, delivered free of freight charges within the agreed time frame to minimize downtime. The software support aspect extends to HPE Networking products, providing remote technical assistance, software updates, patches, and up-to-date reference manuals as soon as they are released. The combination of hardware reliability and software stewardship helps IT teams focus on strategic initiatives rather than firefighting outages.
- 5-Year coverage protects your investment and enables long-term budgeting with predictable support costs.
- Hardware exchange offers fast replacement of eligible components or products, designed to minimize downtime and data loss risk.
- Next Business Day hardware response ensures timely resolution with a dependable service timeline that aligns with business needs.
- Remote software support for HPE Networking products delivers expert guidance, software updates, patches, and quick access to manuals and configuration recommendations.
- Comprehensive access to product and support information through electronic portals helps your IT staff locate essential resources quickly without waiting for on-site visits.
Technical Details of HPE Foundation Care - 5 Year Exchange Service
- Service Type: Foundation Care Exchange — a blended hardware and software support program from Hewlett Packard Enterprise.
- Coverage Duration: 5 years from activation, designed to extend protection beyond standard manufacturer warranty.
- Hardware Exchange: Replacement product or part delivered free of freight charges; replacements are new or equivalent to new in performance.
- Software Support: Remote technical support for eligible HPE Networking products, with access to software updates, patches, and manuals.
- Delivery & Logistics: Replacement items shipped to the customer location within the service terms; logistics managed by HPE to minimize downtime.
- Activation & Access: Electronic access to relevant product and support information for IT staff; service status and resources accessible through the supported portal.
How to install HPE Foundation Care
Activation of this service does not require on-site installation. To enable Foundation Care and ensure seamless coverage, follow these steps:
- Gather essential details: product model, serial number, UPC or SKU (if available), and proof of purchase.
- Sign in to your HPE customer portal or contact your HPE account manager to start the Foundation Care activation for a 5-year term.
- Confirm coverage and service level: verify Next Business Day hardware response and hardware exchange terms are included in your agreement.
- Provide required device information: serial numbers, configuration details, and location for potential hardware exchanges if needed.
- Activate remote software support access: ensure your IT team has access to HPE software updates and reference manuals through the portal.
- Maintain data backup: perform backups before any hardware exchanges, as recommended by your IT policy, to safeguard data during part replacement.
Frequently asked questions
- What is HPE Foundation Care Exchange? It is a combined hardware exchange and remote software support service designed to maximize system availability and reduce downtime by exchanging faulty hardware and providing software updates and access to documentation.
- What does Next Business Day - Hardware Response mean? If a covered hardware component fails, HPE commits to a replacement product or part delivered and a response within the Next Business Day window to minimize downtime and service disruption.
- Does this plan extend the manufacturer warranty? Yes, Foundation Care provides extended coverage beyond the standard warranty, typically for a full five-year term, focusing on uptime, rapid replacement, and software support.
- Is software support included? Yes, software support for eligible HPE Networking products is included, offering remote technical support, updates, patches, and access to manuals.
- Can I transfer this service to a new owner or device? Transfers are typically possible with proper documentation and activation details through HPE; check with your account manager for specifics.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.9 ★★★★★
Based on 12 reviews
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Product Reviews
★★★★★ 5
Me sorprendieron
Size: Single, Style: 1-Way 200A Fuse, Color: Square ANL Fuse Holder, Size: Single, Style: 1-Way 200A Fuse, Color: Square ANL Fuse Holder
He gastado asta 1,000 en compras de ds18 orden un fusible y recibí la sorpresa con estos obsequios
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 12, 2023
★★★★★ 5
Love this protection plan
Quick and easy. My daughter's cracked her screen on her phone, as soon as it happened I went on the app, filed the claim. Ten minutes later I received the email with the shipping lable. The following day I dropped the phone off at ups and 4 hours later I received the digital gift card. Ive filed several claims since getting the protection plan and with four kids its definitelysomething im glad to have especially since i dont have to buy a protectionplan for each item now. I have filed claims for electric scooter the stoped working for no reason, my son's phone stopped charging, my oldest daughter cracked her phone screen, my son's video game controllers up and died and each time it was quick and easy and no fuss
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Reviewed in the United States on May 13, 2026
★★★★★ 5
If they can't fix it they will replace it.
This protection plan that i pay monthly for paid for itself ten fold. My 3D printer just quit working and after the manufacturer warrenty had ran out at that. I submitted my claim they emailed me a shipping label in which I shipped out my printer that same day. Two days later they received my printer determined it couldc not be fixed and sent me a Amazon gift card for the full price of my printer. Today I will be receiving my new 3d printer thanks to Complete Protect. I highly recommend anyone and everyone to purchase this policy. This warrenty is like having a home warrenty like Homeshield but for your electronics and probably other stuff that i just have not read to see what else. This insurance will save me so much money over the corse of this year and every year after that. Thank you Complete Protect.
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Reviewed in the United States on May 22, 2026
★★★★★ 1
Don't waste your money - these people will not help you
On March 9th 2024, I purchased a MCombo Lift Chair costing $785. On the same day, through the same Amazon account (my PERSONAL account since I also have a business account), I purchased an Asurion Complete Protect policy at the cost of $16.99 per month plus taxes. About one month ago, a problem arose with the chair that required me to make a claim using the "Complete Protect" policy that I had purchased for that very item. The claim was initiated on January 1st, 2025 - On January 3rd, I received an email asking me for photographs showing the damage for which I was making a claim. I sent those photographs via email to the address provided on January 6th. On January 27th, having not received ANY response from Asurion, I contacted them via phone and was told that my purchase had been made with a business account, that it was being used for business purposes, and was therefore not covered. I assured the Asurion Representative that it was most certainly not a business use, and that the chair that I was claiming for had been purchased because I had extensive shoulder surgery done that made it impossible to get in and out of bed. After speaking (unsuccessfully) with the Asurion Rep, I then contacted Amazon Customer Service. I spoke with an Amazon Customer Service Representative on the phone who confirmed that I had in fact used my personal account to purchase the chair and the Asurion Complete Protect policy. That representative went on to send a message to Asurion on my behalf confirming that the purchase was for personal use and not business use. Asurion responded, asking me to call them with the order number for the Asurion purchase. The number I gave was the exact same order number on my order history, however, the Asurion Rep could not find it. I was finally able to discover that the order number in Asurion's system was entirely different and isn't even in the same format as an Amazon order number.
Upon the Asurion representative finding my plan, she informed me that the chair was listed as being purchased for business use (despite Amazon confirming that it was NOT) but that I should give them "a couple of business days" to resolve the issue. Five business days later, still no response and so I called them again (Yesterday - February 1st 2025)... Lo and behold, I got the same crap yet again... the purchase was listed as business use and was therefore being denied, but she promised to remove the business use commentary and put the claim through again.
Today, February 2nd, I called Amazon yet again to escalate and had to call THREE times because the first two calls resulted in me finally being connected to an Asurion representative (two different reps) and each time, the Asurion representative hung up the phone as soon as my name was mentioned.
It has become clear to me that the Asurion "Complete Protect" policy is a SCAM - they will NOT take care of your issue, regardless of how long you've been paying. I have been paying every month since March 9th last year - so they've received over $170 from me thus far, with zero other claims, and if I am able to cancel right now, I will only receive $16.99 back. All I want, is the chair that I purchased the policy for coverage of, to be repaired or replaced. Asurion are NOT helping, and are actively avoiding contact.
At this point, I am considering legal action against Asurion for fraud - perhaps even a Class Action. I'll wait and see if my issue gets resolved within the next 10 days or so.
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Reviewed in the United States on February 2, 2025
★★★★★ 5
Glad to have Asurion Protection Plan!!! So easy to file a claim and get refunded!!!
I bought my ongoing protection plan about six months ago and had not used it for anything. About the same time, I purchased a small fountain for our front porch. A few weeks ago, the pump stopped working and I did everything I could think of to fix the pump, first check to see if the electrical outlet it had been plugged into still worked and it did. I then poured out all the water, added fresh water, then opened the pump to wash it out and remove any debris it had inside. There was none, and of course by now, the manufacturer's return date ended about four months ago. I was very nervous to submit a claim -- I was afraid I would get rejected, that I would have to pack up and return, or that I would be given 20 questions or more and provide mountains of paperwork to submit the claim. But it was surprisingly simple and easy, the person from Asurion was friendly and did her job incredibly well, my claim was created in their system in less than five minutes and I received a total refund minus the tax (turns out online retailer is not allowed to refund the tax because it was already paid to local and state governments. The cost of the fountain minus the tax was still about $165, which allowed me to upgrade to a much better water pump that had a higher output and also has something called "Burn Protection," ie overheating if the water level gets too low or if the pump gets plugged with debris. The total cost of the new pump was about $25 and has all kinds of amazing features as compared to the small fountain that didn't even have burn protection. I installed the new pump and it's working far better than the one that came with the fountain. Bottom line: I am so glad that I purchased the monthly protection plan from Asurion, and told my family how please I had it. They previously told me it was a waste of money and time because they wouldn't honor the claim. but they did, and I am so elated!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 13, 2026
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