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Description
Managing the Professional Service Firm**** Condition: BRAND NEW ISBN: 9780743231565 Format: Trade paperback (UK) Year: 2003 Publisher: Simon & Schuster Pages: 368 Description: Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product based industries. Second, professional services are highly personalised, involving the skills of individuals.
****Condition: BRAND NEW
ISBN: 9780743231565
Format: Trade paperback (UK)
Year: 2003
Publisher: Simon & Schuster
Pages: 368
Description:
Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'
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4.1 ★★★★★
Based on 10 reviews
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Product Reviews
★★★★★ 1
Buyer beware!
Beware not at all a good quality. Screen is made of a very fragile product. Very cheap looking not at all anything I would want in my home. And once you have purchased it basically it is yours because Amazon can't help you because it is a third party seller. Which means you have to work with the seller directly and they want you to send it back to them on your dime to California which would almost cost the same as the purchase price.
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Reviewed in the United States on February 12, 2026
★★★★★ 5
Great
I like them, now I can sit in my small back yard. Privacy.
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Reviewed in the United States on May 17, 2026
★★★★★ 5
Nice room divider
Lovely item
Smooth transaction
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Reviewed in the United States on March 7, 2026
★★★★★ 5
Easy to assemble
Pleasing to the eye...Divides the targeted area very nicely and still lets light through. It appears the piece will hold up over time.
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Reviewed in the United States on October 29, 2024
★★★★★ 5
Very impressive!
Size: 6 Panel, Size: 6 Panel
I didn't think this screen could possibly be as good as some of the reviews seems to suggest but it had a good rating and seemed like it may be a good match for my needs, which were to create a backdrop for online meetings in my garage/home office. Wow am I surprised by the quality and functionality of this screen. 1) It is really maneuverable due to the two-way hinges. I felt like a kid with a new toy playing with all of the ways you can configure this screen. 2) It's very sturdy and yet light enough to move and store if needed. 3) No weird odors, has a light woody scent, barely noticeable. 4) Its a very high quality screen, beautifully built and very pretty. 5) Its dimensions are as described, a full six foot tall. I spent a lot of time shopping for a screen and am very happy that I chose this one.
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Reviewed in the United States on January 14, 2022
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