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Description
Supervision in the Hospitality IndustryCondition: BRAND NEW ISBN: 9781119749202 Year: 2020 Publisher: John Wiley & Sons Inc (US) Pages: 400 Description: Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first line supervision, this market leading textbook helps readers develop the
Condition: BRAND NEWISBN: 9781119749202
Year: 2020
Publisher: John Wiley & Sons Inc (US)
Pages: 400
Description:
Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more.
The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.
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4.3 ★★★★★
Based on 27 reviews
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Product Reviews
★★★★★ 5
Won't go through "hurricane" or chain-link fencing - dogs LOVE it.
Color: Orange, Size: Large
We've been using this size (large) for about 2 years now. Between our Doberman pinscher and the boxer-pitbull mix, they are tough on toys. These dogs have access to the Chuckit Ultra balls only under supervision and they run like crazy in the backyard while either fetching or holding onto the balls. It keeps our doberman out of trouble because she's running with a ball in her mouth and therefor cannot nip at the other dog when she gets overly excited. Tennis balls are lucky to last one play session with these guys, just for comparison purposes.
When throwing the regular size, the ball occasionally went right through our backyard (chain link aka "hurricane") fence -- even though they shouldn't quite fit. The size large balls bounce off the fence; our only problem now is when one of the dogs does a soccer style head-butt and knocks the ball over the fence that way.
After 2 years, one ball has a split down the side and two are discolored because they were left outside when we couldn't locate them after a play session. Overall I like these very much and appreciate how well they've held up.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 22, 2021
★★★★★ 5
My dog and I love this!
Color: Orange, Size: Large
The balls are larger and fit the Chuck It with the larger ball size perfectly. The balls are hard rubber material and have stood up to continued chewing after our dog picks them up. They bounce and are really hard wearing. Great product for the price!
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Reviewed in the United States on April 18, 2025
★★★★★ 4
Durable but don't give this to them as an everyday chew toy.
Color: Orange, Size: Large
My Catahoula loves these things. Great for a training aid and to let them get their zoomies out but not durable enough for an idle chew toy.
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Reviewed in the United States on February 10, 2023
★★★★★ 5
Fun, Durable Balls for smaller heavy chewers
Color: Four colors, Size: 5cm (ball only)
Perfect size and strength for my small dog that is a heavy chewer! She hasn’t been able to destroy and chew up this one like she has with every other toy! Definitely chew resistant.
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Reviewed in the United States on April 26, 2026
★★★★★ 5
Bouncy and durable
Color: Four colors, Size: 5cm (ball only), Color: Four colors, Size: 5cm (ball only)
These balls are awesome - bouncy and super durable for my little guy!
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Reviewed in the United States on May 17, 2026
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