SKU: 4274357928

ThermaSol The wellness Hydrovive14 Steam Package with SignaTouch Square

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Description

ThermaSol The wellness Hydrovive14 Steam Package with SignaTouch SquareThermaSol The wellness Hydrovive14 Steam Package with SignaTouch Square The ThermaSol Hydrovive Wellness Steam SignaTouch package is designed to provide a complete steam experience right at your finger tips. This wellness package includes a 5" RecessedTouchscreen, HydroVive 14 Rainhead, and SteamVection Steamhead. Includes SignaTouch Series Control SignaTouch control Silicone Mud ring Installation instructions Warning label Warranty Power Distribution

ThermaSol The wellness Hydrovive14 Steam Package with SignaTouch Square 

The ThermaSol Hydrovive Wellness Steam SignaTouch package is designed to provide a complete steam experience right at your finger-tips. This wellness package includes a 5" RecessedTouchscreen, HydroVive 14 Rainhead, and SteamVection Steamhead.

Includes

SignaTouch Series Control

 

  • SignaTouch control
  • Silicone
  • Mud ring
  • Installation instructions
  • Warning label
  • Warranty

 

Power Distribution Module

HydroVive 14

    • HydroVive 14
    • Wood screws
    • Silicone
    • 25' Yellow M12 Cable
    • 25' Audio Cable
    • Installation instructions
    • Warranty

Features

SignaTouch Series Control

    • Modern Square (recessed into the wall)
    • Flexible installation (vertical and horizontal)
    • Steam Shower Control
    • Operates Smart Shower Valve
    • Operates HydroVive
    • Operates Serenity Rainhead
    • Touchscreen Control
    • Steam time control
    • Steam temperature control
    • Memory Settings
    • 2 Customizable User Settings
    • Date display
    • Time display
    • Fahrenheit or Celsius Settings
    • Designed, engineered, and crafted in the U.S.A
    • Dimensions: 5.7" W x 1.25" D x 4.8"H
    • Lifetime Warranty (Parts and Labor - 2 years)

 

HydroVive 14
 

    • Ceiling mounted light, sound and rainhead system - all in a single self-contained module

      • Lighting

        • Full-spectrum LED Lighting
        • 1600 lumens max
        • 84 Full-color luminous LED (R,G,B,W)
        • Color Changing “Mood Lighting”
        • Preset Chromatherapy Chakras
        • Custom user-programmable “any color”

      • Audio

        • Distortion-free sound
        • Amplifier: 100Watt RMS,
        • Built-in Digital Signal Processor
        • Built-in Bluetooth v4.2
        • 1" x 5" Full range dual driver speaker
        • 1- 2” subwoofer module with tuned radiator
        • Complete sound settings control

          • volume
          • treble
          • mid-range
          • bass

    • 120 easy-clean neoprene jets

      • 40-80 PSI
      • 1.8GPM Water Jets
      • CEC Approved

    • Powered by:

      • 24V DC
      • 30 Watts power supply (provided)

    • Designed, engineered, and crafted in the U.S.A
    • Dimension: 14"W x 14"H
    • 5 year replacement warranty (Limited Finish warranty)

         

        Specifications


        Specification Details
        Model WH14STPSS / STC
        Construction Black Acrylic
        Display 5" Capacitive Touch Screen
        Display Full Color 16.7M
        Display Resolution 480 x 800
        Interface Single Touch
        Shipping Weight 125 lbs
        Dimensions (W x D x H) 5.7" x 1.25" x 4.8"
        Installation In Shower
        Model PDM
        Construction ABS Plastic
        Power Supply UL Listed Class 2 & II (03-7142)
        Internal Operating Voltage 24V DC, 60 Watt
        Model HVLSR14
        Construction Material Machined Brass
        Function Lights 84 Full-color luminous LED
        Water Supply 3/8”, 40-80 PSI, 1.8GPM
        Water Jets 120
        CEC Approved Yes
        Amplifier 100Watt RMS
        Digital Signal Processor Built-in
        Weight 22 lbs
        Dimensions (W x D x H) 14" x 8" x 14"


        Assembly and Maintenance

        Installation and Operations Manual

        Warranty

        ACCESSORIES
        Fog-Free Mirrors, In-Shower Lights, Shower Seats, Showerproof Speakers, Self Powered Bluetooth Speakers, Digital Shower Valve Shower Accessories manufactured from June 1, 2007 - current carry a 1 year replacement from the original date of purchase. 

         

        ThermaSol will replace any defective parts for warranty from the date of purchase by the original retail customer or end user. The customer is responsible for the removal/installation and shipping to and from our factory in Round Rock, TX. ThermaSol guarantees all parts to be free from manufacturing defects in material and workmanship under normal use when installed in a residence only. Limited Finish Warranty applies.

         

        LIMITED FINISH WARRANTY
        A Limited Finish Warranty is provided on all ThermaSol product finishes to the original retail purchaser or end user against manufacturing defects in material and workmanship. Use of any lead-based or acidic curing sealant in installing or repairing a product or the use of acids, abrasives or detergents to clean ThermaSol products will void the finish warranty. Only sealants which are neutral curing and not reactive with metal and brass finishes are approved for use on ThermaSol products.

         

        The length of the Limited Finish Warranty described above will apply to ThermaSol products as follows:
        Group A/B Finishes: Five years from the date of purchase by the original retail customer or end user.


        Custom Finishes: Limited Finish Warranty is not applicable to custom finishes.

        This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

        To obtain warranty service, contact ThermaSol by calling 800.776.0711 from within the United States of America or start the process at www.thermasol.com/warranty

         

        If any material proves to be defective after inspection by ThermaSol, we reserve the right to use our sole discretion to repair, replace or make appropriate adjustments to the product at no additional charge. However, claims for labor, shipping costs, or consequential damages are not covered and will not be accepted. ThermaSol is not responsible for removal or installation costs. This warranty applies only when goods are used for the purposes and conditions for which they are intended.

         

        EXCLUSIONS
        These warranties will be terminated by ThermaSol for the following reasons:
        1. Improper installation, such as installation that fails to observe National/Local Plumbing and/or Electrical codes.
        2. Use of a residential unit in a non-residential or commercial application, including a hotel.
        3. Service to equipment by unauthorized personnel.
        4. Installation that does not permit proper access for service.
        5. Non-payment of repairs not covered under warranty.
        6. Modification to any part of the unit.
        7. Use of non-ThermaSol repair parts.
        8. Alteration or removal of product serial number.

         

        LIMITATIONS

         

        1. ThermaSol will not be liable in any way for any indirect, special, incidental, exemplary, or consequential damages resulting from the sale, delivery, installation or use of its products. Users are responsible for suitability of the products for their application. Damage resulting from improper specification or application or other operating conditions beyond ThermaSol’s control is not under warranty.


        2. ThermaSol will not exercise reasonable efforts in rendering service under these warranties, but shall not be liable for any damage arising out of delays; these warranties only cover the repair and/or replacement of ThermaSol product as specified by the warranty.


        3. ThermaSol does not guarantee that a local service person will be available for in-home services. Unit may have to be removed and reinstalled at owner’s expense. It is the responsibility of the buyer to file a claim with the carrier/carriers for any product that has shipping damage to or from ThermaSol. An EVA (Evaluation Number) must be obtained from the factory and used on any correspondence or packages sent to the factory.


        4. THESE WARRANTIES ARE NON-TRANSFERABLE TO ANY OTHER PURCHASER OR PARTY OTHER THAN THE ORIGINAL PURCHASER FROM AN AUTHORIZED DEALER. THESE WARRANTIES ARE NOT VALID FOR ANY PRODUCTS SOLD USED, REFURBISHED, “AS IS”, OR IN UNKNOWN CONDITION. NO OTHER AGENT OR PARTY CAN GIVE ANY OTHER WARRANTY OR PROMISE. THESE ARE THE SOLE WARRANTIES FOR YOUR THERMASOL PRODUCT, EXCEPT AS PROVIDED BY LAW.

         

        These warranties give you specific legal rights and you may also have other rights, which may vary, from state to state. Determination of rights under these warranties is in accordance with the laws of Texas. Any dispute under these warranties must be submitted and resolved by arbitration in Texas.





        Shipping & Returns

        Cancellations & Refunds

        Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).

        Call 1-877-587-5387 or email [email protected]

         

        When will I know my order has shipped?

        As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

         

        When will my order ship?

        If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at [email protected].  

        No shipping outside the lower 48 States in the USA.

         

        What if my shipment is damaged?

        Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to [email protected] and we will process an insurance claim on your behalf.

         

        Cancellations (Before order ships)

        Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email [email protected]

         

        Cancellations of customer orders

        Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

        All sales are final for Custom made and Made-to-order products.

         

        Refunds & Returns

        If you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. 

        Not all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

        Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

        Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

         

        Shipping Times

        We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

        Shipping Notes
        • Free Standard Shipping on $100+ Orders to the USA.
        • Except Preorder products are shipped in 48 hours.
        • Delivery to the USA:
        1. Standard Shipping : 3-10 business days
        • If time is of the essence, please consider selecting expedited delivery for faster service.
        Exchange/Return Notes
        • We offer a 30-day return/exchange service after receiving.
        • Final sale items are not eligible for returns or exchanges.
        • To process your return/exchange, please contact us at [email protected]
        • Please click here for more details>>> Return & Exchange Policy
        SKU: 4274357928

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        4.8 ★★★★★
        Based on 22 reviews
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        M
        Verified Purchase
        Miguel Denyer
        Boise, US
        ★★★★★ 1
        Don't waste your money - these people will not help you
        On March 9th 2024, I purchased a MCombo Lift Chair costing $785. On the same day, through the same Amazon account (my PERSONAL account since I also have a business account), I purchased an Asurion Complete Protect policy at the cost of $16.99 per month plus taxes. About one month ago, a problem arose with the chair that required me to make a claim using the "Complete Protect" policy that I had purchased for that very item. The claim was initiated on January 1st, 2025 - On January 3rd, I received an email asking me for photographs showing the damage for which I was making a claim. I sent those photographs via email to the address provided on January 6th. On January 27th, having not received ANY response from Asurion, I contacted them via phone and was told that my purchase had been made with a business account, that it was being used for business purposes, and was therefore not covered. I assured the Asurion Representative that it was most certainly not a business use, and that the chair that I was claiming for had been purchased because I had extensive shoulder surgery done that made it impossible to get in and out of bed. After speaking (unsuccessfully) with the Asurion Rep, I then contacted Amazon Customer Service. I spoke with an Amazon Customer Service Representative on the phone who confirmed that I had in fact used my personal account to purchase the chair and the Asurion Complete Protect policy. That representative went on to send a message to Asurion on my behalf confirming that the purchase was for personal use and not business use. Asurion responded, asking me to call them with the order number for the Asurion purchase. The number I gave was the exact same order number on my order history, however, the Asurion Rep could not find it. I was finally able to discover that the order number in Asurion's system was entirely different and isn't even in the same format as an Amazon order number. Upon the Asurion representative finding my plan, she informed me that the chair was listed as being purchased for business use (despite Amazon confirming that it was NOT) but that I should give them "a couple of business days" to resolve the issue. Five business days later, still no response and so I called them again (Yesterday - February 1st 2025)... Lo and behold, I got the same crap yet again... the purchase was listed as business use and was therefore being denied, but she promised to remove the business use commentary and put the claim through again. Today, February 2nd, I called Amazon yet again to escalate and had to call THREE times because the first two calls resulted in me finally being connected to an Asurion representative (two different reps) and each time, the Asurion representative hung up the phone as soon as my name was mentioned. It has become clear to me that the Asurion "Complete Protect" policy is a SCAM - they will NOT take care of your issue, regardless of how long you've been paying. I have been paying every month since March 9th last year - so they've received over $170 from me thus far, with zero other claims, and if I am able to cancel right now, I will only receive $16.99 back. All I want, is the chair that I purchased the policy for coverage of, to be repaired or replaced. Asurion are NOT helping, and are actively avoiding contact. At this point, I am considering legal action against Asurion for fraud - perhaps even a Class Action. I'll wait and see if my issue gets resolved within the next 10 days or so.
        WAS THIS REVIEW HELPFUL?YesReportShare
        Reviewed in the United States on February 2, 2025
        C
        Verified Purchase
        CamRam
        Birmingham, US
        ★★★★★ 5
        Asurion is AWESOME!
        Ok, so let me start with the fact that you should NOT waste your time calling Amazon's customer service if you think you have a claim under Asurion's monthly protection plan. CALL ASURION! I wasted almost an hour with Amazon representatives that have absolutely no training in how the Asurion plan works, or even any idea if my item was covered. In fact, they told me the mechanized chair I purchased under the plan wasn't covered! Finally, my call got escalated to a manager who was just as clueless about my coverage, but had the best idea ever... call Asurion! The smartest thing I did that morning was hang up with Amazon, and reach out to Asurion as I should have done in the first place. Dealing with Asurion's customer service, after my Amazon call, was like being elevated to VIP status! 😄 Asurion's rep nicely took all my info, including the chair's purchase date and order number. Then they asked that I upload a couple of pictures of the product, along with a written description of the malfunction I had mentioned over the phone. This is where it gets really good. They told me they'd review the claim to determine if they'd send a repair specialist or reimburse me the cost of the item. In less than 48 hours, they determined that a payout was in order, and sent me an email that included an Amazon gift card for the total cost of the item minus the taxes I had paid, which I loaded directly into my Amazon wallet. Apparently, Asurion does not include the purchase taxes in their coverage. But, I can live with that. All in all, Asurion's claims division get a double thumbs up 👍🏽👍🏽, and the company gets big ups from me for not only standing behind their protection plan, but doing so expeditiously! Special note: If you buy a lot of stuff from Amazon, and have Asurion's monthly protection plan, scroll the item listing before pulling the trigger on your purchase... you need to see the green streamer that indicates your product is protected by the plan. If you don't see that, check to see if there are alternative products that might be covered. There are very few electronic or high ticket items that aren't covered, but looking for that green banner in the item description that says it's covered is key to foregoing any future headaches.
        WAS THIS REVIEW HELPFUL?YesReportShare
        Reviewed in the United States on April 26, 2026
        S
        Verified Purchase
        Shance L McGuffey
        Carnegie, US
        ★★★★★ 5
        If they can't fix it they will replace it.
        This protection plan that i pay monthly for paid for itself ten fold. My 3D printer just quit working and after the manufacturer warrenty had ran out at that. I submitted my claim they emailed me a shipping label in which I shipped out my printer that same day. Two days later they received my printer determined it couldc not be fixed and sent me a Amazon gift card for the full price of my printer. Today I will be receiving my new 3d printer thanks to Complete Protect. I highly recommend anyone and everyone to purchase this policy. This warrenty is like having a home warrenty like Homeshield but for your electronics and probably other stuff that i just have not read to see what else. This insurance will save me so much money over the corse of this year and every year after that. Thank you Complete Protect.
        WAS THIS REVIEW HELPFUL?YesReportShare
        Reviewed in the United States on May 22, 2026
        M
        Verified Purchase
        Michelle
        Battle Creek, US
        ★★★★★ 5
        Chromebook coverage.
        EXCELLENT COVERAGE, hassle free, just had to return product for evaluation & decision. The only complaint I have is there was NO communication on the status of my returning the Chromebook for repair or replacement. I had to keep calling. I did get the full value of purchase on an Amazon gift card so I could buy another one for grandson’s school. Thank You SOOO MUCH ASURION, eternally grateful for your assistance! Will always purchase your coverage. MiMi
        WAS THIS REVIEW HELPFUL?YesReportShare
        Reviewed in the United States on June 5, 2026
        T
        Verified Purchase
        Toveth Noyse
        Birmingham, US
        ★★★★★ 5
        Received giftcard money to replace my plan-protected malfunctioning motherboard
        I've been subscribing to the Asurion protection plan for a while. Recently, an Asus Prime PC motherboard I had bought a few months ago on Amazon stopped working well. I ended up considering filing a claim with Asurion to see if they would either fix/replace it or issue the purchase price money, so I could buy the failed electronics replacement component again for my custom-built PC. I went to the protection plan's website and started the claim filing process but couldn't find the category my failed component would be under in order to select it from the drop-down list. I ended up messaging the live customer service. The chat messaging was somewhat slow, the agent told me they were experiencing some communication delays throughout their systems. Ultimately, the agent was very kind and understanding, and completed the claim filing process for me on her side by asking me to provide the necessary info such as the item's product name, date of purchase, price before taxes, etc. I received a printable UPS shipping label in the email, printed it, and returned the item in the mail. Approximately 2 days later, I received an Amazon giftcard code in the email with the dollar amount equal to the item's price before the sales tax. Then I redeemed the giftcard code on the Amazon page and proceeded to apply the giftcard money to my next purchase of a replacement Asus prime motherboard, and it all worked out successfully. Therefore, I had no issues with the protection plan service and recommend it to others.
        WAS THIS REVIEW HELPFUL?YesReportShare
        Reviewed in the United States on May 24, 2026

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