SKU: 50702391706

HPE Foundation Care Exchange - Extended Service (Renewal) - 1 Year - Service Exch E/r8360btg Svc

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Description

HPE Foundation Care Exchange - Extended Service (Renewal) - 1 Year - Service Exch E/r8360btg SvcHPE Foundation Care Exchange delivers a powerful, integrated approach to keep your IT environment running with maximum uptime and minimum disruption. This Extended Service renewal provides access to Hewlett Packard Enterprises technical resources for both hardware and software, designed to supplement your team and accelerate issue resolution across your HPE products. With a focus on rapid hardware parts exchange and proactive software support, you

HPE Foundation Care Exchange delivers a powerful, integrated approach to keep your IT environment running with maximum uptime and minimum disruption. This Extended Service renewal provides access to Hewlett Packard Enterprise’s technical resources for both hardware and software, designed to supplement your team and accelerate issue resolution across your HPE products. With a focus on rapid hardware parts exchange and proactive software support, you gain a reliable, cost-efficient path to maintain performance, reliability, and availability in the face of ever-evolving technology demands. The service blends smart logistics, remote technical expertise, and a predictable pricing model to help you manage total cost of ownership while safeguarding your critical workloads.

  • Remote hardware and software support to boost availability: Tap into HPE’s expert resources that work alongside your IT team to diagnose, troubleshoot, and resolve problems across your HPE devices and software, reducing mean time to repair and keeping your systems at peak performance.
  • Hardware exchange with fast, freight-free delivery: When eligible, receive a replacement product or part that is new or equivalent to new in performance, shipped to your location without freight charges within the service window, helping minimize downtime and data loss risks.
  • 4-hour replacement service response: A rapid service depot response time ensures you’re back online quickly, with prioritized handling that aligns with mission-critical environments and tight maintenance windows.
  • Remote software updates and patches for HPE Networking products: Stay current with the latest software releases, patches, and reference manuals as soon as they are available, keeping your network secure, compliant, and performing at optimum levels.
  • Predictable total cost of ownership and modern lifecycle support: The service combines hardware exchange and software support into a cohesive renewal plan, delivering dependable coverage and simplifying budgeting for ongoing IT maintenance.

Technical Details of HPE Foundation Care Exchange

  • Service Duration: 1 year of extended coverage designed to maximize uptime and administrative predictability.
  • Coverage Type: Remote hardware and software support for eligible HPE products, including HPE Networking items, with access to certified technicians and software resources.
  • Hardware Exchange: Replacement products or parts delivered free of freight charges to your location within the specified service period; the exchange is aimed at devices that can be shipped easily and backed up data can be restored from backups.
  • Response Time: 4-hour replacement service through a service depot for fast, reliable, and cost-efficient resolution.
  • Software Support: Remote technical support and access to software updates, patches, and manuals as soon as they are released; includes new releases update service to help you manage mishaps and maintain current configurations.
  • Delivery and Logistics: Fast, reliable service depot operations to reduce downtime and maintain service levels, with replacement parts or units shipped to your site as required.
  • Data Readiness: Specifically targeted at products that can be shipped and on which data restoration from backups is straightforward, enabling quicker recovery in the event of hardware issues.
  • Value Proposition: A cost-efficient alternative to onsite support that still delivers robust, enterprise-grade escalation and remediation capabilities.

how to install HPE Foundation Care Exchange

Note: This is a renewal service that applies to existing HPE hardware and software environments. Activation and installation steps focus on enrolling devices in the Foundation Care Exchange program and ensuring continuous coverage rather than physical installation of new hardware.

  • Verify eligibility: Confirm that your eligible HPE devices and software components can be covered under the Foundation Care Exchange renewal, and identify the UPC/SKU or product identifiers required for enrollment.
  • Acquire renewal: Purchase the 1-year Extended Service renewal (Renewal) and provide the necessary product identifiers to your HPE partner or account team to ensure proper association with your devices.
  • Associate coverage: Link the renewal to the correct devices in your asset inventory so hardware exchange and remote software support are activated for the intended products.
  • Schedule activation: Coordinate with HPE or your service depot to schedule activation windows that align with your maintenance schedules and business needs, ensuring minimal impact on operations.
  • Prepare your environment: Make sure backups are current, identify critical systems, and provide appropriate remote access or visibility to support teams to facilitate prompt software assistance and remote diagnostics.
  • Validate service readiness: After activation, verify that you can access remote support channels, software updates, and replacement services, and confirm the 4-hour SLA with your operational teams.

Frequently asked questions

  • What is included in HPE Foundation Care Exchange Extended Service? It combines remote hardware and software support, hardware parts exchange with freight-free delivery, software updates and patches for HPE Networking products, a 4-hour replacement service, and a 1-year renewal period designed to maximize system availability and minimize interruptions.
  • How long does the service last? The renewal provides 1 year of coverage from the start date of the contract, delivering ongoing maintenance capabilities to support uptime and productivity across your HPE environment.
  • Are replacement parts shipped for free? Yes. Replacement products or parts are delivered to your site free of freight charges within the terms of the service, helping to reduce total repair time and avoid extra logistics costs.
  • What is the response time for hardware exchange? The service offers a 4-hour replacement service response time via service depot, designed to minimize downtime and maintain critical system availability.
  • Does the service include software updates? Yes. Customers receive remote access to software updates, patches, and reference manuals as soon as they are available, along with updates for new releases to help keep configurations current.
  • Who is eligible for this service? The program is targeted at products that can be shipped easily and where data restoration from backups is straightforward, ensuring a smooth exchange experience and rapid recovery.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 50702391706

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4.9 ★★★★★
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Joshua Klessig
San Leandro, US
★★★★★ 4
a nice retrospective of the art of the Deus Ex Universe
Format: Hardcover
Overall, a nice retrospective of the art of the Deus Ex Universe. However, there are areas where it could have further excelled. More in-game, non-character model, non-landscape art would have been great (they give you a few pages of in-game posters and the like, I would have preferred that they covered more of this). There is a smattering of things that were designed but not used, I would have loved to see that explored as it's own section in the book. We know that they had planned, at one time, to have things take place in a few more locales in Human Revolution, it would have been great to see some of the early concept art for those sections. Neither of the mobile Deus Ex games were touched upon at all in the book. Granted there isn't much material that could be covered with them, but nonetheless, a page or two about them would have been nice. My biggest complaint? The book is just barely too tall to fit on my bookshelf.
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Reviewed in the United States on August 28, 2016
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Jessiharm
Omaha, US
★★★★★ 5
Lovely
Format: Hardcover
Packaging was fine. BooK was near perfect condition. As for the book, it’s absolutely beautiful. It doesn’t include all of the concept art I’ve been able to find online but it does have a bunch and I love having it in this physically accessible place. It’s bigger than I thought it would be in terms of height and width and thicker than I thought it would be. Very happy. The art for this video game series is absolutely stunning.
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Reviewed in the United States on December 11, 2019
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Verified Purchase
Rose
Phoenix, US
★★★★★ 5
Beautiful
Format: Hardcover
The book is full of gorgeous artwork and interesting behind-the-scenes information.
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Reviewed in the United States on August 7, 2021
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Josh
Dallas, US
★★★★★ 5
Beautifully Realized!
Format: Hardcover
Beautiful artwork that inspires everything from home decor, to what you wear. One of the greatest, deepest game franchises going, and we need a continuation of Adams story... Get on it Eidos!
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Reviewed in the United States on November 16, 2019
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Parka
Lake Worth, US
★★★★★ 5
Fantastic art book. As good as the first one.
I love the Airbender animation series. I can still remember the strong nostalgia I had while watching the first episode of The Legend of Korra: Book 1 Air, recalling all the characters from the previous series, and watch how time has passed and given us a new generation to look upon. The Legend of Korra: Book 1 - Air, The Art of the Animated Series is a nice addition to that experience. It's as good as the first art book . The cover art is different from the original product image. It has Korra looking rather too serious. The book features development art from all the 12 episodes in Book One: Air. There are designs for the main characters, followed by the Republic City and its inhabitants and then we have art from each episode in order. Character designs form the bulk of the book. There's Korra in different outfits, including those from Pro-bending gear, and also the cute four-year-old Korra. There are lots of line art and also coloured versions for the characters. Other characters are Tenzin and his family, Lin Beifong, Amon, Katara, and about most of the characters that appear in the episodes. The environment art are beautiful. The buildings and sets have a mix of oriental, industrial and European style. The world has changed since Aang was the Avatar. You'll see some connection to the past, for example, with Avatar Aang Memorial Island. Overall, the world feels very different because it has evolved. My favourite piece is the aerial painting of Air Temple Island that appears towards the end. The last few pages have some pretty cool miscellaneous art, such as the classic Avatar characters in their adult form, and also other characters drawn in non-animation style. Throughout the book, commentary is provided by creators Michael Dante DiMartino, Bryan Konietzko and director Joaquin Dos Santos. They give illuminating insight to the designs and stories. Highly recommended to fans of the series, and those who like animation or character art. It's one of my 2013 favourite artbooks. (See more pictures of the book on my blog. Visit my Amazon profile for the link.)
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Reviewed in the United States on July 30, 2013

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