SKU: 78048242026

Cisco Smart Net Total Care – Multi-Cloud & Enterprise Network Support with TAC Access & Proactive Monitoring

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Description

Cisco Smart Net Total Care – Multi-Cloud & Enterprise Network Support with TAC Access & Proactive MonitoringThe Internet of Everything creates opportunities to improve productivity, efficiency, and customer engagement. The network is at the heart of this innovation, and it must support apps and devices, enable personal experiences, and connect to clouds more securely. Cisco Smart Net Total Care is a comprehensive service solution designed to keep your Cisco powered environments performing at peak efficiency. By combining proactive support, continuous

The Internet of Everything creates opportunities to improve productivity, efficiency, and customer engagement. The network is at the heart of this innovation, and it must support apps and devices, enable personal experiences, and connect to clouds more securely. Cisco Smart Net Total Care is a comprehensive service solution designed to keep your Cisco-powered environments performing at peak efficiency. By combining proactive support, continuous insight, and rapid problem resolution, this service helps your IT teams focus on strategic initiatives while Cisco takes care of the core network reliability, availability, and security you depend on every day. From data centers to branch offices and multi-cloud architectures, Smart Net Total Care delivers the expertise, coverage, and governance that modern enterprises require to stay resilient in a fast-changing technology landscape.

With Smart Net Total Care, you don’t just buy support—you gain a trusted partner that aligns with your network strategy. The service provides proactive monitoring and proactive guidance, direct access to Cisco’s Technical Assistance Center (TAC), and a suite of features designed to minimize downtime and maximize return on investment. Expect software updates and security advisories that help you stay ahead of threats and vulnerabilities, as well as hardware coverage and replacement options that keep critical systems online when it matters most. The result is a smarter, more responsive network that scales with your business and reduces the complexity and time-to-resolution that operational teams constantly juggle.

  • Proactive, around-the-clock support with direct access to Cisco TAC, enabling faster issue identification, diagnosis, and resolution across multi-vendor environments that rely on Cisco technology.
  • Comprehensive device coverage that spans hardware and software, delivering ongoing maintenance, firmware updates, security advisories, and best-practice recommendations to keep your network secure and current.
  • Centralized visibility through Cisco’s service portal, offering a unified view of inventory, contract status, expiration dates, renewal options, and proactive alerts that help you plan and prioritize remediation before incidents occur.
  • Flexible service levels and scalable options designed to match your organization’s size, regulatory requirements, and growth trajectory, ensuring predictable budgeting and consistent support across locations and cloud connections.
  • Fast response times and reliable escalation paths, including hardware replacement options and rapid access to engineering expertise, to minimize service outages and maintain critical business processes without sacrificing performance.

Technical Details of Cisco Smart Net Total Care - Service

  • Specifications: Not provided in the current product description. To retrieve the up-to-date specifications for your SKU/UPC, consult the official Cisco Smart Net Total Care specifications in the vendor portals (Synnex/CES) using your product’s UPC or SKU as the reference key.

how to install Cisco Smart Net Total Care

Smart Net Total Care is a service that is activated in conjunction with eligible Cisco devices and licenses. The onboarding process is designed to be smooth and non-disruptive, so your network remains fully functional as coverage begins. Below is a practical onboarding workflow that reflects typical industry best practices for onboarding to a Cisco service contract, while recognizing that exact steps may vary by region, contract, and device population.

  • Confirm eligibility and purchase: Work with your Cisco account team to confirm your devices are covered under a Smart Net Total Care contract or to initiate a new service enrollment, ensuring the devices, serial numbers, and purchase orders align with the contract scope.
  • Gather device inventory: Compile a comprehensive inventory of covered devices, including model numbers, serials, software versions, and hardware revisions. This enables accurate registration and ensures that all assets receive appropriate service coverage.
  • Register devices in the Cisco portal: Register the eligible devices and attach them to the Smart Net Total Care service. This creates the linkage between your hardware, your contract, and the service portal where proactive alerts and TAC access are managed.
  • Configure service preferences: Define notification channels, escalation hierarchies, maintenance windows, and preferred contact points. Align SLAs with business priorities and service expectations to ensure timely responses to incidents and alerts.
  • Enable proactive monitoring: Enable the service’s proactive monitoring capabilities so Cisco can observe device health, software state, and performance metrics. This typically involves enabling telemetry collection and configuring device data feeds for continuous insight.
  • Plan onboarding communications and reviews: Schedule an onboarding kickoff with a Cisco technical specialist or your account team to review coverage, key performance indicators, and the use of the Smart Net Total Care portal. Establish quarterly health checks and renewal planning to sustain value over time.

Frequently asked questions

  • Q: What is Cisco Smart Net Total Care?
    A: It is Cisco’s comprehensive service offering that provides ongoing technical support, hardware and software coverage, proactive monitoring, access to Cisco TAC, and streamlined repair and renewal processes to help maintain network reliability and performance.
  • Q: What does coverage include?
    A: Coverage generally includes hardware replacement, software updates, security advisories, and access to technical support resources. The exact inclusions depend on the contract level and the devices covered, so it is important to review your specific agreement for precise details.
  • Q: How quickly will Cisco respond during an incident?
    A: Response times are defined by the service level agreement (SLA) associated with your contract and the severity of the incident. Cisco TAC prioritizes critical outages and aims to provide timely guidance and remediation assistance based on approved SLAs.
  • Q: Can I manage Smart Net Total Care alongside other Cisco services?
    A: Yes. Smart Net Total Care is designed to integrate with other Cisco services and management tools, providing a cohesive approach to network care, visibility, and governance across your Cisco footprint.
  • Q: How do I renew or upgrade my service?
    A: Renewal and upgrade processes are managed through your Cisco account team or through the vendor portal where your contract is administered. It is recommended to review device population, expansion plans, and evolving business needs to determine the most suitable service level for continued coverage.
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SKU: 78048242026

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4.2 ★★★★★
Based on 11 reviews
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Product Reviews
P
Verified Purchase
Precise Disarray
Battle Creek, US
★★★★★ 5
super smooth, silky, stays comfortable feeling. DO NOT DRY or wash with heat
Color: Blue, Size: Queen (U.S. Standard), Set name: Stretchy and Soft, Color: Blue, Size: Queen (U.S. Standard), Set name: Stretchy and Soft
I'm impressed. I have used cooling pillow cases before, and found them effective, but the cooling material have always been on just one side. These are 100% cooling material. The material is super smooth and silky feeling. It is great feeling against hair and skin (even better than my old polyester satin I was using before cooling pillowcases). The material is cool, and does not seem to get hot hot. The pillow cases are super stretchy with a small hidden zipper. They grab onto the pillow and dont loosen up. Makes my pillow look neat and clean, not sloppy from loose material. I can even have two pillows stacked and somehow despite being a smooth material, the pillows dont just slide off each other. The cooling aspect works by not trapping heat, not allowing heat to get to the pillow and hold it there. So yeh, the pillow case will feel warm eventually but if you have a fan, or AC, or flip the pillow, then it is is truly cool. Otherwise in my experience when I use a pillow without this, the pillow just gets hot, stays hot, and even with flipping it feels hot.. because the pillow itself has trapped the heat for remainder of night. Yuck. One thing to know and this is very important-- as I learned the hard way-- DO NOT DRY IN DRYER. DO NOT WASH IN HOT WATER. Heat will destroy the material ability to feel and stay cool. Do you want a regular heat trapping pillow case? Then go ahead and dry these in the dryer a few times and you will have a regular pillow case. HOw do I know? I bought these to replace another set (different brand, same idea, same instructions that I failed to remember). I always dried them in the dryer, and one night after having gloriously cool pillows, I noticed that my pillow was HOT night after night. It was then when looking for another set of pillow cases that I learned that they cant be exposed to heat like that. SO PLEASE, just AIR DRY. And so, after I got these and put them on my pillows, I had a much better nights rest. I remember thinking that I wasnt waking to rearrange my pillows. They were just comfortable all night long. Sure, I'd love an even colder pillow, but our room is on the warm side. But at least I wasnt noting the hot hot pillows anymore.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 6, 2021
G
Verified Purchase
Grace
Carnegie, US
★★★★★ 5
A must try for hot sleepers!
Color: Blue, Size: Queen (U.S. Standard), Set name: Silky, Color: Blue, Size: Queen (U.S. Standard), Set name: Silky
If you are a hot sleeper these pillowcases are for you! Not only are they silky and beautiful, but they are cool to the touch!The Arc-Chill fabric absorbs heat and instantly cools your skin! If you are prone to insomnia, night sweats, give these a try! They come in a 2 pack and have a few different colors to try out. Highly recommend.
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Reviewed in the United States on May 27, 2026
A
Verified Purchase
Allen Plemmons
Boise, US
★★★★★ 5
Freezing !
Color: Gray, Size: Queen (U.S. Standard), Set name: Stretchy and Soft
### Product Review: Avolare 2 Pack Cooling Pillow Cases #### Overview The Avolare 2 Pack Cooling Pillow Cases are designed to provide a cooler and more comfortable sleeping experience, especially for hot sleepers. Made with Arc-Chill fabric, these pillowcases promise to offer a cooling effect, protect hair and skin, and add a touch of luxury with their soft and silky texture. The pillowcases come in a standard gray color, suitable for standard and queen-size pillows. #### Material and Design **Rating: ★★★★★** The Avolare Cooling Pillow Cases are crafted from Arc-Chill fabric, known for its high Q-max value (>0.5), indicating excellent cooling properties. The material feels incredibly soft and silky to the touch, providing a luxurious feel that enhances sleep quality. The gray color is neutral and versatile, fitting seamlessly with various bedding styles. The design includes a hidden zipper, ensuring that the pillowcase stays securely on the pillow while maintaining a smooth and sleek appearance. The zipper is discreet and doesn’t interfere with comfort, which is a thoughtful addition to the overall design. #### Cooling Effect **Rating: ★★★★★** One of the standout features of these pillowcases is their cooling effect. The Arc-Chill fabric effectively wicks away heat and moisture, making them ideal for hot sleepers or those living in warmer climates. Users have reported a noticeable difference in temperature, which contributes to a more restful and comfortable night’s sleep. This cooling property is particularly beneficial during the summer months or for individuals who tend to overheat while sleeping. #### Hair and Skin Benefits **Rating: ★★★★☆** In addition to their cooling properties, the Avolare pillowcases are also beneficial for hair and skin. The smooth and silky texture reduces friction, helping to prevent hair breakage and skin irritation. This can be particularly advantageous for individuals with sensitive skin or those prone to hair damage. While the pillowcases are not a cure-all for skin and hair issues, they do contribute positively by creating a gentler surface. #### Durability and Care **Rating: ★★★★☆** The Avolare Cooling Pillow Cases are easy to care for, maintaining their cooling properties and softness even after multiple washes. They are machine washable, which adds to their convenience. However, it is recommended to follow the care instructions carefully to ensure the longevity of the cooling effect and fabric quality. #### Versatility **Rating: ★★★★☆** These pillowcases are designed to fit both standard and queen-size pillows, adding to their versatility. They are perfect for use in any bedroom setting, from master bedrooms to guest rooms, and can be paired with various pillow types and fillings. #### Pros and Cons **Pros:** - Excellent cooling properties ideal for hot sleepers. - Soft and silky texture is gentle on hair and skin. - Hidden zipper design for a secure fit. - Machine washable and easy to care for. - Versatile fit for standard and queen-size pillows. **Cons:** - Cooling effect may diminish slightly with frequent washing. - Limited color options (only available in gray). #### Final Verdict **Overall Rating: ★★★★☆** The Avolare 2 Pack Cooling Pillow Cases are an excellent choice for anyone looking to enhance their sleeping experience, particularly hot sleepers. The cooling properties of the Arc-Chill fabric, combined with the soft and silky texture, provide a comfortable and luxurious feel. The hidden zipper design adds practicality without sacrificing aesthetics. While there are minor drawbacks, such as potential diminishing of the cooling effect with frequent washing and limited color options, the overall benefits make these pillowcases a worthwhile investment. If you’re seeking to improve your sleep quality and enjoy a cooler, more comfortable night’s rest, the Avolare Cooling Pillow Cases are definitely worth considering.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 1, 2024
B
Verified Purchase
Brian Olson
Waukegan, US
★★★★★ 4
Cool as the other side of the pillow
Color: Gray, Size: Queen (U.S. Standard), Set name: Stretchy and Soft
Good quality and keeps cool on side of pillow. Have to flip pillow for constant cooling is the ok only down side. Love the material as it is very soft and silky feel to it. Doesn't wrinkle over pillow and had some good color options. Easy to clean. Fair price for a good product
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 11, 2026
N
Verified Purchase
Nik
Boise, US
★★★★★ 5
Love!
Color: Blue, Size: Queen (U.S. Standard), Set name: Stretchy and Soft
Awesome cases! They really are cool to the touch. I didn’t sleep hot at all. I have a “cut-out” memory foam pillow, and this stretched around it perfectly. It is flexible enough that it doesn’t impede with the cut out. And while the material is “silky,” it doesn’t slide around the pillow while sleeping on it. The zipper feature is perfect. I washed and dried per the tag instructions and they washed very well. Super happy.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 8, 2026

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